Use of iPhone 5s keypad switching between numbers and alphabets

Hi! I am using iPhone 5s. Whenever I speak on Interactive Voice Reponse (IVR) system , I am having a difficulty
to press alphabets in the Phone Keypad. For e.g. If I have to check flight status, the call centre asks me
to enter flight number which is alpha-numeric, like 6E 286. In the phone keypad the alphabets are
visible just below the number key--like under number "2" , alphabets "A B C" are visible; but I don't know
how to enter alphabets in between the numbers using the number in the keypad.
Can anyone guide me please?
Thanks in advance
J.SRIDHARAN

A= 1 tap on the 2 key
B= 2 taps on the 2 key
C = 3 taps on the 3 key.
However, many IVR systes are smart enough to figure out what you mean even with one tap. It all depends.

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brettfromseabrook wrote:
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