Use AOL, when signed in to mail, it will not open mail

We use AOL for e-mail. We can log on but when we click on an e-mail, it keeps saying "waiting on ##.###.### " some numbers but will not open the e-mail. This just recently started. I tried downloading the software again, but it still happens.

I had the same problem as well and finally worked it out. Maybe it could be related.
https://support.mozilla.com/en-US/questions/886436
Page I use to backup my profile and restore things I needed before and after a clean install.
https://support.mozilla.com/en-US/kb/Managing-profiles
Clean uninstall/install info. Make sure to back-up your profile first as to get mine to work I had to remove my user data.
https://support.mozilla.com/en-US/kb/Uninstalling%20Firefox?s=clean+install&r=1&as=s
Fresh download
http://www.mozilla.org/en-US/firefox/fx/
FF should open now hopefully.
From there, if your issue is the same, one by one go through add-ons you want installed, making sure to restart after each one to find the one causing issues. If FF doesn't open again, go through the steps for clean install again and don't reinstall that add-on. Once found the culprit(s) and got FF going again without reinstalling those, go about restoring your profile data to get bookmarks and so back. Best to do that last so only have to copy files over once.
That is all I know on this. Really wish I could get an answer to why it is happening as the add-on causing me issues I use constantly, prefer it over others, yet now I can't because want FF to work. Hope this helped.

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Apple mail 6.5(1508)Click on mail icon will not open mail in safari

when I try to open my mail in apple mail 6.5 clicking on the mail icon ( that looks like a postage stemp) will result in nothing happens.I can get my mail in Chrome but not in Safari.It has been working until very recently but all of a sudden it just quit.I have tried various things to get it back,but nothing seams to help.Any help I thank for

Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.
Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
If the problem is still there, try booting into the Safe Mode. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application uninstaller. For each disable/delete, you will need to restart if you don't do them all at once.
Safe Mode
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For the last 10 days I have been unable to open the Mail account on my eMac (MacOS10.4.11). When I click on the icon in the Dock the only option I get is "Force quit" and the main Mail bar will not open any choice. Any ideas?

For the last 10 days I have been unable to open the Mail account on my eMac (MacOS10.4.11). When I click on the icon in the Dock the only option I get is "Force quit" and the main Mail bar will not open any choice. Any ideas?

You can setup Mail for iCloud on the eMac.
Do not delete the old account yet. sign up for an iCloud account if you haven't.
I understand .mac mail will still come through. Do not delete the old account yet.
You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change imap.mail.me.com to mail.me.com & smtp.mail.me.com to smtp.me.com, no matter what you try to enter.
iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...
On second step where it asks "Description", it has to be a unique name, but you can still use your email address.
IMAP (Incoming Mail Server) information:
• Server name: imap.mail.me.com
• SSL Required: Yes
• Port: 993
• Username: [email protected] (use your @me.com address from your iCloud account)
• Password: Your iCloud password
SMTP (outgoing mail server) information:
• Server name: smtp.mail.me.com
• SSL Required: Yes
• Port: 587
• SMTP Authentication Required: Yes
• Username: [email protected] (use your @me.com address from your iCloud account)
• Password: Your iCloud password

I am showing firefox in my tray but when I click on it, it will not open to a full screen. I have been using it up until today without a problem in Windows 7

When I put my mouse over the firefox icon in the lower tray it shows small pictures of the home page but when i click on these they will not open to a full page. I am using windows 7. This problem just started today. I can use internet explorer without a problem. Thanks for any assistance you can give. I contact HP and they said to contact your support as they only support internet explorer.

below is what I get with the dev.jeffersonscher.com etc. url. But what do I do with this information? I can launch safe mode, but I still get only the 2" icon/window of Firefox.
JavaScript Browser Tests
navigator object properties
navigator.userAgent = Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C)
navigator.appName = Microsoft Internet Explorer
navigator.appCodeName = Mozilla
navigator.appVersion = 5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C)
navigator.platform = Win32
DOM methods/collections
if(document.getElementById) = true
if(document.layers) = false
if(document.all) = true
window properties
if(top.window.moveTo) = true
if(top.window.moveTo(0,0)) =
The following data is reported by a server running Microsoft IIS server and ASP:
View selected http headers at <a href="svrvars.asp">svrvars.asp</a>

Mail application will not open

My mail application quit opening a few weeks ago. When I try to open it with the icon on the dock and in the finder the screen just blinks. Even my computer savvy wife cant figure it out. My next stop is the genius bar unless there are some geniuses here. I can still get mail via .mac log in but cannot send links or documents as the OS mail application will not open when I need to send them.
Any suggestions????

I would take your OS X installation disc and insert it in the drive, then restart the Mac and hold down the C key until you see the spinning cursor on screen. When it finishes loading, select Disk Utility from the Installer menu and first Repair Disk, then Repair Permissions, then reboot from your HD, eject the OS X disc and try Mail again.
If that doesn't work, then the best thing in terms of time and effort would be to do an Archive and Install of OS X 10.5, with the Preserve Users and Network Settings option. This will install a new copy of 10.5, while preserving all of your current folders and applications, and moving all the old ones to a folder named Previous System. You can then use Software Update to bring it current to 10.5.3, run Repair Permissions when that's done, then Mail should work normally again. Once you've confirmed that and that all your other programs and files are intact and working, you can delete the Previous System folder.
Mulder

Mail Application will not open after 10.6.8 update

So, I'm currently trying to update my parent's computer and in the process of updating their Mail application it has become unusable. My computer at home (not my parents computer) ran into the same problem before I updated to Lion and deleting the preferences for Mail solved it. Plus, I have read previous posts about this similar problem and a typical troubleshooting solution was to delete the Mail preferences.
After all of my software updates (Mac OS X Snow Leopard 10.6.8) and deleting the preferences for Mail, I still receive the same error message when trying to open the application. "Mail can't be used on this version of mac OS X. Try opening the version of Mail located in the Applications foler on your computer." My applications folder has not been adjusted, edited or even touched from it's original state in the dock/home folder.
I contacted AppleCare support and they advised me to reformat my computer. I think that's a little... unneccesary?? It's just Mail that isn't working. The rest of the applications (e.g. Safari, Address Book, iPhoto, etc.) open just fine.
Anyway, do you have any advice or insight to my problem here?
Much appreciated! Thanks!

After a second call to AppleCare, they had advised me differently than before. Once they found out that my personal computer has Mac OS X Lion installed from the App Store, they suggested I simply upgrade my parents computer to Lion.
So, I used my download from the App Store and upgraded. It went smoothly, but Mail still will not open properly. And instead of the original error message, it comes up with this:
"Check with your developer to make sure Mail can work with your version of Mac OS X. You may need to reinstall the application. Check if there are any updates available for the application."
How can I re-install just Mail? A startup disk is not accessible for me right now. Can I download the latest version of Mail and install it from the Apple.com website?

Mail App Will Not Open After 10.10.1 Upgrade

A few days ago I upgraded to Yosemite 10.10.1 and ever since my Mail app will not open. It will bounce and show the indicator dot, but no window ever appears.
Has anyone else encountered this?

Reinstall Yosemite:
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Also see:
Reinstall OS X Without Erasing the Drive
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.

Mail App will not open, OR quit.

My Mail app will not open, and now when I need to update my mac, it won't because it says the mail app "cancelled restart". Mail app will not open nor close. When I click on "Mail" at the top bar, the "quit" option is in light grey (not clickable). HELP Mail is still accessable on my phone. Is there a way to delte the app all together (with out having to take it in) and re download.

IME, it has always been a flaky app- Mac up to date or not. I've force quit many times. It's an immediate fix but it would be nice if the app worked consistently. Currently, it won't open (which seems new) or close. Of course I will try force quit (easy solution; always has been) but this seems ridiculous. Early 2011 MBP all up to date.

TS3212 Installed itune on my pc,when I click on icon it will not open

Installed itunes on my pc,when I click on icon it will not open.

First try updating to iTunes 11.1.5.5, using an installer downloaded from the Apple website:
http://www.apple.com/itunes/download/
If you still get the errors after that, try the following user tip:
Troubleshooting issues with iTunes for Windows updates

Clicking on an e-mail address will NOT open Windows Live Mail which is already the default mail program which is already set as the default mail program

Clicking on an e-mail address will NOT open Windows Live Mail. Windows Live mail is already set as my default e-mail program.

Sorry you're having this problem. I think it was previously reported only by Windows XP users.
When you reinstall, were you making Firefox your default browser? Some users have reported that ''not'' making Firefox the default browser was an effective workaround.
However, you may have success with this approach, suggested by a user in another thread, which appears to more thoroughly update the Windows registry:
# Open Adobe Reader / Acrobat
# Edit->Preferences
# In the Categories column click 'General'
# Near the bottom of the page click the button marked 'Select Default PDF Handler'
# In the dialog, select 'Adobe Reader XI' (or Adobe Acrobat, as the case may be) and click 'Apply'
# A Windows Configuration screen will appear. Allow it to do its stuff (takes a few minutes), then restart your computer when prompted.
Does that resolve the issue for you?

My mail icon will not open

All my icons on my dock are opening without any problem, but my mail icon will not open.

Launch Launchpad. Click Mail icon in the Launchpad to
open Mail Application.
Does it open?
If Mail application launches from Launchpad, drag the old Mail icon in the Dock
upward about two inches, it will vanish in a puff of smoke.
Launch Mail, when Mail icon appears in the Dock, right click it,select "Options"
and then "Keep in Dock".

HT4993 After updating to iOS 6.1.3 my mail apps will not open. Help!

My mail apps will not open the update. I have tried deleting my mail accounts and reinstalling, but still no luck.

Close out of the mail app, double tap the home button and completely close out of it.
Try a reset, no data loss. Hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.

PDF e-mail attachment will not open after FF update

FF 31 and/or 32
Outlook or GroupWise fat client
PDF attachments
After FF updated PDF's were re-associated with FF not the installed PDF program. Used Windows to re associate PDF's to PDF program. No problem, all PDF's open in PDF program UNLESS the PDF is an attachment in an e-mail.
Open e-mail fat client (doesn't matter the client) try and open the PDF and user gets message stating there is no program associated with attachment. Yet, all PDF's still open with correct PDF program as long as they are not in the e-mail. Now here's the really weird part.....
If there are two or more PDF's attachments in the same e-mail the first one will not open but the second, thirds, etc attached PDF's will open with the correct PDF program.
The only temporary solution I have found is to uninstall FF, re-install it and for a 1/2 day the issue goes away. I have not figured out the trigger that resets the issue.
FF is my go-to browser, but since v 31 this has been happening and if it keeps up, I'm switching to Chrome.
Come on Tech Support, help us out with this issue.

Sorry you're having this problem. I think it was previously reported only by Windows XP users.
When you reinstall, were you making Firefox your default browser? Some users have reported that ''not'' making Firefox the default browser was an effective workaround.
However, you may have success with this approach, suggested by a user in another thread, which appears to more thoroughly update the Windows registry:
# Open Adobe Reader / Acrobat
# Edit->Preferences
# In the Categories column click 'General'
# Near the bottom of the page click the button marked 'Select Default PDF Handler'
# In the dialog, select 'Adobe Reader XI' (or Adobe Acrobat, as the case may be) and click 'Apply'
# A Windows Configuration screen will appear. Allow it to do its stuff (takes a few minutes), then restart your computer when prompted.
Does that resolve the issue for you?

External URL links from T. Bird E mail program will not open in Firefox. Why not ?

I switched browsers from Opera to the latest Firefox. I open my Thunderbird email program, attempt to link to a newspaper article URL or a link to any other site and FireFox does not open. I'm using Windows XP(SP3), Thunderbird v.8.0 and Firefox 8.0.1. I've tried modifying the profile, i.e. deleting parent lock and mime types.rdf files, as suggested in various places, unchecking read only attributes in folders, etc. but nothing has effected a change.
No problems in opening links with my old browser.

In about:config, browser.link.open_newwindow.override.external is set at -1.
Yes, Firefox is already open when I click on the link embedded into an email message. If I copy and paste the link, it opens the web page with no problem. Also, if I right-click on the link in the email (usually embedded behind a button) and select "Open Link Behind Mail," it will also open the web page, however it does not jump to a Firefox window, I need to go there manually.
If Firefox is closed when I click on the link in the email message, the browser will open with the linked web page.
Here are all my browser.link.open settings:
browser.link.open_newwindow;3
browser.link.open_newwindow.disabled_in_fullscreen;true
browser.link.open_newwindow.override.external;-1
browser.link.open_newwindow.restriction;2

HT5361 My Mail window will not open.

My mail window is not opening. The bar at the top pops open, but nothing else comes up and I have to restart my laptop to close it.

Have you tried File/New Viewer Window?
Will it Force Quit under the  menu or command - option - esc?
After the admin accout (above), try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.
Safe Mode
Safe Mode - About

Use AOL, when signed in to mail, it will not open mail

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