Used a different adobe sign in for Trial and bought with different adobe email address.  we received and email but we can't   get the serial number. how do we get it?

how do we retrieve serial number bought on a different email address than the adobe email that was used for the trial version?

Hello Karen,
in this case you should search for Adobe's staff members by writing a personal message. They can often help better than we, we the users like you. Please have a look in the forum to persons with this icon under their avatar:
Hans-Günter
P.S.
Very often Preran works as the "good spirit".

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  • Where can I find the serial number for installation

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    Date: Tue, 11 Dec 2012 05:33:37 -0700
    From: [email protected]
    To: [email protected]
    Subject: Where can I find the serial number for installation
        Re: Where can I find the serial number for installation
        created by Rave in Downloading, Installing, Setting Up - View the full discussion
    Hi memorse414414, Your Adobe ID will suffice for activation. For subscription, the installer would validate from the server using your Adobe ID.
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         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4911902#4911902
         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4911902#4911902. In the Actions box on the right, click the Stop Email Notifications link.
         Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Community
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    in Downloading, Installing, Setting Up • Reply • Like
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    I lost my seriel number for PS Elements 11 following computer crash. Os is W7
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