USB storage with WRT610N....help!

After spending 4 hours (no exageration) with Linksys Level 2 tech support I am at my wits end....
I just purchased a WRT610N and want to use the USB storage feature to backup my primary desktop.  Here's the specifics:
Desktop is an older Dell XPS runnings XP SP3.  Desktop has three logons....for myself and my kids.
I'd also like each desktop logon to be able to access the router USB storage feature so that we have a common place for pictures, etc.
I have an office laptop and I would like this to access the storage device
Eventually I will be adding more computers to the network for my kids.
I'm also interested in using the FTP access to get to the files on the storage device when I am away from home.
Through 3 separate tech support calls, each tech tried a different approach to get this to work.  Nothing worked.  I want to start from scratch....  What is the best way to accomplish what I want to do?  After suffering through the pain, is the WRT610N a good solution or should I return it to Amazon and do this some other way?
A final note, tech support did upgrade the WRT610N's firmware to 1.00.00.18.
Thanks in advance for your help!

jal4680 wrote:
After spending 4 hours (no exageration) with Linksys Level 2 tech support I am at my wits end....
I just purchased a WRT610N and want to use the USB storage feature to backup my primary desktop.  Here's the specifics:
Desktop is an older Dell XPS runnings XP SP3.  Desktop has three logons....for myself and my kids.
I'd also like each desktop logon to be able to access the router USB storage feature so that we have a common place for pictures, etc.
I have an office laptop and I would like this to access the storage device
Eventually I will be adding more computers to the network for my kids.
I'm also interested in using the FTP access to get to the files on the storage device when I am away from home.
Through 3 separate tech support calls, each tech tried a different approach to get this to work.  Nothing worked.  I want to start from scratch....  What is the best way to accomplish what I want to do?  After suffering through the pain, is the WRT610N a good solution or should I return it to Amazon and do this some other way?
A final note, tech support did upgrade the WRT610N's firmware to 1.00.00.18.
Thanks in advance for your help!
The harsh reality is that the results for people trying to use the Storage Link function have been mixed, at best.  Especially in trying to utilize it for a "backuP' function.  The kernel used to manage the Storage Link is apparently unix/linux based, and has some difficulty playing nice with Windows based backup utilities.  Additionally, there have been reports that the connectivity to the attached devices is, at times, poor.  Finally, there are issues with file corruption (date/time stamps, specifically).  There have been no firmware updates to deal with these issues.  If your primary need is for an attached NAS solution, I would strongly recommend looking at other devices for that solution.

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