Use cellular data even if its off.
im using cellular data in iphone 4S, and the "system services" in it is using a huge amount of my data plan, it is running apps(exchange accounts,messaging services,push notifications) in the background, although all are set as "off" in the apps itself.so is there any way to stop them or is it a bug??
I have the exact same problem!
I'm using the iPhone 5 now under Carrier M1 Singapore 13.0 and I have noted that over a period of 2 weeks, my cellular data usage has been about 2.7GB on an average. Since I know my bill has been capped at 3GB, I have since switched off my cellular data.
However, when I switched it on for a few days after using it for awhile, my cellular usage jumped by 1.2GB in just 1 day! And I used it as I would on an average day (like during an average day in the 2 weeks)!
I understand that there have been reports of a bug that have caused this problem in the US.
http://www.technobuffalo.com/companies/apple/iphone/verizon-iphone-5-cellular-fi x/
http://www.iphonehacks.com/2012/10/iphone-5-cellular-data-usage-over-wifi-bug-on -other-carriers.html
But I'm hoping that there's a solution for those living in Singapore? Do I seek the help from my carrier as well? But if it's a problem with the phone, then my carrier definitely would not help, right?
Similar Messages
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Bug that allows match to use cellular data even when turned off in settings?
Earlier today, I mysteriously incurred overage charges on my phone bill because 200MB of data was used while I was on my bicycle. My phone was in my bag. Before I left, I had tried to download an album to my phone from iTunes match cloud storage. It would not download, so I left. Cellular data was turned off in iTunes match settings. Has anyone encountered Match overriding that setting? All cellular data settings for the app store were off and I was not running any GPS function.
I have the exact same problem!
I'm using the iPhone 5 now under Carrier M1 Singapore 13.0 and I have noted that over a period of 2 weeks, my cellular data usage has been about 2.7GB on an average. Since I know my bill has been capped at 3GB, I have since switched off my cellular data.
However, when I switched it on for a few days after using it for awhile, my cellular usage jumped by 1.2GB in just 1 day! And I used it as I would on an average day (like during an average day in the 2 weeks)!
I understand that there have been reports of a bug that have caused this problem in the US.
http://www.technobuffalo.com/companies/apple/iphone/verizon-iphone-5-cellular-fi x/
http://www.iphonehacks.com/2012/10/iphone-5-cellular-data-usage-over-wifi-bug-on -other-carriers.html
But I'm hoping that there's a solution for those living in Singapore? Do I seek the help from my carrier as well? But if it's a problem with the phone, then my carrier definitely would not help, right? -
when you double tap the home button to go back to your other apps are those apps always running and using cellular data even if I am not currently using them? I thought it froze them and didn't use data other that a select few apps like Facebook, email, etc. Also I always select no when I download an app and it wants me to have those push notifications. Because that would mean that I would have to delete my apps after everytime I just them from that bar and that would be very annoying and just stupid. Or maybe apps do use data and it's just a big scheme to make everyone go over on their data plans.
This should help: http://speirs.org/blog/2012/1/2/misconceptions-about-ios-multitasking.html.
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My iPhone 5 on iOS 6 uses 4x to 5x the data that was being used on my iPhone 4s. The old 4s and 3g (differnt numbers) seem to be OK. AT&T is getting rich off of the cellular data when in WIFI mode. How do I stop this?
Hello there MyAppleHasAWorm,
I was researching what might be causing the excessive data usage on the iPhone 5 and found some info that should help reign in the data. It is from our iPhone Troubleshooting Assistant found here http://www.apple.com/support/iphone/assistant/phone/#section_1
Here is section 1 to get you started. I recommend sections 1, 3, and 5 if needed.
Restart iPhone
To restart iPhone, first turn iPhone off by pressing and holding the Sleep/Wake button until a red slider appears. Slide your finger across the slider and iPhone will turn off after a few moments.
Next, turn iPhone on by pressing and holding the Sleep/Wake button until the Apple logo appears.
Is iPhone not responding? To reset iPhone, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds, until the Apple logo appears.
If your device does not turn on or displays a red battery icon, try recharging next
All the best,
Sterling -
On my iPhone 4 when I want to listen to a podcast that appears to be downloaded the phone asks if I woul dlike to temporarily turn on Cellular Data in order to play back the streaming episode.
What do I do to get rid of this message?
thanks,Basic troubleshooting steps clearly outlined in the User Guide are restart, reset, restore from backup, restore as new device.
If you have been through ALL of the troubleshooting steps and you're still having problems, then you'll need to bring your phone to Apple for investigation. -
I updated to 7.0.5 just now, now I can't turn off apps from using cellular data, I turn them off but as soon as I back out they automatically turn back on. How to turn it off? Many thanks in advance!
Yes i did that, but when i went back to my home screen all the applications that i've choose to not using data just automatically activate themselves.... ><
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ITunes Match Gobbling Up Cellular Data (even though disabled)
I've found a few previous threads that reference this problem, but it's pretty horrific especially now LTE is in the picture.
Despite setting the "Use Cellular Data" option to OFF (verified in both Music and iTunes settings), if you select music to be downloaded (i.e. click the cloud icon), iTunes grabs the music regardless of whether you are on WiFi or Cellular.
Scenario 1: I get a new iPhone5 and want to sync my existing music library to it. I have a playlist with all 2500 songs in it, so I go there and hit the cloud icon so all my music copies over. There's no way to pause the whole process - only individual songs - and no way to stop it using cellular data, so when I leave the house, my phone starts eating up my cellular data plan (2.5GB in 3 days, when most of my time was spent at home). I detailed this on my blog - http://lamejournal.com/2012/09/24/itunes-match-uses-cellular-data-even-when-you- say-no/
Still, it shouldn't be so bad, because I spent most of my time at home. Right?
Scenario 2: Your brand new iPhone 5 has problems staying connected to WiFi (see the many threads on this issue). What happens when it has problems with WiFi and drops off the network? Yup, you got it, it uses LTE instead. So while I'm sitting in my house, 10 feet away from a 802.11n access point, supposedly 'safely' downloading my music over my home Internet connection, my phone randomly decides it doesn't want to play with WiFi after all, and continues downloading on cellular instead. Isn't that great?
This is ridiculous. The option "Use Cellular Data" should do exactly what it says - when turned OFF, iTunes should not be downloading iTunes Match data from the cloud over cellular. I have 20Gig of music to download, and thank goodness I caught it when I did before being hit with enormous overages.
Hopefully this is just a bug and can be fixed easily and quickly by Apple.
Thank you!I too queued up a handful of albums to download this morning, took a shower, walked the dog... and by the time I got to work, a text from VZW tells me I've used 50% of my (2GB) data for the month (2 days into billing cycle). This is on a 4S with iOS6, with FiOS and Airport Express at home, so it should have finished the 750mb or so in the alloted 45 minutes, but the screen went dark, so iPhone took a nap instead of doing her job.
This is bonkers for several reasons:
1. If you queue several iCloud downloads, from within the Music app, there is no visible queue for the pending downloads. You have to go back into the artist/album to see the progress on each song OR enter the iTunes app to check the pending downloads. WHAT? my queue is in ANOTHER app?*
2. Queued downloads continue when the app is "killed" from the task switcher. I guess this is a feature, but there is NO indication of a data connection in use.
3. If the iPhone screen goes dark to sleep, it turns off wifi to save battery and any queued downloads stop. They will resume, over any available data connection, regardless of user selected settings. This is true for partially downloaded songs and queued songs. If I wanted to use cellular to download, I would enable that setting.
4. Podcasts, while a different app from music, uses the same data storage and download queueing. So if you have pending downloads that you can't see the progress of, you may wonder why podcasts aren't updating.
5. In music.app, if you have "show all music" set to on, there is no indication if an artist/album is available locally or in iCloud. You have to browse into the tree to see the track names greyed out. Or else you can toggle "show all music" in settings. Why can't there be a toggle within music.app, or an iCloud/local tab? While I'm ranting about Music app, PLEASE can we have a sort by Artist/Album/YEAR option like in iTunes on mac? -
Recently my iphone is consuming too much data, I have installed a data monitoring app and I found that - although I turned off all notifications and push email - push services is using around a 1mega/hour from cellular data (even if I am using wi-fi) !!!
cpupower frequency-info
analyzing CPU 0:
driver: acpi-cpufreq
CPUs which run at the same hardware frequency: 0 1 2 3
CPUs which need to have their frequency coordinated by software: 0
maximum transition latency: 10.0 us.
hardware limits: 800 MHz - 2.30 GHz
available frequency steps: 2.30 GHz, 2.30 GHz, 1.80 GHz, 1.60 GHz, 1.40 GHz, 1.20 GHz, 1000 MHz, 800 MHz
available cpufreq governors: conservative, powersave, ondemand, performance
current policy: frequency should be within 800 MHz and 2.30 GHz.
The governor "conservative" may decide which speed to use
within this range.
current CPU frequency is 800 MHz.
cpufreq stats: 2.30 GHz:0,02%, 2.30 GHz:0,05%, 1.80 GHz:0,05%, 1.60 GHz:0,03%, 1.40 GHz:0,01%, 1.20 GHz:0,16%, 1000 MHz:0,38%, 800 MHz:99,29% (1017)
boost state support:
Supported: yes
Active: yes
25500 MHz max turbo 4 active cores
25500 MHz max turbo 3 active cores
25500 MHz max turbo 2 active cores
25500 MHz max turbo 1 active cores
Thax -
Phone Model and OS
Model - iphone 5
IOS 8.0.2
Problem Description
After enabling cellular data, i am receiving mails even if we disable "use cellular data for mail", due to this data usage usage use is more, if we have fix please let me know.
Steps:
1. Enable Cellular Data
2. Disable mail on "use cellular data for mail
3. check whether mail is received or not
tried multiple times and i am getting more billing amount because of data usageMail isn't the only app using data. Turning it off there has no effect whatsoever on whether the rest of iOS or other apps you have installed. In fact most apps use data these days, at a minimum for Notifications and often for gameplay and other features.
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I bought new i phone 5 3 days back, after that asked for new update which is 6.1.4, after updating my iphone i am not able to use cellular data services. I called up data provider, they says its the problem with new software update. There is no option add APN. Now when i switch to safari its showing you are not subscribed for cellular data. But I am able to use data on other phone.
Will you please help me in this regard?
Another issue, since i bought my new iphone there is dust inside back main camera.
Your advises are highly appreciated.Hey Shaiju isac,
I'd take a look at the following article, it'll guide you though steps to you troubleshoot cellular data issues on your iPhone:
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/ts3780
Cheers,
David -
"Use Cellular Data For" is always on. I cant off this...
I am continuosly using the iPhone. Suddenly i cant restrict few applications from internet in the "Use Cellular Data For". But I cant access few app which has On flag in "Use Cellular Data For". If i disable this, its getting enabling after few seconds,. I reset everything. Nothing works
Thanks,
JudeThis troubleshooting guide helped me. Had to try up to step 7...
iPhone: Troubleshooting a cellular data connection -
What happens if I switch off the "Use Cellular Data for Facetime"?
So I got a notice saying that my phone's storage was almost full which makes no sense to me because I barely have about 300 pictures on my phone, barely any apps, but I do have music. I have mail turned OFF, and I am always on WIFI. I don't know how this is a problem.
So what would happen if I pressed the switch off button for the "Use Cellular Data for: facetime"?
I use facetime A LOT with my friends WHILE ON WIFI but if this is causing my storage to go so full, I will do it.
Please heLP!Using cellular data has nothing to do with the storage capacity on your phone. By turning it off you will only be able to FaceTime when your connected to wifi, thus saving you on your data plan if you do not have unlimited data from your carrier.
You can go to settings > usage to view what is filling up the capacity of your phone. You should import and back up your pictures to your computer following the directions here http://support.apple.com/kb/HT4083 -
HT201299 Apps in Green in 'use cellular data for..' cannot be turned off?
Why does an app in 'use cellular data for..' keeps on going to Green eventhough I already swiped it off? It keeps coming back.
First thing and easiest thing to try is a device reset:
Device Reset (won't affect settings/data/music/apps/etc)
1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally. -
Notifications use cellular data if it's turned off?
hello, i've had my iphone 4 a little over a month and i'm loving it!
i keep my cellular data turned off because i almost always am wi-fi connected. if i'm not, and i need to access the internet, i just turn on cellular data and then back off when i'm done.
i run the google app for mail/calendar since my email is gmail and i use facebook. i have them both set to notify me of alerts. my question is this....is it correct that i will only receive notifications if i have a wi-fi connection because my cellular data is off? what i don't want to happen is that my cellular data gets automatically turned on to receive those notifications.
thanks in advance for any replies!
p.s....one more issue
is it true that i need cellular data turned on just to receive a picture in a text message? when i was with verizon, i received pics in a text message, it was not a smart phone and i had no data plan. it seems crazy to have to access the internet just to receive a picture in a text message!
thanks again!
edited by kristieTwo for two! Thanks very much. I used the arrangements screen to switch where OS X positioned the external monitor (i.e., I have mine on the left, it is on the right by default) but I didn't try to move the menu bar. Works great!
Thanks,
Mike -
Some apps "use cellular data" will not remain turned off
some apps "use cellular data" will not remain turned off
No matter how often I go to settings>cellular and turn off the apps, as soon as I close that screen they automatically turn back on.
I prefer not to delete the apps and reload them as I will loose the data in them when they are removed.
Thanks for the help.First thing and easiest thing to try is a device reset:
Device Reset (won't affect settings/data/music/apps/etc)
1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally.
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