USB UltraNav keyboard problems

I have a model SK-8835 external USB Trackpoint UltraNav keyboard attached to an advanced minidock model 2504 and a T60p model 2007-CQ8 running Windows XP. I have the latest BIOS and drivers and Windows fixes.
I have the following symptom: when I use the middle button to scroll, sometimes the scroll function ends up being left on when I release the button. The external keyboard stops responding to mouse clicks. I have to click on the mouse buttons on the internal laptop keyboard to get out of scrolling mode. But then sometimes I can't click on buttons in the Windows task bar.
I have a second problem: I have disabled the touchpad on the internal keyboard via the "Ultranav" tab on the Mouse settings window. But I can't find a way to disable the touchpad on the external keyboard.
I tried to install the "Think/Travel USB Keyboard with UltraNav Hotkey driver v2.0.1.3" (q5kyb07us13.exe) from http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-60649 but I get this error message and it refuses to install: "A newer version of the Synaptics Pointing Device Driver is installed. If you want to install the older version of the Driver, please uninstall the current Synaptics driver by selecting "Synaptics Pointing Device" from the "Add/Remove Programs" control panel, and then run setup again." But there is no such program listed in that control panel.

Hi mlinehan,
it seems like you are having a problem much less similar to mine the first time i used this keyboard.
it works flawlessly now for me after doing this:
1.download and install the keyboard driver (lenovo.com)
2.download and install the hotkey driver (strange you are having a difficulty installing this, if you successfully install this it is possible that the problem is just gone imho)
3.download and install keyboard customiser (lenovo.com, if you do want to customise the short-cut functions)
well, since you are stuck at step 2 at the moment, i doubt that i am much of a help here anyway, hope it helps.

Similar Messages

USB Ultranav keyboard does not work with Windows 7

Hi, I recently installed Windows 7 to my Dell Latitude XT tablet and was disappointed to learn that my USB Ultranav Keyboard only works as a keyboard and not a 'mouse'; that is, the ultranav devices (touchpad, buttons, and trackpoint) do not work. I have not had problems with the keyboard functioning in XP or Vista, so it was surprising to find that it will not work with W7.
I thought all was going well when W7 recognized the Ultranav keyboard when I plugged-in the device, but all did not go as planned. I let W7 find the drivers through Windows update, but then once they didn't prove to work, I followed W7's directions of reinstalling the drivers in its version of 'Compatability Mode', but that still didn't prove to work. I would really appreciate any insights into this problem as it is one of my only (current) hesitancies about using W7.
Thank you for your time and attention to my inquiry.
Cheers,
Tsugazi

Hi, strangely enough, I got it to work. Here's the what I did differently (for those with a similar problem):
After installing W7, I plugged in my keyboard and let Windows find the drivers. When this didn't provide functionality of the ultranav devices, I tried installing the Ultranav drivers, and when Windows said there was a compatability problem, I then opted to let Windows re-install the Ultranav driver. Unfortunately, this didn't provide functionality either.
Jump ahead 12 hrs and re-install of W7 (for other reasons). This time out, I installed the Ultranav driver, THEN plugged in my keyboard. Everything works now! I don't know that this sequence will work for everyone, but it did for me.
Thanks for your comments.
Cheers,
tsugazi

Availability of USB UltraNav Keyboard?

Hi,
I've checked Lenovo's site several times for the past couple of weeks the Thinkpad USB UltraNav keyboard with trackpoint and the extra USB connects at the keyboard. I currently have one of these (SK-8845, PN 41A5161). However all I can find on the Lenovo site lately is the USB TrackPoint Keyboard with no UltraNav and no integrated USB ports. What Gives?
Is this keyboard not avaialble on backorder or just no longer made? I really need it to replace a worn out USB UltraNav/Trackpoint Keyboard on a docking station.
Thanks,
GC Mobley

I found my answer...withdrawn from marketing fall of 2009, replaced by cheaper non-ultranav keyboard with NO integrated UltraNAV and NO integrated USB ports.
So there is no NO WAY to hook up a docking station to a Lenovo Thinkpad and have an external USB keyboard which has UltraNav and Trackpoint - birlliant, just brilliant.
http://www-307.ibm.com/pc/support/site.wss/MIGR-45849.html
replced by
http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-73183
Hello... is there anyone in Lenovo listening?

External usb ultranav keyboard; no trackpoint using ibm/lenovo driver in Win XP

I just got an external USB ultranav travel keyboard (product #31P9490) and I am trying to make it work with Windows XP.
When I just plug in the keyboard, the default windows USB keyboard and mouse drivers work well enough that I can use the keyboard as well as the touchpad and the trackpoint.
But, when I install the two official drivers (one for the keyboard "hotkeys", the other for the touchpad and trackpoint from Synaptics) then I lose the trackpoint fuctions. These are the two latest drivers linked to this web page:
http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-60649
After the Synaptics driver is installed, the option to enable the trackpoint is greyed out. All the touchpad functions (scroll zones, tapping, etc.) seem to work. The keyboard function keys work also. But, the trackpoint is non-responsive. The "Synaptics touchstyck" driver doesn't seem to do anything. The trackpoint is no longer associated with the generic USB mouse driver, so the trackpoint stick and three buttons no longer do anything.
My situation is similar to what is described here, except I don't think there is any mechanical problems since the trackpoint works fine with the default mouse driver:
http://forums.lenovo.com/lnv/board/message?board.id=Options&message.id=322&query.id=75669#M322
I tried the drivers on two different Dell PCs and got the same result.
Has anybody have one of these keyboards gotten the trackpoint to work with the IBM/lenovo drivers?
Thanks,
Doug

I'm obviously doing something wrong. Several reboots later, I'm stuck with the same inability to turn the touchpad off. Here is what I did.
1) Uninstall the driver - success. Prompted to reboot.
2) Rebooted.
3) Installed installation program (started at page MIGR-60649); ran the downloaded file (q2kyb02us13.exe) and changed install path from the default C:\IBMTOOLS\drivers\q2kyb02us13 to c:\Drivers\q2kyb02us13 .
4) Ran setup.exe from that location.
5) It seemed to work properly and I was prompted to reboot. I started the process but was alerted to a window telling me to check the installation and possibly redo it for compatibility with recommended settings. I did *not* do this but forced the reboot.
6) Back up, I clicked on Start ... Devices and Printers, and right-clicked on IBM Keyboard with UltraNav. I had options for the mouse and keyboard, but nothing about Ultranav.
7) I tried to uninstall, but this driver no longer appeared on my list of installed programs. Yikes! I tried again, this time going with the default location (C:\IBMTOOLS\drivers\q2kyb02us13) and catching the compatibility wizard - and letting it reinstall with recommended settings.
8) Reboot and still can't update the Ultranav - and still don't see it listed in installed programs.
Help! What am I doing wrong??

External USB Ultranav Keyboard w/ Trackpoint and Trackpad (P/N 41A5091)

I have been loving this keyboard that I used to use with my Thinkpad. I now have a new desktop and am using this same keyboard. My machine is a 64-bit Win7 system. I can't find a driver that will work with it; the keyboard works fine but I keep stumbling on the Trackpad which I'd like to turn off. How can I do that? I've done a bunch of searching and even tried some Thinkpad device drivers, all to no avail. Thanks!

I'm obviously doing something wrong. Several reboots later, I'm stuck with the same inability to turn the touchpad off. Here is what I did.
1) Uninstall the driver - success. Prompted to reboot.
2) Rebooted.
3) Installed installation program (started at page MIGR-60649); ran the downloaded file (q2kyb02us13.exe) and changed install path from the default C:\IBMTOOLS\drivers\q2kyb02us13 to c:\Drivers\q2kyb02us13 .
4) Ran setup.exe from that location.
5) It seemed to work properly and I was prompted to reboot. I started the process but was alerted to a window telling me to check the installation and possibly redo it for compatibility with recommended settings. I did *not* do this but forced the reboot.
6) Back up, I clicked on Start ... Devices and Printers, and right-clicked on IBM Keyboard with UltraNav. I had options for the mouse and keyboard, but nothing about Ultranav.
7) I tried to uninstall, but this driver no longer appeared on my list of installed programs. Yikes! I tried again, this time going with the default location (C:\IBMTOOLS\drivers\q2kyb02us13) and catching the compatibility wizard - and letting it reinstall with recommended settings.
8) Reboot and still can't update the Ultranav - and still don't see it listed in installed programs.
Help! What am I doing wrong??

Ultra 10 with KVM and usb Sun keyboard

Hi,
I have 4 servers, two ultra 10, a Sun Fire V880 and a Sun Fire V250, I want all of them to be controlled form a KVM which has support of Ultra 10 platforms, that is, i have two cables with sun 6 tyoe keyboard and mouse. To the KVM i have attached USB keyboard and mouse.
The problem is that the two Ultra 10 servers won't react to the keyboard presses or mouse movements. Is there a way to configure the Ultra 10 servers to work fine with the keyboard and mouse attached to the kvm? is it a kvm problem or a USB mouse/keyboard problem?
thanks!!

Thanks Michael,
I had previously am Advovent KVM and everything worked nicely, with a type 6 sun keyboard and mouse. Now i changed to a blackbox kvm which supports this type of SUN keyboard/mouse. But i'm using now Sun USB keyboard and mouse. I can admin the Ultra 10 workstations remotely or though console, but i would love to have keyb/mouse access as I allways had.
I wonder if there is some incompatibility between the Ultra 10 workstations and the Sun USB keyboard and mouse or if it is just something related to the KVM... i could try and buy Sun keyb. type of connector from the keyb/mouse to the KVM and if it works that would mean that the Ultra 10 didn't like the USB devices indeed, but before wasting the money i would like to know if there is some kind of patch i could try on the Ultra 10 systmes to see if they support the USB devices... would a OS upgrade make the work also (let's say, to Solaris 10)?

Desperate of ultranav keyboard with touchpad & num pad.

I am in desperate need of a USB ultranav keyboard with touchpad and numeric pad.
I've checked with lenovo hong kong, but i've been told this accessories was fade out..
the part number is 31p8950
Where can i get 1 of these on earth, please? or is there any other lenovo service center has one of this in stock?
i really wish to buy one of it.

I see your point. Maybe try apple's feedback portal and point this out. I don't use a numeric pad on the 17" but perhaps they should introduce this on 17" or even 19" machines for users like you. Carrying a keyboard around would suck, if you just wanted to move from one room to another.
However, I've heard there's an ipod touch/iphone app called NumberKey that gives you a numeric pad - any use?

USB Travel Keyboard with UltraNav

Hi,
I've a Lenovo USB Travel Keyboard with UltraNav (31P9496) to my X301. The keyboard works fine but I can't get the TrackPoint or the TouchPad to work. I've tried the keyboard on other computers and there the TrackoPoint/TouchPad works fine. The only thing that differ is that I use Vista x64 and the other computers uses Vista x32.
I love the keyboard and want my trackpoint to work - Please help me!

I ended up opening my keyboard and resoldering the ribbon cable on the TrackPoint PCB, and improving the connection of the ribbon cable to the main board and now it works! I believe the problem was in the ribbon cable connection to the main board--those ribbon cables and headers are very flimsy. TrackPoint, TouchPad and keyboard are all functioning well with the default Windows drivers.
I'm not going to bother with the Synaptic drivers, because they made my Mouse options in the Control Panel crash, and I have all of the functionality I want out of this keyboard without them.
Thanks anyway,
--Dan

Driver issue? with docked T61, and 31P9490- IBM USB Travel Keyboard w/ UltraNav and sleep mode

Can someone from Lenovo please advise me on which version drivers need to be installed for the external keyboard and mouse, and/or the proper power setting(s) to use with this configuration so the machine will react and wake up from its nap with a Fn+F4 on the external keyboard?
T61 7658-CTO, 3GB RAM, Vista Business Ultimate. These are the external IBM/Lenovo devices used:
250410U     THINKPAD ADVANCED MINI DOCK
31P9490    IBM USB TRAVEL KEYBOARD W/ULTRANAV
31P8700     SCROLLPOINT PRO OPTICAL MOUSE
I have an issue with waking my T61 up from sleep mode while it’s docked and using the external keyboard, mouse, and monitor. When the machine is docked, the blue Fn keys or the Think Vantage button do not function on the external keyboard.
The external keyboard seems to be the same as the internal keyboard installed in the TP- which I thought would react the same as the internal keyboard when I installed the driver that it came with. I had hoped something this simple would be easier than it now seems.
Thanks in advance!
Cheers, Mark
Message Edited by masnider on 12-16-2008 03:33 PM
Message Edited by masnider on 12-16-2008 03:42 PM
Message Edited by masnider on 12-16-2008 03:42 PM

Thanks for the advice Izzy. After installing both sets of keyboard and hotkey drivers it does respond to most (but not all) blue Fn key combinations as marked on the external keyboard. The blue ThinkVantage button still does not respond.
Oddly enough, I am able to use the Fn+F4 key combination to put it into sleep mode and to bring it back out, but when the display comes back I have no control of the UltraNav pad, track pointer, or mouse. I had to open the TP cover slightly and use the pad to get past the login screen to the desktop.
Incidently, just after using the UltraNav pad on the machine as it was slightly open a couple of messages popped up onscreen involving the USB port(s). One indicated it was searching for a new device driver for a USB connected device, and the other indicated I could benefit from connecting the device to a high- speed USB port by unpluging the low-speed hub and connecting directly to an available high-speed USB port.
Interestingly, I don't have any external hub connected. It may have identified the docking station USB ports as low-speed, which I don't believe they are...any ideas for what to do with this new set of issues?
Thanks, Mark

Logitech usb keyboard problem

Since I updated from tiger I have a weird problem....
Suddenly my USB cordless keyboard (Logitech cordless desktop ex ex 110) changed a few keys by it's own it's not very annoying but I usually use them.
The given keys are < for º, and my keyboard layout is spanish (ISO) but I have the very same problem if I switch it to spanish or even english.....
Another fact is that this problem doesn't happen at all if i use my macbook integrated keyboard
Any Ideas? ^^

Since there are no Mac drivers for this keyboard/mouse, it's no surprise that it works differently under 10.5 than it did under 10.4. You might be able to change the key functions using the keyboard pane of sys prefs.

USB Keyboard and USB Wireless Mouse problems

G4 Dual
OS TIGER 10.4
A USB Wireless Mouse
A USB (Wired) keyboard
Here's my problem(s):
1. Keyboard: sometimes freezes, then works, then freezes, then types the keyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy - forever.
2. Mouse: sometimes freezes, then works, then freezes, then randomly grabs my windows and won't let go!
Help!

G4 Dual
It looks like you got off track. This is the iBook G4 discussion area. You should post your question in the appropriate Power Mac G4 discussion area.

Very strange USB keyboard problem

I am using the latest style USB extended keyboard, with my iMac G5
The "5" key and control key have gone wrong. I just get a beep when either is pressed. I note in Keyboard Viewer that pressing either the control key OR the five key shows that BOTH the 5 key and control key appear to be pressed. It is like the 5 and control keys have been locked together. To be clear, pressing just the five key = cntrl5
The 5 key on the number keypad works fine.
I have reset PRAM
repaired permissions.
set Keyboard Shortcuts in sysprefs->keyboard/mouse to default.
Confirmed that nothing is activated in Universal Access
I have tried the keyboard with another imac I have and the problem remains.
I have tried a different keyboard with the iMac G5 and all works fine.
I can only conclude the issue is with the keyboard and not with the set-up of the computer, OS etc. but I struggle to understand how this issue could be mechanical.
Does the keyboard have any sort of firmware that could be corrupted?
Note that the keyboard has suffered no abuse or mishap. The problem just "appeared" a few days ago.
Suggestions/ideas to fix?
TIA
edit:
I have just noted...
Pressing the left control key produces control-5 key stroke in Keyboard viewer as described above, but...
Pressing the RIGHT control key results in control-f5 key stroke.
So it seems the 5 key and left control key are locked together, and, f5 key and right control key are locked together.
weird!

Thomas,
I would concur with all the answers that the keyboard itself is the problem.
Here's a pic I took of the traces on a Pro keyboard:
http://s291.photobucket.com/albums/ll306/spudnuty/?action=view&current=Keyboardt races.jpg
Those lines are conductive. Where they run parallel to each other they are very susceptible to shorting. However most often they open up due to fluids dropped on the keyboards. Just the tiniest drop on a trace will lead to a fault, especially if it's tea or coffee.
Richard

Problem with USB travel keyboard on Windows 7 (some letters become a number)

Hi
I have an USB Travel Keyboard with trackpoint and touchpad. Have used for years in XP.
Now I have bought a new computer, using Windows 7 and Asus P6X58D Premium motherboard.
After installing Windows 7 I noticed that when I press some keys I get a number instead of a letter.
I have managed to install drivers for the USB travel keyboard. And can enter the place where I can change speed of TrackPoint etc....
Now some weird stuff:
The keyboard actually work if I e.g. enter Internet via "Asus Express Gate".
(This is a feature with the motherboard which enables me to run some small numbers of applications without having to start windows, thus enabling superfast access to Internet etc.)
If I let Windows 7 start, then some keys/letters only show numbers.
To me it sounds weird if keyboard only works in "Asus Express Gate" applications and not in when I e.g. use Internet or any text editor in Windows 7.
Maybe there is a settings in BIOS that is set automatically when entering "Asus Express Gate", that I might have to set manually to make the USB keyboard work while in Windows 7 (64bit) ???
I have looked in the BIOS UI without any luck...
Any suggestions?

Before you spend money, see Javascript Error! Error number: 45 error string: Objects is invalid line: 387, Line 428

T60 with Adv Mini Dock and USB FP keyboard Windows7 Issue

I have been combing through these forums as well as others and I am unable to find anyone who has this issue.
This only happens under Windows 7. I have installed all the Lenovo drivers included in the System Update as well as the Betas but never can solve this.
The problem occurs when I try to eject the T60 (8743) from the Adv Mini dock that has the USB Fingerprint Keyboard connected. If I remove the keyboard before undocking it is fine and the machine undocks normally.
Other than this issue, Windows7 works quite well on this system.
Thank you

Thanks for the advice Izzy. After installing both sets of keyboard and hotkey drivers it does respond to most (but not all) blue Fn key combinations as marked on the external keyboard. The blue ThinkVantage button still does not respond.
Oddly enough, I am able to use the Fn+F4 key combination to put it into sleep mode and to bring it back out, but when the display comes back I have no control of the UltraNav pad, track pointer, or mouse. I had to open the TP cover slightly and use the pad to get past the login screen to the desktop.
Incidently, just after using the UltraNav pad on the machine as it was slightly open a couple of messages popped up onscreen involving the USB port(s). One indicated it was searching for a new device driver for a USB connected device, and the other indicated I could benefit from connecting the device to a high- speed USB port by unpluging the low-speed hub and connecting directly to an available high-speed USB port.
Interestingly, I don't have any external hub connected. It may have identified the docking station USB ports as low-speed, which I don't believe they are...any ideas for what to do with this new set of issues?
Thanks, Mark

HELP! Keyboard problems

HELP!
I have tried all sorts of things, like:
- removed syst prefs to desktop then restarted
- un-done, re-done, re-booted various options in International and Keyboard & Mouse
- run disk utility, both from startup CD AND in target disk mode
- ran permission smasher
- swapped out different keyboards and/or mice
...but these are my keyboard problem symptoms:
- numeric keypad not working
- the shift key (for caps & shift characters) not working&
- commands (i.e., "Select All") not working
...the keyboard does not work in any native Mac appl (e.g., Mail, Safari, TextEdit).
The only time my keyboard will work correctly is when I create a test new user and log-in. So it's just for me as user.
Also, oddly enough, keyboard prefs do not show up anywhere.
Anyplace where I should see something, such as
Library>preferences - there should be a file com.apple.keyboardtype.plist --- there is no file in any of the folders anywhere.
All of a sudden the keyboard stopped working, but the mouse attached to it still works. I have no clue what to do to fix it and my AppleCare has ran out.
Other things I have noticed and tried:
- running tech tool
- repairing permissions
- switching usb ports for the keyboard from the back of the display
- removing the mouse from the back of the keyboard
- unplugging everything but the keyboard and mouse
...any ideas???

Hi, DR -
The numeric keypad not working sounds like MouseKeys became enabled in the Universal Access part of System Preferences.
The Shift key and Command keys not working sounds like Sticky Keys became enabled in the Universal Access part of System Preferences.
Check the Universal Access control pane in System Preferences - if those features are checkmarked, try unchecking them.

USB UltraNav keyboard problems

Similar Messages

Maybe you are looking for