Use BB desktop software with no connected BB

Hello
My fantastic BB Bold 9900 has unfortunately been floded and become unusable.
Is it possible to retrieve the back data I saved on my computer withour connecting the device which is out of order?
thanks for advice

Hi and Welcome to the Community!
If you have used the Desktop Software to backup your device to your computer, then the files containing the data are there...they will be either with extension of IPD or BBB, depending on the version of the Desktop Software you used. However, those files are of a proprietary format, and natively only useful as the source of restore to another BB device. Refer to the Backup link in my auto sig on this post for information regarding backup/restore.
There are 3rd party PC apps that can parse the BBB/IPD files and present them in a usable format on your computer. A few minutes on your favorite Internet search engine should provide to you candidate apps for this purpose.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Hey becgps,
Welcome to the BlackBerry Support Community Forums.
Have you tried performing a detect and repair in Microsoft Outlook and then attempt to setup the configuration?
For more information about Detect and repair: www.blackberry.com/btsc/KB02403
Let me know if you experience the problem after this.
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Hi,
I cant Sync Mac Desktop Software with Mac Outlook 2011, Calendar and Contacts etc.
The sync button is not highlighted on the BB Mac Desktop Software therefore it can't be clicked.
I have turned on sync in Outlook in Preferences under Sync Services.
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Hi and Welcome to the Community!
First off, you must have installed one of the compatible Desktop Organizer apps:
KB12268Applications supported by BlackBerry Desktop Software for Windows for synchronization
Attempting to use anything NOT on that list will, of course, fail.
Secondly, you must have not have Outlook installed as "Click To Run":
KB24040 Support for Microsoft Office 2010 Click-to-Run installation
If you have it installed in that manner, you must correct that.
I have no idea how your prior machine was configured, but I know 100% that you can synchronize to a Win7X64 Laptop with Outlook 2010...I do it all the time.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Dear Friends, I am rally stuck here. I just bought a new laptop with MS office 10 and windows 7, 64 bit. I was earleir using xp and was able to sync my phone with laptop very easily. Now after buying the laptop I just realised that I am not able to sync my BB software and my phone and not able to transfer my data to my laptop.
I tried downloading outlook but it is not getting done, sighting, not possible. I also tried syncing with Morzilla and windows live as well But the desktop software just not identifying neither of them.
Can some one please help me here, in how to sync my phone to my laptop with windows 7 and transfer my contacts and calender on to my laptop.
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Hi and Welcome to the Community!
First off, you must have installed one of the compatible Desktop Organizer apps:
KB12268Applications supported by BlackBerry Desktop Software for Windows for synchronization
Attempting to use anything NOT on that list will, of course, fail.
Secondly, you must have not have Outlook installed as "Click To Run":
KB24040 Support for Microsoft Office 2010 Click-to-Run installation
If you have it installed in that manner, you must correct that.
I have no idea how your prior machine was configured, but I know 100% that you can synchronize to a Win7X64 Laptop with Outlook 2010...I do it all the time.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Apparently Sync Manager is turned off for syncing my contacts and calendar to using Blackberry Desktop Software - how can I switch it ON?

I upgraded to Mac OS 10.9 a few months ago.
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When I hunt through your support I find that there are solutions for this problem for other Mac OS versions but not for Maverick, so please tell me how I can once again use my business phone happily as I did before upgrading!
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From
http://btsc.webapps.blackberry.com/btsc/viewdocument.do;jsessionid=B786F9DEB73FE BE22A4D2F911A97BC3C?externalId=KB35311&sliceId=2&cmd=displayKC&docType=kc&noCoun t=true&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl
BlackBerry Desktop Software utilizes Apple's SyncServices technology in order to synchronize Contact, Calendar, Notes, and Tasks information to and from the Mac computer.
BlackBerry Desktop Software synchronizes information with the SyncServices database, which is synchronized with the desktop applications on the Mac computer (for example: Apple Address Book, iCal, Apple Mail, Microsoft Outlook for Mac). BlackBerry Desktop Software does not synchronize directly to or from the desktop applications on the Mac computer.
Mac OS X Mavericks v10.9 and later does not use SyncServices, therefore, it is not possible to synchronize Contact or Calendar information using the BlackBerry Desktop Software on these versions of OS X.
For more information on SyncServices and OS X Mavericks, see the following Apple Support article:
http://support.apple.com/kb/HT5847
Note: BlackBerry Desktop software 2.4 is still supported for use with Mac OS X v10.6, 10.7, and 10.8.
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Thanks again for the quick reply simongee,
To make sure it is not data related or hardware related (usb port speed), I would suggest performing a security wipe ****Backup first**** www.blackberry.com/btsc/KB14058
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Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

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Hi!
This is the BB knowledgebase article you are looking for.
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB05468&sliceId=SAL_Pub...
The latest version in 4.6 which supports Vista as well.
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Use BB desktop software with no connected BB

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