Use iTunes to restore...but can't!

I have a 2GB Nano. The display says "Use iTunes to restore" then underneath it has text in other languages. I plug the ipod in and itunes doesn't recognize it...nor does it show up in "My Computer". When I plug the ipod in, the display say "ok to disconnect" with a check mark. I've tried turning it off/on, toggling the hold button, etc. Help! My 8 year old son is not happy!

this is not the page you are to be on for the 2G ipod nano.

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"Connect to Computer. Use iTunes to Restore" but can't 'see' it in iTunes

I got the error message on my iPod -- "Connect to Computer. Use iTunes to Restore iPod." Problem is, when I try to connect to my computer, it asks if I want to restore it with iTunes, I say yes, but iTunes doesn't 'see' the iPod, so I can't restore.
The iPod just sits with "Do not disconnect" on it and the battery icon moving. I'm dead in the water.
Any ideas?
Message was edited by: dragals

You might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651
If that works, then you should be able to attempt a restore.
Patrick

It says use itunes to restore but

Hi I have an 6 month old 3rd gen ipod nano, it froze up so I tried a hardware reset using the hold menu and center. Now it comes on and says use itunes to restore but itunes doesnt recognize the ipod when I plug it in to my comp so I can't restore any suggestions?

The most evident situation of all is Apple's silence concerning this matter.
The "rumor" is (and it is just a rumor) that there is a software problem involving the latest I Tunes upgrade. It has happened before. My nano did not develope a problem until I downloaded the latest version of I-Tunes.
A lot of people are screaming for assistance and not much is being given. Apple should make the previous version of I Tunes available, so we can download a working product. If I Tunes is not the problem, I offer my apologies. These problems surfacing all of a sudden don't seem to be a coincidence.
Apple should provide a fix and offer free tech support to help people get their
I Pod's back in working order.
Just my opinion.
I am getting ready to go online with a new computer. I guess that will be another problem I will need to address......the migration of I Tunes to a new computer.
Fun times ahead......I am nothing more than a novice......but the "experience is good"
Joe

My ipod nano 7th generation is telling me to use itunes to restore but i dont have itunes is there any other solution

my ipod says use itunes to restore but i have not got itune

No. You need iTunes on a computer to restore it. If you don't have iTunes you can download it from here:
http://www.apple.com/itunes/download/
If you don't have a computer, can you can try to borrow one with iTunes installed.

HT1212 iPhone diabled, tried to use iTunes to restore, but iTunes gives error message (0XE8000084). Now what to try to reset iPhone?

iphone disabled, tried to use iTunes to restore, but iTunes gives error message (0XE8000084). How to restore iPhone?

Try here = http://support.apple.com/kb/TS3221

IPod says to use iTunes to restore but keeps going into disk mode.

So whenever I reset my iPod, a screen pops up that says to use iTunes to restore it but when I plug the iPod into the computer, it goes into disk mode and iTunes doesn't read it.

Already tried another USB port, still nothing.
I don't have another PC to check, I only have one which is the one not working with my iPod.
It appears under my Computer, just not under iTunes. Plus, the iPod classic troubleshooting assistant doesn't work because I can't restore since it can't come up onto my iTunes! Even my iPod says "Use iTunes to Restore" once in a while, but I plug it in & I'm not able to restore it since it won't come up under iTunes.
Please help

HELP! "Use ITunes to Restore" but need to backup :(

Okay so I have an 80 gb IPod classic. Not sure what generation it is, but I've had it for about 6 years. It has all my music on it, some that I cannot get back unfortunately. I cannot remember the last time (if ever) that I voluntarily backed up the IPod. Now out of nowhere after it being fine, I am getting the message "Use Itunes to Restore" over & over again. I know doing this will wipe away all of my songs, and I don't want that because I can't get a lot of them back. (The first 3 years of having my ipod I used a desktop that has since crashed)
My question is, does anybody know if there is a way for me to back up my iPod, and then do the restore? I've tried a hard reset and everything, but it just brings me back to the message about restoring. Please help in any way you can!

Okay so I have an 80 gb IPod classic. Not sure what generation it is, but I've had it for about 6 years. It has all my music on it, some that I cannot get back unfortunately. I cannot remember the last time (if ever) that I voluntarily backed up the IPod. Now out of nowhere after it being fine, I am getting the message "Use Itunes to Restore" over & over again. I know doing this will wipe away all of my songs, and I don't want that because I can't get a lot of them back. (The first 3 years of having my ipod I used a desktop that has since crashed)
My question is, does anybody know if there is a way for me to back up my iPod, and then do the restore? I've tried a hard reset and everything, but it just brings me back to the message about restoring. Please help in any way you can!

My iPod Classic says to Use iTunes to Restore but whenever I plug in my iPod into my computer, iTunes doesn't detect it and while it's plugged in and not connecting, it just says "Do not Disconnect" with a 'no' sign blinking. PLEASE HELP!!

I've already tried putting it into Disk Mode but nothing happens. Tried restarting computer and a new USB cord but still not working!
PLEASE HELP!

Already tried another USB port, still nothing.
I don't have another PC to check, I only have one which is the one not working with my iPod.
It appears under my Computer, just not under iTunes. Plus, the iPod classic troubleshooting assistant doesn't work because I can't restore since it can't come up onto my iTunes! Even my iPod says "Use iTunes to Restore" once in a while, but I plug it in & I'm not able to restore it since it won't come up under iTunes.
Please help

TS1441 My iPhone displays: Use iTunes to restore, but once in iTunes does not let me NOT to restore it

Hello - I connected my iPhone earlier since a pop-up message showed up saying that I needed to back up my information in iCloud, once I connected it to my iTunes, it was taking more than 2 hours to complete, I decided to disconnected in the middle of the process, and I was not able to use it anymore, and it only displays: Use iTunes to restore. I connected it again, but it does not do anything. Another message comes up in the iTunes screen saying that in order to use the iPhone in iTunes it needs to be restored. That is not my intention, but it does not let me do anything else. Does anybody know what to do please?
Thank you a million!

Hello there, ksknoxie.
The following iPod classic Troubleshooting Assistant offers a great guide to follow for troubleshooting:
Apple - Support - iPod - iPod classic Troubleshooting Assistant
https://www.apple.com/support/ipod/five_rs/classic/
Although following each step in order is recommended, many who have reported your symptoms have seen the Restore step resolve their issue.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT201263 IPhone 4S unlocked set , from iOS 6.1.2 upgrade to IOS 6.1.3 unable to update and now is in recevery mode, tried using ITunes to restore but end error ( error -1)

I had one iPhone 4S buy from Singapore, have been using this phone about a year,
Things happen when update from iOS 6.1.2 to iOS 6.1.3 (non-jail break phone).
After update, when on 3G, phone become no service or searching. Had change new SIM card carrier vision 14.1.
Things never change, so I did another restore using iTunes , things get worst, phone stuck in recovery mode and ending error (error-1)
Had tried few time and same error.
Note ITunes latest vision

I had the same issue until yesterday. been struggling with it for the last 2 days. I bought the unlocked 4s from the store a week ago and now I cannot upgrade from 6.1 to the higher version.
Although, after searching a lot on the net, I was able to find a software that'll get you out of the recovery mode. Hope this helps. Install the software and click on the 'Recovery Mode Loop Fixer' (2nd tab) and click 'Set Auto Boot True'
The software looks shady but worked.
Link:
Ireb download link- WINDOWS
NEW LINKS- ( http://hotfile.com/dl/179514703/4b201... ) (http://www.mediafire.com/?c4jqux6alnj... )
IREB FOR MAC
http://mediafire.com/?mymjzjaymyj

My ipod classic is in disk mode and i dont know how to put it in its original state becuase it says use itunes to restore but i plug it in to the usb but itunes dont display my ipod.

i dont know what to do

did you try to do a soft reset?
Press MENU and the SELECT buttons simultaneously for over 10 sec.
It should reset itself.
Then, if youc onnect it to your computer, does iTUnes recognize it?

Use iTunes to restore? iPod in recovery?

I just bought a nano today, my first ipod, and I don't know what's wrong with it.
On the display it says "use itunes to restore", but when I restore it using itunes, itunes says it has detected an ipod in recovery mode and the says I have to restore it before I can use itunes.
I've tried all the troubleshooting suggestions, although I'm not sure I did them properly.
Can anybody help?

Try here.
http://docs.info.apple.com/article.html?artnum=304503
If you are stuck in the recovery loop, try this.
Click on control panel/admin tools/computer management/disk management/right click on the iPod to re-assign the drive letter.
Choose something lower down the alphabet, say 'M' or something similar.
The iPod can be confused by any other storage devices assigned a similar drive letter even though they may not connected at the same time.

Updated iPod to 1.2 , now it tells 'use itunes to restore'. How ?

Hello, sorry my english.
I have just updated my iPod nano from firmware 1.1.1 to 1.2 using latest iPod Updater 2006-06-28. It went ok.
Then i entered iTunes 6.0.5 and made an eject.
The iPod showed "OK to disconnect". I disconnected.
But now when I turn it on, it shows this message:
"Use iTunes to restore"
How can I do that? When I open iTunes it behaves like there is nothing wrong with my iPod, it lets me add and remove music with no stress. Also I can't find any option on iTunes to 'restore' my iPod. I know how to do that using the iPod Updater (restoring to factory settings) but I can find any 'restore' option on iTunes like my iPod warns.
Can anyone help me? Thank you.

I am having the same exact problem!! like first my ipod nano wouldnt be recognized then finally my itunes said updating ipod dont disconnect..after updating 477 songs it said ok to disconnect so i did nd den it got stuck in this screen that said use itunes to restore nd also it said dat in two otha languages..but im new at this and i have had like every problem there is to have but still can you explain to me wad to do. thanks loves. nicc<33*

Ipod nano 4gb use itunes to restore востанавливаю все равно все тоже

ipod nano 4gb use itunes to restore востанавливаю все равно все тоже

restored my ipod and now it works but why does this happen? Is this a hardware problem, if it is, should i return my ipod. Or is this just a software problem that will be fixed in future updates?
I'm not sure why exactly an iPod will say "Use iTunes to restore", but probably just because of a regular internal software problem.
If you're iPod isn't displaying "Use iTunes to restore" anymore, and if it's acting fine, this was simply a isolated incident, which may occur now and then to a few iPods, if they're OS (operating system) gets messed up.
It's similar to if your iPod once apon a time your iPod froze up, then displayed this symbol (it means you need to restore your iPod):
You restored the iPod, and have never gotten that icon or any problems ever since.
Will the need to restore your iPod recurr? It would only be by chance, and not relating to that isolated incident; this is, if you're iPod isn't displaying any failure messages soon after, which indicates a recurring true hard drive problem, not just a temporary one.
If your iPod begins to display "Use iTunes to restore" or other failureful (that's my term for a symbol or behavior that indicates a failure) icons/messages soon after this, you can suspect that your iPod has a true problem with its hard drive/flash drive that a restore didn't fix.
In this case, you would probably send your iPod in to Apple to get it repaired or replaced.
I hope that explanation answers your question.
-Kylene

"Connect to your computer, use iTunes to restore" loop! Please help!!

Everytime I try to turn on my iPod, it gives me the "Connect to your computer, use iTunes to restore" message so I use iTunes to restore but once it's "done" restoring, it tells me the iPod is still in Recovery Mode and needs to be restored. Someone told me to change the file to a Fat32 file but it's already a Fat32. Someone else suggested to change the drive letter but , unless I'm not doing it right, that's not working either. Any other suggestions?? Thanks!

Yes, it does need to recognize the iPod in order for you to do something like this.
Have you first tried working through these troubleshooting steps to get your iPod recognized in iTunes?
The Five R's
-Kylene

HT1363 My old iPod Nano says to use iTunes to restore and I've followed all suggested help steps, but I can't get it into disk mode nor can I get it to show in my computer or in iTunes.

My old iPod Nano says to use iTunes to restore and I've followed all suggested help steps, but I can't get it into disk mode nor can I get it to show in my computer or in iTunes. I have the latest version of iTunes. Windows has all the most recent updates too. I can reset the iPod, but the message to Use iTunes to restore comes back and I am stuck.

Already tried another USB port, still nothing.
I don't have another PC to check, I only have one which is the one not working with my iPod.
It appears under my Computer, just not under iTunes. Plus, the iPod classic troubleshooting assistant doesn't work because I can't restore since it can't come up onto my iTunes! Even my iPod says "Use iTunes to Restore" once in a while, but I plug it in & I'm not able to restore it since it won't come up under iTunes.
Please help

Use iTunes to restore...but can't!

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