Use snipping tool, try to send as attachments creates error

I am a desktop tech and I have seen other posts re: this issue but nothing has worked - While using snipping tool and use send as attachment to recipient, error in Outlook "messaging interface has returned an unknown error.  If problem persists start
Outlook again".  We run Office 2007 and Vista Enterprise.  Tried Outlook diagnostics, and 'tablet pc optional components' is enabled to no avail.  Any thoughts?

Hi,
Can you save the attachment without sending as attachment first?
Can you send a website as an attechment?
We need to clarify if this is a snipping tool issue or Outlook issue.
At this point, you may try to start Outlook in Windows clean boot mode to check if it helps.
Refer to the steps given in the link below to start computer inclean boot:
http://support.microsoft.com/kb/929135
Note: Ensure to restart the computer to normal mode once troubleshooting is completed.
Regards,
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”

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    Share Charm. With Windows 8.1, anytime you see something on your screen, you can capture it and send it to OneNote by using the Windows Share Charm.
    To do this, in a Windows Store app, use the Share Charm and choose Screenshot from the dropdown menu. When you’re using the desktop, it will always create a screenshot for you. OneNote will show you a preview of the screenshot before you
    send it to OneNote.
    For more information, please refer:
    http://blogs.office.com/2013/11/25/a-big-onenote-update-for-windows-note-taking-devices/
    Regards,
    Steve Fan
    TechNet Community Support

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