"Use iTunes to Restore" Message
Hi, I've had my iPod for a few years now, and never had a problem with it until just the other day where i got the "Use iTunes to restore" message.
The problem is that in the few years I've had it, i used a few computers to get the songs that were in my iPod, and the current computer i have would probablyt have like 100 out of the 300-400 songs i had on it. Is there any way possible to restore the iPod without deleting the contents within it, or any other possible way of restoring my ipod, but still having my whole library?
THank you.
There is no way to restore an iPod without deleting it's contents. Your best bet would be to try and transfer the contents of your iPod to your computer before attempting a restore.
Check out this post for some methods of how to do that.
http://discussions.apple.com/message.jspa?messageID=9850858#9850858
For this to work, the iPod needs to be recognized by your computer when connected and it's best to close iTunes before proceeding.
Similar Messages
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My 4th Gen iPod Nano isn't displaying a "Use iTunes to restore" message, but iTunes is displaying a restore message when I connect it. I have original music that I can't back up on my iPod. Is there any way that I can fix the iPod without restoring it?
It's not designed to work like this. When you sync, the iPod stores some information that basically says 'this iPod belongs to computer xyz'. Apple did this to prevent copyright issues (syncing someone else's music).
If you really want to do this, you'll have to at least tie both iTunes installations to the same account. Maybe have them sync with each other. -
"Use itunes to restore" message on iPod
I just got a new 160GB Classic. It appeared to be working fine for the first few days then all of a sudden a video I was watching started sticking.
I tried a reset the got a message ""use itunes to restore".
I opened itunes and connected the iPod and all I got was an X with a circle round it and details of the apple support website.
iPod is not recognised so I can't restore it.
Can anyone help. I'm lost without it!That symbol,
is also known as the Fatal Red X, which mean that your iPod Hardisk is dying, cannot be booted up or dead. There is nothing much we can suggest here except read this Apple support Article or to send your iPod in to Apple Store or any 3rd Party iPod Repair vendor, for a replacement. -
IPod Nano 4th gen - Use iTunes to Restore
My cousin went to India for a couple of months so he gave me his iPod Nano. It was working when i got it, and i listened to his songs. So I downloaded the latest version of iTunes so I could put my songs in it. When I connected it, iTunes told me to restore it so I did. In the process, it showed an error (1437). So I disconnected it and my nano had this white screen and it says "Use iTunes to Restore". Which I tried many times, and the same error happens.
Now it's not even showing my in My Computer (running Windows Vista). I tried resetting the Nano multiple times and it turns into a black screen for about 2 seconds, then it returns to the "Use iTunes to Restore" screen, I do not get the screen with the apple. If I cannot fix this, will I be able to take it to a Apple store? I have the one year warranty. The Problem is, my Cousin only gave me the iPod, no cables or headphones. I am using the charging wire from my iPod video (5th gen), could this be the problem? Will the Apple store fix it for me without the receipt and the original box?Hello, olono.
Thank you for visiting Apple Support Communities.
Here is a resource you may find helpful when troubleshooting this issue.
iPod displays "Use iTunes to restore" message
http://support.apple.com/kb/TS1441
Cheers,
Jason H. -
"Connect to your computer, use iTunes to restore" loop! Please help!!
Everytime I try to turn on my iPod, it gives me the "Connect to your computer, use iTunes to restore" message so I use iTunes to restore but once it's "done" restoring, it tells me the iPod is still in Recovery Mode and needs to be restored. Someone told me to change the file to a Fat32 file but it's already a Fat32. Someone else suggested to change the drive letter but , unless I'm not doing it right, that's not working either. Any other suggestions?? Thanks!
Yes, it does need to recognize the iPod in order for you to do something like this.
Have you first tried working through these troubleshooting steps to get your iPod recognized in iTunes?
The Five R's
-Kylene -
My iPod dispalys this message:
"Connect to a computer. Use iTunes to restore." When I connect to a computer, iTunes doesn't recognise it. The iPod 5th Gen does not work at all. How do I fix my iPod without losing any data?
I have seen the Apple webpage suggesting the "five R's" (including restore). Before doing anything, I want to be sure that restoring or any other action is not going to delete or risk my data.
I would be very grateful if anyone can suggest a fix for this problem, in a way that will not risk my data.
Thanks in advance!Did you try a hard reset with the iPod still connected to your PC? Have you tried multiple USB ports, preferably high powered USB 2.0 ports?
To do a hard reset, first make sure the hold switch is in the Off position, then press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear.
Have you also worked through each and every single troubleshooting suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock -
IPOD ERROR MESSAGE: Connect to your computer. Use Itunes to restore.
Whenever I turn my ipod on after its been off for a few hours the screen displays "Connect to your computer. Use Itunes to restore" and then goes blank. I turn the ipod back on again and it appears to work normally but the battery is showing close to zero even though it has been freshly charged!
I have restored the ipod several times as it suggests but this does not get rid of the error message. Is my ipod screwed? I'm surprised there are very few posts on this topic too...
I have a 30Gb ipod video running v1.2.1I just found this support document which explains the issue exactly.
http://docs.info.apple.com/article.html?artnum=303915
Looks like a visit to Regent St is needed.
The reason why I am surprised about the lack of posts on this topic is that I can't believe my issue is so unique. Surely out of the millions of ipod users out there this exact same issue would have been reported more frequently. -
Help getting"use itunes to restore" error message
I connected my ipod to my friends computer to copy a program i had on their to his computer and i then i take my ipod out and get the "connect to your computer use itunes to restore: error message. I know i can just restore it im not going to do that becasue it would be the third time doing so. I get a error with the ipod software but when the ipod updater program comes on the only option is restoring. So i am wondering is there a way to reupdate the software? if not is there any other solutions not involving reformatting the whole ipod.
Thanks in advancehey kurtis,
seems like you and i were having the exact same problem. i took mine to an apple service centre today. the guy said if he can restore it in store it'll cost me $44- for a service fee if not he'll send away for a replacement iPod for free as it is under warranty.
got 10 mins down the road and recieved a SMS from the apple account saying it couldnt be restored and therefore had faulty hardware or the like and so i should be recieving the new one friday.
i recommend if you're still under warrenty (you can check by entering the seriel # on the back of your iPod somewhere on this site) that you follow my lead, even if they fix it in store $44 is better than $450.
cheers!
min -
iphone disabled, tried to use iTunes to restore, but iTunes gives error message (0XE8000084). How to restore iPhone?
Try here = http://support.apple.com/kb/TS3221
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OMG. All people who get the message "use itunes to restore", click here!!!
ok, this may not work for you, but it worked for me!
by the way, i discovered this on my own, no thx to anyone else.:P
ok, when it says that use itunes to restore"uitr, as ill call it", plug it into ur comp.
ok, now, itll say to restor the ipod, blabla, then click restore, and the message that pops up, DONT CLICK OK YET!!!!!
it totally messes it uP!!!
instead, look at ur ipod screen. u should(hopefully), see a screen with the apple, and a little bar at the bottom that is filling up. wait till it fills up, then the screen will flash and whatnot, and then, when something happens, u will click ok. itll revert to factory settings and all, but u just have to sync ur ipod, and the music will go back in.
FOR THOSE OF U WHO R WORRIED ABOUT LOSING UR MUSIC, DONT WORRY, IT WONT BE LOST, U WILL STILL HAVE IT, TRUST ME COMPLETELY.
DO THIS B4 CALLING APPLE, THEY WILL NOT BE ABLE TO HELP U LIKE I AM, TRUST ME....I CALLED THEM:p LOL.
:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D
have a nice day!:)
Windows XPIs this a recurring problem with you're iPod? I have a 2nd Gen. Nano, hardly used, maybe twice and this has happened 3 times to me already. I get it to work and then at some point it happens again. How are you handling it or are you just dealing with the problem?
Dell Windows XP -
My ipod gives me the message " Use Itunes to restore " What do i do?
I gave it to someone for servicing, not only did he not do the job but now it comes back with this message " Use Itunes to restore "
Sorry, what is the iPod Software version as shown in iTunes summary page? (1.1.2 or 2.0.4)
According to this post, earlier version of iPods cant paly Rented Movies
https://discussions.apple.com/message/6555233#6555233
Only SD movies can be played in most iPod, so select the Rented movie in iTunes, GetInfo and see it matches other movies that can play in your iPod.
So using iTunes, converting the Rented Movies to iPod version may work.
There have been reports in these discussion pages that iTunes 10.6 does gives problems with New movies download, if you have the latest iPod Classic software 2.0.4, but downgrading back to 10.5 may help.
Have a nice day! -
My old iPod Nano says to use iTunes to restore and I've followed all suggested help steps, but I can't get it into disk mode nor can I get it to show in my computer or in iTunes. I have the latest version of iTunes. Windows has all the most recent updates too. I can reset the iPod, but the message to Use iTunes to restore comes back and I am stuck.
Already tried another USB port, still nothing.
I don't have another PC to check, I only have one which is the one not working with my iPod.
It appears under my Computer, just not under iTunes. Plus, the iPod classic troubleshooting assistant doesn't work because I can't restore since it can't come up onto my iTunes! Even my iPod says "Use iTunes to Restore" once in a while, but I plug it in & I'm not able to restore it since it won't come up under iTunes.
Please help -
Updated iPod to 1.2 , now it tells 'use itunes to restore'. How ?
Hello, sorry my english.
I have just updated my iPod nano from firmware 1.1.1 to 1.2 using latest iPod Updater 2006-06-28. It went ok.
Then i entered iTunes 6.0.5 and made an eject.
The iPod showed "OK to disconnect". I disconnected.
But now when I turn it on, it shows this message:
"Use iTunes to restore"
How can I do that? When I open iTunes it behaves like there is nothing wrong with my iPod, it lets me add and remove music with no stress. Also I can't find any option on iTunes to 'restore' my iPod. I know how to do that using the iPod Updater (restoring to factory settings) but I can find any 'restore' option on iTunes like my iPod warns.
Can anyone help me? Thank you.I am having the same exact problem!! like first my ipod nano wouldnt be recognized then finally my itunes said updating ipod dont disconnect..after updating 477 songs it said ok to disconnect so i did nd den it got stuck in this screen that said use itunes to restore nd also it said dat in two otha languages..but im new at this and i have had like every problem there is to have but still can you explain to me wad to do. thanks loves. nicc<33*
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Ipod nano 4gb use itunes to restore востанавливаю все равно все тоже
ipod nano 4gb use itunes to restore востанавливаю все равно все тоже
restored my ipod and now it works but why does this happen? Is this a hardware problem, if it is, should i return my ipod. Or is this just a software problem that will be fixed in future updates?
I'm not sure why exactly an iPod will say "Use iTunes to restore", but probably just because of a regular internal software problem.
If you're iPod isn't displaying "Use iTunes to restore" anymore, and if it's acting fine, this was simply a isolated incident, which may occur now and then to a few iPods, if they're OS (operating system) gets messed up.
It's similar to if your iPod once apon a time your iPod froze up, then displayed this symbol (it means you need to restore your iPod):
You restored the iPod, and have never gotten that icon or any problems ever since.
Will the need to restore your iPod recurr? It would only be by chance, and not relating to that isolated incident; this is, if you're iPod isn't displaying any failure messages soon after, which indicates a recurring true hard drive problem, not just a temporary one.
If your iPod begins to display "Use iTunes to restore" or other failureful (that's my term for a symbol or behavior that indicates a failure) icons/messages soon after this, you can suspect that your iPod has a true problem with its hard drive/flash drive that a restore didn't fix.
In this case, you would probably send your iPod in to Apple to get it repaired or replaced.
I hope that explanation answers your question.
-Kylene -
"Connect to your computer. Use Itunes to restore" Help!
Happy Holidays!
I am a first time Ipod user and I now have a 30GB that I am trying to figure out.
I was messing with it last night and it kept flashing "Do Not Disconnect" so I left it overnight to charge. It wasn't recognized in my Itunes at all (but was by my computer) which I figured because I haven't downloaded the latest version. In the morning, my computer had a message saying "Device was disconnected" and now I have a permanent message "Connect to your computer. Use Itunes to restore" and I am having a hard time resetting it.
Sorry if this is a stupid question! I have never used one before! Just trying to figure it all out.welcome to discussions!
Have you tried the five r's? (http://www.apple.com/support/ipod/five_rs/)
Also, to get rid of the Do Not Disconnect you have to eject your iPod. See the articles below for information on how to eject your iPod.
http://docs.info.apple.com/article.html?artnum=61135
http://docs.info.apple.com/article.html?artnum=93492
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