Use of account credit
How do I access my account credit when purchasing iTunes? I just purchased an album, but my credit card was charged.
Thanks.
It normally happens automatically if allowed for a transaction. Click here and ask the iTunes Store staff for assistance.
(126865)
Similar Messages
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I have a credit in my itunes account but when making a purcahse it is asking for my credit card info. I don't want it charged to my credit card, I want to use my account credit. How can I do this?
Hello, Lynne.
Thank you for visiting Apple Support Communities.
Here is a helpful article that explains how iTunes purchases are billed.
iTunes Store: How iTunes Store purchases are billed
http://support.apple.com/kb/HT5582
When using iTunes to purchase content for the first time on a new device, it may require you to verify your payment information as a way to authenticate your device. If this not a new device attempting to access iTunes store and prompting you provide payment information, there could be an outstanding balance. This article will show you how to verify you purchase history and invoices.
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
Also, you can change the payment method as none as long as there isn't an outstanding balance on the account.
iTunes Store: Changing account information
http://support.apple.com/kb/ht1918
Hope this helps,
Jason H. -
No matter what I do I cannot use the $25 credit I have on my account, I can't re-enter my ITunes g.c because it says the code has already been used and the only way that I'm able to pay for anything is by using a credit card. I've deleted the credit card prior to one purchase clearing and even though a msg. pops up and says that I can use my account credit to pay for this purchase, every time I click on pay, nothing happens. It's like the credit is there but not really there, ITunes acknowledges it's existence but won't let me use it. ***!? What do I do?
Are you trying to buy a game or application?
Canadian law has recently changed and you CANNOT use an iTunes gift card for anything but music & video.
If you want apps, it has to be credit card, in Canada. -
how can i use my account without the billing info, as i do not have a credit card. and my shipping and billing info is under US. i'm in singapore. how do i change this?
If you are just visiting Singapore, then leave the account as it is. If you have moved there, then view your account using the iTunes app on a Mac or PC and change the country/region to your current location and address. If you do not have a bank card, you can fund your account using iTunes gift cards if available in Singapore.
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I want to switch stores from Japan to USA. I used to have an iTunes card, and there's 15 YEN left in my account, how can I get rid of that so I can start purchasing in the US store using my new credit card?
I can't seem to find an app that costs my available balance. iTunes said I need to spend it ALL before I can change stores. This means I cannot totally change stores.... Hopeless.
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I have an iTunes account with a $25.00 credit but everytime I go to purchase a song, it goes to my credit card details. How do I use the iTunes credit and not the credit card?
Just to confirm, you are logged into the iTunes Store using the account in which the balance exists, and the balance is showing at the top of the iTunes Store window? And you're not trying to purchase gifts for someone else?
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Is there a way to use my itunes credit to send a gift card to someone else. I have credit on my account and would like to gift some of it but cannot figure out how to use the credit to do so. It appears I can only send a gift by charging to my credit card.
You cannot use gift balance for gifts.
Sorry -
Why can't we use iTunes gift cards with family sharing? After Christmas, we now have lots of account credit we can't use. Very frustrating. There is no option found for using account credit.
I just logged out of my daughter's account and back in, and now it works. Deducted from gift card account balance. So I hope this is resolved.
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please i went back a refund i use my account without a credit card than i purchase a app with 200 dollars and it was purchased and my account does not have a credit card and the money was taken from the credit card
Contact iTunes:
Apple - Support - iTunes - Contact Us -
HT5622 How do i use my account without a credit card?
How do i use my account without a credit card
Redeem an iTunes gift card into the account
Alternately you can create a NEW account using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card -
Help - have an iTunes account on iPad for well over a year. Just bought iPhone 5 and I cannot purchase apps using my account. I am asked to verify my credit card and details but then it rejects them. They are still fine on the iPad. Any ideas?
I tried to contact support but they do not recognise my Thai phone number.
the Thai support site is all in Thai (and I neither read or write it).
All I want is a single email address that works - it must be quite a simple process.
I don't want to create another account with another credit card - life will just get seriously complicated then.
BTW my apple I'd is accepted for downloading free apps!!!First of all, you should always save you photos on computer like any other digital camera.
Backup on iCloud or iTunes only backup your Camera Roll. The other photos should be already on the computer.
Note: Photos are not saved in iTunes, it's only a conduit between your iPhone and your photo managing software on computer.
What computer do you have? -
I have an iPhone, and IPad. I just got a iPod. I want to create a new apple ID for the iPod so I can access face time and messages separately. However can I use the same credit card account?
Just do it. You can use the same credit card for multiple accounts.
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At a different apple account use your store credit
Is there a way to let someone send their bills to my account and use my store credit? Like, if I have £10 on my App Store, they can buy an app and I get the bill until my credit is depleted?
I cannot use a credit card.No. Store credit can't be transferred to another iTunes Store account by any means, unless the iTunes Store staff puts the balance from a completely unspent gift card back onto the card.
(88295) -
Firstly, if this is the wrong category, I apologize.
I used a prepaid credit card on my apple account to purchase an app add on for $2. The credit card only had $2.50 on it, which is why I used it. Now that I spent what was on it, I am not able to download even free apps from the app store. I have tried signing out and back in to try and erase the data, didn't work. I tried to create a new Apple ID and for some reason the option to not have a credit card on your billing info is no longer there like it was when I made my original account. I also tried to go through iTunes on my PC to fix the issue, it didn't work. I don't have another credit card to put on my account as I always use pre-paids as needed. Does anyone know how to get this card off of my billing information so I can download the free apps again?!Hi there Brittney93,
You may find the information in the article below helpful.
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
Changing your payment information using a computer
Open iTunes.
Choose Store > Sign In.
Enter your Apple ID and password and click Sign In.
Choose Store > View Account.
Enter your account password and click View Account.
From the Apple Account Information page, click Edit to the right of Payment Type.
Note: You can find the payment methods that the iTunes Store accepts in the Payment Type section. If you don't want a payment method on your account, select None in the Payment Type section.
Click the Done button after you've updated all of your information.
-Griff W. -
I need to purchase an app using a different credit card than the one on my account how do I do it
I need to purchase an app using a different credit card than the one on my account how do I do it?
Hello Dylanshopes,
It sounds like you would like to use different payment info than what is currently associated with your account. This article will help you change that information named:
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
Thank you for using Apple Support Communities.
Cheers,
Sterling
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