Use Oracle Linux packages to fix GHOST: glibc vulnerability on RHEL4

Dear All,
It is the first time I use the discussion function. Hope someone from Oracle supprot team can help me.
P.S.  I have Oracle support CSI for DB but I don't find whhich category I should submit my question.
Here is the our case.
Our user is still running RHEL 4.8(9) on some servers. For some reason, they don't want to upgrade them at the moment. As you know, GHOST: glibc vulnerability has been announced recently. For RHEL4, they have to purchase ELS subscription to download the packages even though they have the license. Our user doesn't want to pay for that. Meanwhile, we find Oracle Linux provides a package to fix the problem. We told them this finding and they would like to use Oracle Linux patch.
But to better explain the situation to them, we want confirm with Oracle about several points.
1. The patch can be downloaded and used for free but there is no support from Oracle,right?
2. Is it possbile to have the support from Oracle in such case - The OS is RHEL4.8(9) and some patches are provided by Oracle?
My understanding is that there is no supprot. Please help to confirm.
Thanks and regards,
Alpha

Please note that this is a user forum. You may find responses from Oracle here, but not necessarily.
To assume that Oracle would provide support for RHEL, just because you install a OL package, is a pretty wild assumption. I'm not aware that any vendor would provide support for another vendor. Nevertheless, OL and RHEL are 100 % user space and binary compatible, and so are the packages, unless you install anything that requires the Oracle UEK kernel or any other vendor specific product that is not GPL.
If you want to stay with Red Hat you will have to pay for support to Red Hat, or convert your system to Oracle Linux and you can install and download patches and errata for free. See Switching from Red Hat Network to Unbreakable Linux Network (ULN) . OL provides patches and errata for free through Oracle Public YUM. If you need support for Oracle Linux from Oracle technical support, you will also need to buy a subscription to ULN.

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       8       65    1044193 sde1
       8       80    2097152 sdf
       8       81    2096451 sdf1
       8       96    2097152 sdg
       8       97    2096451 sdg1
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    253        1    5210112 dm-1
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