Usb superdrive will only eject discs, connected to macbook pro

new usb superdrive connected to new macbook pro, superdrive will not read discs, just ejects discs.

Hello wwboa
For issues with your SuperDrive not reading the disks and spitting them back out, check out the troubleshooting below to get it working for you.
Apple Computers: Troubleshooting the slot-loading SuperDrive
http://support.apple.com/kb/HT2801
Accepts discs but they don't mount or are automatically ejected
Make sure the drive is not placed upside down. The aluminum enclosure should be facing up as shown in section 1.
Check the disc's surface for scratches and dirt, since these things can prevent the disc from appearing on the desktop.
Connect the MacBook Air SuperDrive directly to the computer's USB port instead a USB hub.
Reset the System Management Controller (SMC).
Ensure your drive can read the specific type of disc being used. The System Profiler or System Information may provide additional information regarding what media your computer supports.
OS X Snow Leopard v10.6 or earlier: Open Apple System Profiler by choosing "About this Mac" from the Apple () menu. Then, click More Info. 
OS X Lion v10.7 and later: Click the Apple () menu and then hold down the Option key. Choose System Information from the menu.
If the disc continues to not be recognized, contact Apple or an Apple Authorized Service Provider, or make an appointment with an Apple Retail Store.
Regards,
-Norm G. 

Similar Messages

  • USB Superdrive and my new 15" Retina display MacBook Pro

    This probably sounds stupid, but I recently purchased a new 15" retina display Macbook Pro. A week after I brought it home, I went to put in  a DVD, and discovered it didn't have a built in CD/DVD drive. (DUH - first one I ever bought that didn't have one - so much for old guy assumptions.) So, I went out and spent more money on an Apple USB Superdrive, which the Apple store employee cheerfully told me was simply plug and play into the USB port. I plugged, and it won't play. In fact, after 15 seconds, it automatically ejects the CD/DVD. The instructions that came with the Superdrive said "plug and play." That was it. What can I do to get this thing to work??

    I really feel like an idiot. I took the Apple USB Superdrive and the computer back to the Apple Store and told the employee it didn't work. He said, "Sure it does. I have one hooked up at home on the exact same computer. (MacBook Pro 15" with retina display) He plugged it in, inserted a DVD, and, lo and behold, it worked perfectly. What a shock! Now, here's the kicker. The Apple USB Superdrive had been packed in the box upside down. The bottom of the Superdrive is black with a beautiful Apple logo on it. The top of the Superdrive is the plain burnished silver color with no identifying marks or logos. I had set it on my desk the way it came from the box - UPSIDE DOWN ! With the Apple logo on top, I had been loading the CD's/ DVD/s upside down. Of course it's not going to work that way! It now functions perfectly after I was shown that I had the Superdrive upside down on the desk. I tell you, it's tough to get old. A nice little Apple logo on top of the Superdrive instead of on the bottom might have helped too. Problem solved......

  • I need to scan wirelessly from a MAC (OS 1.7 or higher) through Adobe Acrobat Pro X (or higher).  Have discovered that all in one printers say they are MAC compatible but will only scan when connected with a USB cable.  Would prefer a laser, color, all in

    I need to scan wirelessly from a MAC (OS 1.7 or higher) through Adobe Acrobat Pro X (or higher).  Have discovered that all in one printers say they are MAC compatible but will only scan when connected with a USB cable.  Would prefer a laser, color, all in one.  Does anyone have printer suggestions that you know will scan wirelessly?

    Great information.  
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

  • Will the USB SuperDrive play blu ray discs?

    Will the USB SuperDrive play blu ray discs?  Is there another way to play them on my iMac?

    The product informationhttp://store.apple.com/us/product/MD564ZM/A/apple-usb-superdrive?fnode=5f does not say anything about Blue Ray, a proprietary Sony format.  You can buy a Blue Ray compatible drive from sources like Amazon, Best Buy or computer stores.

  • HT3964 2009 macbook pro superdrive will not load discs

    2009 Macbook pro superdrive will not accept discs. The loading mechanism appears not to be responding. The mechanism may be jammed as it will not allow the disc to be fully inserted. Last time I played a disc I had trouble ejecting it. I managed to get disc out can't remember how. Think the disc must have partially ejected and I managed to pull it out. Can anyone help?

    Hi kayj128,
    Thanks for using Apple Support Communities.  This article has steps for troubleshooting the SuperDrive built in to your Macbook Pro:
    Apple Computers: Troubleshooting the slot-loading SuperDrive
    http://support.apple.com/kb/HT2801
    Doesn't accept discs
    Be sure to check your disc to make sure it is flat. You can check this by putting the disc upside-down on a flat surface. If the disc is bowed up on any side or in the center, do not use the disc because it might get stuck in the drive. Do not use discs that have anything attached to them or dangling from them (such as "sweeper" or cleaning discs).
    If the drive struggles when you put in a disc or stops part-way, carefully look at the disc for labels that may be interfering. If there aren't any raised labels then try putting the disc in a few more times.
    Try another disc to see if the issue is being caused by a specific disc.
    Make sure you insert the disc far enough for the drive mechanism to activate. You need to insert discs nearly all the way before the drive will activate and pull them in. If you don't completely insert a disc, the drive will reverse and push the disc back out.
    Allow the drive one or two seconds to accept the disc while it is fully inserted.
    Reset the System Management Controller (SMC).
    If the drive repeatedly does not accept discs, contact Apple or an Apple Authorized Service Provider, or make an appointment with an Apple Retail Store.
    Cheers,
    - Ari

  • Can I use an USB disc with my macbook pro bought in 2005.  What capacity will it take 2.00 or 3.00?

    can I use an USB disc with my macbook pro bought in 2005.  What capacity will it take 2.00 or 3.00?

    The first MacBook Pro's were not released until the beginning of 2006, and they had USB 2 ports.
    Anything available new in 2005 would have been a PowerBook G4 and they also had USB 2 ports.
    A USB 3 disk will just transfer data slower then it could do, if you plug it into a USB 2 port though, so you can buy either.

  • I am trying to connect my Macbook pro 2010 to my Samsung HDTV using a mini display port to hdtv cable. Trying to play a slide show in IPhoto but I only get sound with no picture. Does anyone have any suggestions?

    I am trying to connect my Macbook pro 2010 to my Samsung HDTV using a mini display port to hdtv cable. Trying to play a slide show in IPhoto but I only get sound with no picture. Does anyone have any suggestions?

    I keep saying this over and over, in the hope that people who do a search will find it.  Apple cannot possibly test for or be reponsible for the bazillion combinations of adapter, cables, and TV's out there.  The only monitors that are 100% guaranteed to work with the MacBook Pro are the Cinema Displays and Thunderbolt Displays, because, they're made by Apple.  They're expensive, but they work perfectly.
    My guess is that you bought a cheap MDP to HDMI cable, or have a defective one.  From my reading of these boards over the past few months, cheap cables have a high failure rate.  And the regular priced ones have only a slightly less of one.  Try a new one.  Make sure you do not damage the Thunderbolt port.

  • HT1338 When I connect my Macbook Pro to my Dell DLP projector, either via cable or wirelessly, I just see a dark screen with the mouse and mouse trails only, can any one help?

    When I connect my Macbook Pro to my Dell DLP projector, either via cable or wirelessly, I just see a dark screen with the mouse and mouse trails only, can any one help?

    jpmarkques post is a good start point, after folling his directions, you can try detect displays. Also try different rsolution and refresh rates.
    Most of the projectors I have used support a 1024X768 res.
    Youcan also try a pram reset if it still does not detect.
    Leave theproctor connected and powered up, power down the MBP.
    Power back up the MBP and hold the following keys before you hear the start up chime:
    Option, command, P,R (no commas) continue to hold these keys till you hear the start up chime 2 times.

  • I am trying to connect a Macbook Pro to a projector for a Powerpoint presentation. When I use a VGA cable, the color of the projected images are not good. When I use a USB cable, the projected image includes the presenter notes on my computer screen?

    I am trying to connect a Macbook Pro to a projector for a Powerpoint presentation. When I use a VGA cable, the color of the projected images are not good. When I use a USB cable, the projected image includes the presenter notes on my computer screen?

    To move an iPhoto Library to a new machine:
    Link the two Macs together: there are several ways to do this: Wireless Network,Firewire Target Disk Mode, Ethernet, or even just copy the Library to an external HD and then on to the new machine...
    But however you do choose to link the two machines...
    Simply copy the iPhoto Library from the Pictures Folder on the old Machine to the Pictures Folder on the new Machine.
    Then hold down the option (or alt) key key and launch iPhoto. From the resulting menu select 'Choose Library'
    and select the Library that you moved.  That's it.
    This moves photos, events, albums, books, keywords, slideshows and everything else.
    Your first option didn't work because you imported one Library to another. Every version and thumbnail is imported like a distinct photo, you lose all your Albums, Keywords etc., the link between Original and Previews is destroyed, the non-destructive editing feature is ruined and so on. In summary: it's mess.
    Your second option didn't work because you simply referenced her library on the old machine.
    Regards
    TD

  • Is it possible to connect a MacBook Pro (prev model 2009, 2.26ghz) to an Apple Thunderbolt display:  will the cable fit?

    Is it possible to connect a MacBook Pro (prev model 2009, 2.26ghz) to an Apple Thunderbolt display:  will the cable fit?

    Sorry it won't work.  It will fit but the laptop can't communicate with it.  Please see many of the other threads here, specifically this one just above your post, that is discussing this exact question.
    Apple's specs for the ThunderBolt display state that it needs a ThunderBolt-enabled computer.  Your laptop has a mini-display port connection so it is not compatible with the new displays.

  • Connect a macbook pro to on old tv with only aerial cable input

    I'm trying to connect a macbook pro to on old tv with only aerial cable input, i have a mini displayport to vga, vga to s-video/phono(yellow) and a phono to aerial, the macbook doesnt recognize it as a display, any suggestions? Can i force it to send the signal?

    its not for picture quality the screen is not much bigger, its for an arcade emulation in an exhibit, so i wanted a crt type moniter, and low qulaity output, what input would an old style tv need for it to work?

  • I inserted a burnt disc into my macbook pro and iTunes froze, had to shut down my mac in order to eject the disc.  Is it not possible to transfer music from homemade cds onto my mac?

    I inserted a burnt disc into my macbook pro and iTunes froze, had to shut down my mac in order to eject the disc.  Is it not possible to transfer music from homemade cds onto my mac?

    Yes, it is possible.
    You had an issue in this individual instance.

  • HT201300 What cable should be used to connect a macbook pro, 13 inch early 2011 model to an external projector so it will display the computer screen image through the projector?

    What cable should be used to connect a macbook pro, 13 inch, early 2011 model to an external projector so the project displays the image on the computer screen?

    You will need a cable or adapter with a minidisplay connection for the MBP.  That will be inserted in the Thunderbolt port.  The other end is dependent upon the connections of the projector which you have not listed.
    Ciao.

  • Will the Thunderbolt to Gigabyte ethernet cable connect my Macbook Pro with Retina Display to a Hotel Wired Internet Service?

    Will the Thunderbolt to Gigabyte ethernet cable connect my Macbook Pro with Retina Display to a Hotel Wired Internet Service?

    Yes,  You may also need an ethernet cable.

  • Bought a TCL Roku TV. Connection with Macbook Pro through HDMI will not show display on TV. Have tried various options with no success. Suggestions/solutions?

    Bought a TCL Roku TV. Connection with Macbook Pro through HDMI will not show display on TV. Have tried various options with no success. Suggestions/solutions?

    You could try updating your apple TV and then restarting it. Bit of a guess.

Maybe you are looking for