Use this link to report your itunes downloading problems to Apple

http://www.apple.com/feedback/itunesapp.html

After spending the better part of the morning on the phone with my ISP Comcast, in Memphis, TN they swear it is not their issue. They had me run several tests to the modem, internet speed and browswer and according to them, it was all fine.
Because the the music store is the only feautue I cannot open
(no problems accessing other websites), they feel it is an Apple issue, with iTunes in particular. I am inclined to agree since I was able to access the music store briefly this morning.
I would encourage everyone to contact Apple by email. If enough people do so, they will have to fix the issue if it is an Apple problem (imagine how much business they lost this weekend from people being across the country being unable to buy music), If it is not an Apple issue, they can certainly exert some pressure on the ISP's regarding the connections.
In general I have not liked the new version of iTunes and noticed slower connections when I downloaded it even when I could get to the music store.
iMac Mac OS X (10.4.8)

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How do I use the time capsule to share itunes music between multiple apple devices? Also, is it possible to control the music on one device using another, and how do you set this up?

How do I use the time capsule to share itunes music between multiple apple devices? Also, is it possible to control the music on one device using another, and how do you set this up?

unless i'm missing something, i think you got mixed up, this is easy google for walk throughs
i'm assuming this is the new 3tb tc AC or 'tower' shape, if so, its wifi will run circles around your at&t device
unplug the at&t box for a minute and plug it back in
factory reset your tc - unplug it, hold down reset and keep holding while you plug it back in - only release reset when amber light flashes in 10-20s
connect the tc to your at&t box via eth in the wan port, wait 1 minute, open airport utility look in 'other wifi devices' to setup the tc
create a new wifi network (give it a different name than your at&t one) and put the tc in bridge mode (it may do this automatically for you, but you should double check) under the 'network' tab
login to your at&t router and disable wifi on it
add new clients to the new wifi network, and point your Macs to the time machine for backups

Error when trying to use this query in report region

Hi ,
I am getting "1 error has occurred
Query cannot be parsed within the Builder. If you believe your query is syntactically correct, check the ''generic columns'' checkbox below the region source to proceed without parsing. ORA-00933: SQL command not properly ended"
while trying to use this query in reports region .
Pls help.
Thanks ,
Madhuri
declare
x varchar2(32000);
begin
x := q'!select (first_name||' '|| last_name)a ,
count(distinct(session_id)),manager_name
from cappap_log,
MIS_CDR_HR_EMPLOYEES_MV
where DECODE(instr(upper(userid),'@ORACLE.COM',1),0,upper(userid)||'@ORACLE.COM',upper(userid)) = upper(email_address)!';
if :P1_ALL = 'N' then
x:= x||q'!and initcap(first_name ||' '|| last_name)=:P1_USERNAME!';
else
x:= x||q'!and initcap(first_name ||' '|| last_name)like '%'|| :P1_USERNAME||'%'!';
end if;
if :P1_APP_NAME = '%' then
x:= x||q'! and flow_id like '%'!';
else
x:= x||'flow_id = :P1_APP_NAME';
end if;
x:= x||q'! group by first_name||' '|| last_name , manager_name!';
return x;
end;

Hi, I am actually stuck here. Can you please let me know which among these is the higher version.
1) Final Release 3.50
Version 3500.3.016
2) Final Release 3.50
Version (Revision 481)
Because it is working fine in the 1st one whereas its throwing that error pop-up in 2nd one(as soon as we select the Change query global definition option) .

Can you fix , the fact that If you leave the firefox update window open for a long period (say 20 minutes in the background), then close all other windowns, then choose to install, it uses this extra time to estimate the download?

Can you fix , the fact that If you leave the firefox UPDATE window open for a long period (say 20 minutes in the background), then close all other windows, then choose to download update, it uses this extra time to estimate the download? (Mine said, 12 Hours to start with, but took under 2 minutes!)
== This happened ==
Not sure how often
== When you install update to 3.6.4 (Possibly for every update?)

The download should happen in the background (before you get an update window). I wonder why that didn't happen for you...\
Did you manually check for updates?

HT5035 How do you transfer your itune cash from one apple account to my new apple account ?

I have two accounts but my main one I forgot my security questions answers so itunes support says I have to make new one but I have itune cash on my main one so how do I get my itune cash to go to my new account ? Help

Suggest you Contact iTunes Support about this issue...
Use this Link > Apple Support iTunes Store Contact

I am unable to download iPhoto version 9.5 and iMovie version10.0, with my apple ID due to remark, this update is for an app downloaded with different Apple ID,Sign in with that Apple ID and try again,but I don't have other ID

I am unable to download iPhoto version 9.5 and iMovie version10.0, with my apple ID due to remark, this update is for an app downloaded with different Apple ID,Sign in with that Apple ID and try again,but I don't have other ID.
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The Early 2011 MacBook Pro shipped with Snow Leopard, so these are not the Mac App Store versions of iLife, they are the boxed software versions.
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Spotlight: How to re-index folders or volumes -
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Since updating to LR5.5 it crashes about every 5-10 images while working in the development module. Computer is PC Windows 7 Home Premium. I have been using this computer for several years with zero problems. Is this related to the updating? What is the f

Since updating to LR5.5 it crashes about every 5-10 images while working in the development module. Computer is PC Windows 7 Home Premium. I have been using this computer for several years with zero problems. Is this related to the updating? What is the fix?

Do you get an error message? If so, what does it say?
Do you get a Blue Screen?
Does something else happen?

HT204370 I watch my iTunes downloaded movies on Apple TV but the subtitles is driving me crazy - how do I turn it off PLEASE?

I watch my iTunes downloaded movies on Apple TV and these subtitles are killing me - how do I turn it off PLEASE?

Id the subtitles aren't set to always show then you should be able to turn them off : http://support.apple.com/kb/HT5562

Use this link to send iTunes Store tech support email

I finally found the page to email Apple for tech support re: iTunes Store not connecting this weekend:
http://www.apple.com/support/itunes/store/connect/
(the web form to send for tech support for iTunes store connection problems is at bottom of page)
Everyone with the iTunes Store not loading using 7.0.1, please take the time to email Apple and request help.
I just did...
thanks
Powerbook G4 17 Mac OS X (10.4.8) itunes 7.0.1

After spending the better part of the morning on the phone with my ISP Comcast, in Memphis, TN they swear it is not their issue. They had me run several tests to the modem, internet speed and browswer and according to them, it was all fine.
Because the the music store is the only feautue I cannot open
(no problems accessing other websites), they feel it is an Apple issue, with iTunes in particular. I am inclined to agree since I was able to access the music store briefly this morning.
I would encourage everyone to contact Apple by email. If enough people do so, they will have to fix the issue if it is an Apple problem (imagine how much business they lost this weekend from people being across the country being unable to buy music), If it is not an Apple issue, they can certainly exert some pressure on the ISP's regarding the connections.
In general I have not liked the new version of iTunes and noticed slower connections when I downloaded it even when I could get to the music store.
iMac Mac OS X (10.4.8)

Using Multiple External HDs for your iTunes content with one Library

Hello everyone so I have used this little trick a lot in the last few months and I thought I would share it.
I am using two 250 GB external HDs for all my iTunes files. Plus the Music on my internal HD
In order to have iTunes manage my content and store it in separate locations i.e. some on the internal HD in my MacBook and some on the external HDs at home. I had to convince iTunes that it really was all in one spot. How do you do this you ask well it is simple. Symbolic Links.
Linux has a great feature that allows you to link any two directories. Since Linux is the core of OS X a simple drag and drop of files and one Terminal command and you are on your way to separate locations for all your files and iTunes thinking it is all in the "iTunes Music" folder.
The command is as follows
ls -s "the directory where the files are" ./
this command must be run in terminal from the original location of the files after you have moved them to the trash. DO NOT EMPTY THE TRASH until you have verified that the link works or your files are safe on the external.
Below is the system that I use.
The original location of my TV Shows is my external HD labeled "iTunes Media"
The New location for my TV Shows is my second external HD labeled "iTunes TV Shows"
1. Drag and Drop the folders to the new location.
2. Move the files from the original location to the Trash.
In the Terminal window
3. cd /Volumes/iTunes\ Media/TV\ Shows/ (this is the original location for my TV Show directories)
4. ln -s /Volumes/iTunes\ TV\ Shows/"name of the show" ./
5. in iTunes I play one of the files just to make sure the link worked. It is really just a test on the first one I do not do this often but you should test a few just to make sure.
If someone needs help please email me. [email protected]
If this in not clear enough let me know and I will try and explain it better.

No answer needed Just information for the masses.

Link cant find your ITunes or Media Library? Solution Here!

If you are having issues with LINK locating or accessing your iTunes or Windows Media Player library check to see if you have Garmin Express (software) installed. If you do have Garmin Express, used to update various garmin devices like gps etc, then un-install the Garmin Express software, reboot your machine and check LINK again.
In my case it worked perfectly. BBerry is now aware of the conflict and say that both Garmin and MS are working on a fix.
Enjoy.

WOW! I've been trying to figure this out for 3 months! I uninstalled Garmin, and poof, there's my library! I can't believe the solution was this simple, or that it took this long for someone to find it! Thanks for posting integraworks!

HT1364 Can I use this procedure to consolidate my iTunes media folder along with my wife's, both in a new, common location?

Previously we have both kept our music folders independent. I now want to use the procedure described in HT1364 to move both of our music folders into a single, common location. The idea is to use the same media folder but still keep each of our iTunes users separate so that each can maintain its own playlists, etc.
We share the same home PC but each of us has its own user and as such, each of us have a separate iTunes. This way we can each keep sync'ing music to each of our separate iDevices but share the same source music folders.
FWIW, we both use the same appleID for purchases, but each of us have individual AppleIDs for iCloud syncing. We mostly have differents songs, but I estimate that we have about 10% duplicate songs/albums, both form iTunes purchases and uploads from CD's.
The procedure above describes how to change the location of your music files. Using this procedure I will move my media files to the new, common location. I wil then switch to my wife's iTunes user and will repeat the process. While doing my wifes procedure I'm wondering what will happen when it detects the duplicates... will it just ignore them? ask me if I want to replace the song file, or just crash and mess up either or both of our libraries?
I assume that this is the proper way to set up a family Apple ecosystem. This way when a new member of the family begins collecting music he/she can join the "family music library" and sync only the songs she wants and so on.
I will welcome your comments and implications of doing procedure above. And also, your comments on the proper way to configure a family ecosystem, if this is not the proper way to do it.
Merry Christmas to all of you.

Previously we have both kept our music folders independent. I now want to use the procedure described in HT1364 to move both of our music folders into a single, common location. The idea is to use the same media folder but still keep each of our iTunes users separate so that each can maintain its own playlists, etc.
We share the same home PC but each of us has its own user and as such, each of us have a separate iTunes. This way we can each keep sync'ing music to each of our separate iDevices but share the same source music folders.
FWIW, we both use the same appleID for purchases, but each of us have individual AppleIDs for iCloud syncing. We mostly have differents songs, but I estimate that we have about 10% duplicate songs/albums, both form iTunes purchases and uploads from CD's.
The procedure above describes how to change the location of your music files. Using this procedure I will move my media files to the new, common location. I wil then switch to my wife's iTunes user and will repeat the process. While doing my wifes procedure I'm wondering what will happen when it detects the duplicates... will it just ignore them? ask me if I want to replace the song file, or just crash and mess up either or both of our libraries?
I assume that this is the proper way to set up a family Apple ecosystem. This way when a new member of the family begins collecting music he/she can join the "family music library" and sync only the songs she wants and so on.
I will welcome your comments and implications of doing procedure above. And also, your comments on the proper way to configure a family ecosystem, if this is not the proper way to do it.
Merry Christmas to all of you.

HT1725 iTunes download problems..

I have recently downloaded an album from iTunes and 3 or 4 of the tracks are incomplete. Can anyone let me know how I rectify this plesase?

Other people have been having similar problems with songs over a number of days, I assume that there has been a problem with Apple's servers.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link.

Can you report your iPod lost/stolen to Apple?

I believe someone has stolen my iPod Touch (5th gen.). I have it regestered with Apple...What can I do to find it/get it back? Is there a number I can call? Also, I've read that you can locate it somehow through iCloud. How is that done? All help is appreciated

No. Apple does not look for lost or stolen devices. Call your local police.
What To Do If Your iDevice Is Lost Or Stolen
If you activated Find My Phone before it was lost or stolen, you can track it only if Wi-Fi is enabled on the device. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
1. Reporting a lost or stolen Apple product
2. Find my lost iPod Touch
3. AT&T. Sprint, and Verizon can block stolen phones/tablets
4. What-To-Do-When-Iphone-Is-Stolen
5. What to do if your iOS device is lost or stolen
6. 6 Ways to Track and Recover Your Lost/Stolen iPhone
7. Find My iPhone
8. Report Stolen iPad | Stolen Lost Found Online
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
1. Find My iPhone
2. Setup your iDevice on iCloud
3. OS X Lion/Mountain Lion- About Find My Mac
4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices)

ITunes download error "Service "Apple Mobile Device Service"

How do I get past the iTunes download error message: "Service "Apple Mobile Device Service" failed to start. Verify that you have sufficient privilege to start system services." ?
I have tried ignoring, trying again, and canceling and reloading. I most recently downloaded the exe file, then from the download file right clicked to "run as Administrator" use an HP Pavillion g7 Notebook PC with 64-bit operating system and Windows 7. How can I get past this message?

For general advice see Troubleshooting issues with iTunes for Windows updates.
The section Install missing components may allow you to install Apple Mobile Device Support without removing other components.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

Use this link to report your itunes downloading problems to Apple

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