USB Power Adapter Takeback Program

Did USB Power Adapter Takeback Program valid to brazilian users?

Everything Apple has said about the program is here:
http://www.apple.com/support/usbadapter-takeback/
and they don't mention any limitations by country. Contact an authorized Apple service center in Brazil to see if Apple has rolled out the program in your country.
Regards.

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Eligible adapter for USB Power Adapter Takeback Program

I found out about the USB Power Adapter Takeback Program, so I brought my third party USB Power adapter to an Apple Retailer. But they refused to take it. They said that the adapter have to look like an apple adapter to qualify. Is this true?

Hi John,
the store I found on the takeback site you listed (under Apple authorized Service providers) told me they will echange anything except look alike chargers. I gave in three chargers, look-alike and non-lookalike. They duly registered the serial numbers on the ipad and iphone and said they first have to "book it in" before they can do the exchange. They booked it in ON the October 18, 2013, so I get a call a few days later saying they looked at the chargers but "they are fine".
The takeback site doesn't actually say the charger first has to be deemed eligible, in fact it clearly states: "We are offering this special takeback program for any USB power adapter". Further, "We will ensure that these adapters are disposed of in an environmentally friendly way" seems to be the only stated reason to book them in, not to evaluate eligibiity. The spirit of the takeback in fact is spelt out on the said page when it mentions: "Apple Retail and Apple Authorized Service Providers cannot advise you on the authenticity or safety of your adapter", meaning there is no evaluation just a takeback.
A takeback which didn't happen, which hasn't made me safer, and only creates mistrust and an air of deception.
Please advise, what is the service provider meant to do in my case?

No DHL Here - Apple Ultracompact USB Power Adapter Exchange Program

There is no DHL shipping center where I live but the message I got from the Apple Ultracompact USB Power Adapter Exchange Program is to ship via DHL; what should I do?

Mine was delivered by Fedex, with instructions inside to call DHL to pick it up for the return. Well, I don't have DHL service in my area either. After calling Applecare 4 different times in one day and spending I don't know how much time on hold, I finally talked to a human, who's expert solution was for me to take it to the post office!!!!! I explained that it had a prepaid DHL sticker on it, he said he didn't know why the Post office wouldn't honor that, or maybe I should call Fedex to come pick it back up, they would probably honor the DHL sticker too? I suggested that I would be near an Apple Store the next weekend and could take it there myself, he put me on hold for another 25-30 mins to check with someone to see if this could work. When he finally came back, he was pretty sure it would, if not they could just have DHL pick it up from them, since they use them anyway. This should not be this hard. I was sold a defective product, give me my better improved product and a simple way to get rid of the one that is going to kill me and my family without me having to make 4 phone calls, be given no real solutions to my problem, and in the end I have to come up with the answer myself.....Wonderful customer service.....

Supply on USB power adapter exchange program

Just wondering anyone who has done an online request for an exchange of their adapter got a delay recently. After visiting the Fairview mall Apple Store last Saturday, Oct 18th, they were out of stock and asked me to register online. I did and now a week later, Oct 25th, i am still waiting for a parcel to show up on my door step (there is no courier sticker anywhere near our doorway either unfortunately). The original message posted at "http://www.apple.com/ca/support/usbadapter/exchangeprogram/" said "ship within one business day when applied on the web". Just call the same Apple store at Fairview now and they have no idea why, saying they could not access information registered online in such manner; neither can they offer me help except asking me to keep waiting.
Anyone experience the same delay issue, by any chance? Would appreciate any feedback

THANKS FOR THIS INFORMATION!!

New iPod touch 5th generation charger won't work with computers or USB power adapter?

I just got this charger less than two weeks ago and just yesterday it started saying "This cable or accessory is not certified and may not work on this iPod." It will only work on some occasions, but most of the time it won't. Other times it will show that it is charging, but when I select to "Trust" my computer it stops charging. When I plug it into the USB power adapter, it rarely works (even when I try it in different outlets.) Any way to solve this issue?

If a non-Apple cable and the place will not take it back then:
USB Power Adapter Takeback Program

HT201557 5W USB POWER ADAPTER EXCHANGE

Has anyone in Ireland availed of this exchange and how is it done. Compu B in Grafton street don't want to know. Its European not their problem.

Good afternoon Feroxjock,
This page explains how to do the power adapter exchange -
Apple 5W European USB Power Adapter Exchange Program - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L

Power adapter exchange program

Is the power adapter exchange program also available in Malaysia?

http://appadvice.com/appnn/2013/08/apples-usb-adapter-trade-in-program-available -worldwide-here-are-the-prices
Never heard of Google
and Malaysia Customer care
1-800 803-638
Are you ok to call them ................

Hello, I have Just purchased an iphone 5 2 weeks ago but when I look through my USB power adapter, there is no serial number printed inside the USB opening, can I know is it a fake one?

Hello, I have Just purchased an iphone 5 2 weeks ago but when I look through my USB power adapter, there is no serial number printed inside the USB opening, can I know is it a fake one?

If you purchased it from Apple or an authorized Apple reseller, it's genuine.
If not, it is very likely to be counterfeit and dangerous to use. Counterfeit power adapters often bear fraudulent consumer product safety markings. It is difficult or impossible to distinguish a genuine power adapter from a counterfeit from an exterior inspection, and inspecting its interior destroys the adapter.
From http://www.apple.com/support/usbadapter-takeback/:
If you need a replacement adapter to charge your iPhone, iPad, or iPod, we recommend getting an Apple USB power adapter. For a limited time, you can purchase one Apple USB power adapter at a special price — $10 USD or approximate equivalent in local currency. To qualify, you must turn in at least one USB power adapter and bring your iPhone, iPad, or iPod to an Apple Retail Store or participating Apple Authorized Service Provider for serial number validation.
If in doubt, do not use it.

Ipod shuffle 2nd gen does not charge on new 5W USB power adapter

Hi,
my perfectly functional ipod shuffle 2nd gen with original dock will not charge with the new Continental Europe 5W USB power adapter, even though the specs of the power adapter include the 2nd generation shuffle. Shuffle will blink orange three times, longer than normal blinking, and then do nothing. probably nothing I can do about it, but worth a note. The US model of the new 5W adapter does not include the 2nd gen shuffle, so maybe it is an error on the apple specs page.
Maybe the 2nd gen needs more than 5W to charge?

indeed, it needs the bigger 12 Watt Adapter and the apple site is wrong.

IPod Nano + USB Power Adapter (+ Universal Dock)

Hi,
I've got an iPod Nano and a USB Power Adapter to charge it. Untill a few days ago it went fine, even with my Universal Dock between them. But since 2 days my iPod only charges when I put the Power adapter direcly into the wall plug, but with my Hi-Fi installation I'll have to use it with a multiple socket.
Does anybody know why and how to get round this?
Thanks
Windows XP

possibly a fuse blown in the multiple socket plug?? or even in the power adapter itself

Travel Adapter and iPod USB Power Adapter

I know this is going to sound like a stupid question but this is all new to me so please bear with me I just bought an iPod video, a World Travel Adapter kit and the Power Duo kit - which contains a power block wall charger, USB mini cable, and car charger. I was looking at the plugs in the travel kit and do not see how they work. The product data says that it works with the USB power adapter - which at this point I am assuming is different than the power block wall charger? Can someone verify this for me? Also, can someone then tell me how these travel adapters plug into the USB power adapter (or power block wall charger) so that they can be used when traveling overseas. I can't tell from the photo of the USB adapter how this would be done...I don't want to buy yet another power adapter if I don't need one, but I sure can't see how they work with what I have so far or how they would work with the USB power adapter..I would have thought that the travel kit would have some with everything that I need but apparently it doesn't.
Thanks in advance.
Leslie
ipod video Other OS

Now I have hooked it up to a PC without itunes on it. The ipods says it is charging but when you disconnect you can see that the battery level is even lower. Does this mean that I should just take back the ipod to exchange it for a working one?
Thanks

USB Power Adapter, is it usable with 220V or only 110V?

I am considering buying the mini USB power adapter along with the iPod touch, but I live in India where we have only 220V. Does anybody know if the Apple Power Adaptor for the iPod is 220V or only 110V? Thanks!

The review comments for this charger says it is good for 110-220V
Apple USB Power Adapter

Apple's power adapter replacement program - U.S. only

Hello,
I have a macbook air.
Its power adapter has a L-shape, but I have the same problem because of strain relief.
I found that Apple's power adapter replacement program page on web, About Apple's Power Adapter Replacement Program -- U.S. only.
I think that the T-shape photo on web is just an example showing what strain relief.
When I visit the apple retail store and ask the program, they answered me that program is only available for T-shape power adapter.
is it correct? do I need to buy additional power adapter for my air?
Thank you,

Yes, that is correct.

Question about USB power adapter

hey guys, i have a question, i have an USB power adapter as a charger for my itouch and I accidentally dropped the USB power adapter on the floor. would it get damage? and if it's damage, would it be advisable to charge my itouch using it? would it damage my itouch?

Hi,
Bizzarre question!
How far did it fall?
Do you have carpet?
Is it Cracked?
*No one here can give advice on that without fear of being sued*
Good luck,
Dud.

Registering USB Power Adapter - Help

Hey, does any1 noe how to register the USB Power Adapter for the iPod? ive tried puttn in all the numbers on the boxes and it doesnt work and it says that its not a valid serial number. the problem is, i also dont have the receipt for teh adapter either since it was a gift from a friend so that would also disable me from knowing the "enrollment number" as well.. help or suggestions NE1? hit me back here or email me personally @
[email protected]
thanks in advance

What do you mean "register"?
Are you trying to register it with Apple for warranty purposes?
ive tried puttn in all the numbers on the boxes and it doesnt work and it says that its not a valid serial number
Probably because there is no option to register a USB power adapter. The registration page is looking for an iPod serial number which you want to register.

USB Power Adapter Takeback Program

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