Used black ink cartridge in use

I own a HP Laserjet M2727 MFP series 5.2 . A message appears " Used black ink cartridge in use". I have ink in the cartridge because i can print from the flat bed no problem. What does this message mean and how can i fix it? Thx.

@ Gordon-B - Thanks for the response. If one has done the cleanings and the other steps listed in the above links n the last post, one would want to replace the cartridge in the printer as it might be faulty. If after one has done that; they find that the print quality is still not producing the desired results, one would be looking at product replacement.
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How to get my C309a printer to only use black ink cartridge?.

I have changed my ink cartridges 3 times. ALL of them. I haven't had the printer for that long. I only print TEXT so only BLACK INK. And not that much of it either. SO why does all of the cartridges get used up? I cannot find anything where you can adjust or fix this problem. HELP as I don't have the money to keep buying all this ink.

PTGillan wrote:
[snip] Decent thing to do would be to allow printer to do what they have done from time immemorial - print faded docs to give us time to get cartridges and avoid total failure. Not a good or decent system. Not a good way to treat customers.
The Photosmart c309a does allow printing in black if a color ink is depleted - I have one here. What is your printer model?
HP and other printer manufacturers have different printer technologies for different needs.
Some have printheads built into the ink cartridges. These printers can typically print with one or more of the colors completely empty, or even with color or black (but not both) cartridges removed. The Deskjet 6980 series is an example.
Other printers have separate ink supplies and replaceable printheads. An example would be the Officejet 6500 printers. The printhead in these printers can be replaced if they are damaged by running the printhead with colors out. Some of these printers will allow printing with a color out, other will not. If the printer is run without ink in one or more colors the printer may be damaged, but the user may be able to recover without having to send the printer for service.
Other printers have permanent printheads. To run these without some ink in all the colors would risk causing damage to the printhead due to clogs, air ingested in the printheadvor burned out printhead firing resistors. The Photosmart 3310 series is an example of this type of printer. For printers with fixed printheads this could require service to get the printer to print properly again when the ink is finally replaced.
The document here has information on how ink is used.
Bob Headrick, HP Expert
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SOLUTION: for printer wont print using black ink cartridge. ETC.

Black ink wont print in low resolution, you can't use high resolution if you selected plain paper. Choose "hp premium paper", even if you use cheap paper. Default Quality for this is "Best" but "Best" ONLY works IF you select a quality paper, such as "hp premium paper".
It's a software fault, there should be no option for plain paper for black only printing.
Hope this helps a few!
Andy

If HP Premium photo paper is selected the printer will print black using the color cartridges since pigmented black ink is not compatible with photo paper. The printer will print much more slowly in photo mode and will put more ink than is intended on the page.
If black is not printing when you print a nozzle pattern from the printer then likely there is an issue with the printhead or the ink delivery system between the ink supplies and the printhead.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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Using black ink cartrige only when receiving faxes

I have an HP 6600 Deskjet printer in my office. it is used primarily as fax machine. I go through quite a few color cartridges. Have found this puzzling since faxes are black and white. Was told by rep a Office Depot that is was because all color cartridges are being used to make the black ink for faxes.
Is there any way to set fax option to use black ink cartridge only? Thank you.

Hello!
Welcome to the forums @carperwm
I understand you are looking to see if you can use black ink only when printing out faxes, with your Officejet 6600.
Unfortunately you cannot, as the ink system will continue to work all together to print out the faxes.
However, you can choose to print in black ink only from your computer, check out these guides for help on changing the settings:
Changing Print Settings in Mac OS X
Changing Print Settings in Windows 7
I hope the information helps, have a great day
R a i n b o w 7000I work on behalf of HP
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Can I use the black ink cartridge only, & quit replacing the color cartridge when it's empty?

I have an HP Officejet 6210 all in one printer that takes color ink (#95) and black ink (#94). I only want to print in black and white. The color cartridges are more expensive and since I don't want to use them, I don't want to replace it. Can I have the printer bypass the color cartridge (and the notifications that come with an emply cartridge) so it will allow me to use the black cartridge (#94) only and let the #95 sit there empty? (ie it tries to print from there and I get the blank sheets...want to default it to the black ink cartridge 100% of time.) I waste too much money on ink and wish to use the cheaper cartridge (#94) always.

Can't agree more. HP's strategy of getting more sells of its cartrige is notorious. It really drives consumers away. I am ditching my HP printer and getting a Brother instead.

How can I print using only the black ink cartridge?

I have a officejet 4620 that I need to know how to set up to have the option of using the black ink cartridge only. I rarely ever use color ink and I dont want $30 worth of color ink to dwindle away while printing pages that do not need any sort of quality printing. How can I change this setting? I have a Mac and there are hardly any options when trying to print anything.
Thanks!

Hello @downeyke , and welcome to the HP Forums!
I understand you are looking into black ink options. I would love to try and help you, but I do need a little information first. I am linking an HP Support document below that will show you how to find which version of the Mac operating system you are using. With this information we can provide you with accurate information.
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Please let me know what you find. Thanks for posting on the HP Forums!
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Jamieson
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C5380 - I want to print using ONLY black ink cartridge. Is this possible?

Hi Folks,
I now understand that this model, HP C5380 and I'm guessing many others too, are programed to use an amount of colour ink even when selected to print in Black.
My question is: Can I somehow program the printer to 'only print using the black ink cartridge' and not use the colour cartridges at all?
I have heard that this is possible with some models but need the specifics.
I am even willing to permanently disable the colour function if needed. The replacement ink catridges are so very expensive, if I'm unable to do this then I'll be looking for another printer and it won't be HP. Thi is unfortunate because I think they make a good quality product - however they need to be on notice that their customers 'good will' and return business will not be forthcoming when they (and other compaines) continue to use money making strategies like this.
Many Thanks in advance for your time, B

Hi berni7 ,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
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Jamieson
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Can I print on a Canon MP480 using only a black ink cartridge?

Hi BKJen, Both ink cartridges are required to be installed in the printer in order to print, even if one of the ink cartridges are low or out of ink. If you are receiving a low/out of ink warning and need to continue printing, you can disable the ink level detection function of the printer by pressing and holding down the Stop/Reset or Resume/Cancel button on the printer for at least 5 seconds, then releasing it. Once the low/out of ink cartridge is replaced with a Canon genuine ink cartridge, the ink level detection function of the printer will be re-enabled. You can also set the printer to print using only the black ink cartridge from within the printer driver on your computer. If you would like instruction for doing this, please reply with what operating system is on your computer (version of Windows or Mac OS X), and we'll be happy to assist you.

Hello @downeyke , and welcome to the HP Forums!
I understand you are looking into black ink options. I would love to try and help you, but I do need a little information first. I am linking an HP Support document below that will show you how to find which version of the Mac operating system you are using. With this information we can provide you with accurate information.
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Please let me know what you find. Thanks for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

HP 7520 -- how to print using large black ink cartridge?

Hi, I've got the HP 7520 with the two black ink cartridges, one small and one large. However, as best I can tell, it's only using the black ink from the small cartridge, even when I print only in black and white (or "high quality grayscale"). Since 95% of the printing I need to do is just black and white (text, mostly) this is kindof annoying -- is there a way to force/encourage it to use the black in the bigger cartridge.
The reasons I believe it's not using the big ink cartridge is
1) I've had to replace the small one half a dozen times in a pretty short time; the big one I haven't not at all, and it still shows up as full when I check ink levels2) when printing in B/W starts to get streaky, I run the "Print qualty diagnostic" page, and the "Black" section shows up as streaky but the "Photo" section (which appears to correspond to the larger blank ink cartridge) looks fine.
Also, when I photocopy in B/W it appears to work fine even when printing in B/W is not, so presumbly that's because it's using the big ink cartridge then.
Thanks in advance for the help/advice.
-Mike

The large cartridge is black, the smaller cartridge is the photo cartridge. There are a few things to check:
Make sure the proper media type is selected in the driver. If you are mostly printing on plain paper make sure to select Plain Paper in the driver rather than Automatic. It is possible for Automatic to misidentify the paper and think it is using photo paper. When printing to photo paper the black cartrdige will not be used, only the photo and color cartridges.
In the driver settings for "Print in grayscale" select "Black ink only".
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Using HP ink cartridges that have been refilled

I am having my 564xl ink cartridges refilled at costco .When I install the refilled Cartridges the ink level is very low. How do I solve this problem
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Maxie,
If that is the case, then
Do these folks mean that perhaps it is meant as a deterrent - as a means to dissuade you from using refilled cartridges in the first place? Personal Opinion:   Printer software is not likely to be vindictive.
The results may be completely benign - the printer and/or the software may not be able to read the contents correctly from the "foreign" cartridges.
I have never been in a position where I had to use refilled cartridges.
I use the 564XL cartridges in my PhotoSmart 7520 - the HP cartridges show completely full when installed. The software driving the check does say "Estimated Ink Levels".
Page Yield Estimates can be found at the SureSupply Order page for your printer: HP SureSupply
Product description                                                        Page yield*         Price**                 Quantity
HP 564 Black Ink Cartridge   (CB316WN)                 250         $12.99
HP 564XL Black Ink Cartridge   (CN684WN)            550         $23.99
HP 564 Cyan Ink Cartridge            (CB318WN)         300         $10.99
HP 564XL Cyan Ink Cartridge   (CB323WN)             750         $19.99
Magenta Cartridge
HP 564 Magenta Ink Cartridge   (CB319WN)         300         $10.99
HP 564XL Magenta Ink Cartridge   (CB324WN)     750         $19.99
Yellow Cartridge
HP 564 Yellow Ink Cartridge   (CB320WN)               300         $10.99
HP 564XL Yellow Ink Cartridge   (CB325WN)          750         $19.99
Photo Cartridge
HP 564 Photo Ink Cartridge   (CB317WN)                130         $10.99
HP 564XL Photo Ink Cartridge   (CB322WN)           290         $19.99
*Approximate only; varies depending on the types of documents printed and other factors.
Try / Consider
You might get a better idea of whether the ink is actually "low" to start if you check the number of pages printed -- compare the number when you start a new (set of) cartridge(s) to the number of sheets printed when you have to replace the cartridge(s). Check the total against the number of sheets that should be printed for the size of the cartridge.
You might check with Costco for the estimaterd number of sheets you might expect per refilled cartridge.
Another important factor: The printer will respond as it sees fit. If Costco says you should get 200 sheets per cartridge and you get 100 sheets, then that is what you get. This is true of any cartridge. You must take into account the types of documents or photos that are printed.
That is admittedly a bit of work for a cartridge of ink -- it will give you an idea of whether you are actually saving any money by using refilled cartridges.
Happy 2014 !
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Using Black ink instead of Photo Black ink

I have an HP Photosmart Premium 309a and would like to know what settings I need to change so that when printing a text document it uses the black ink instead of the photo black ink.
OR
What settings do I need to change so that my 309a uses black ink instead of photo black in not matter what I'm printing?
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See solution here:
http://h30434.www3.hp.com/t5/Other-printing-questions/Using-photo-black-instead-of-regular-black-for...

Use black ink only hp 1010 printer

i want to use black ink only and the set up is different and i can't set up. i need help?

Hi @bjohns,
Welcome to the HP Forums!
I understand that you are wanting to use black ink only with your HP Deskjet 1010 printer. I am happy to look into this for you!
So I can research this in more detail for you, what type of Operating System are you using? Windows or Mac? What version? If you do not know the Operating System you are using, please visit this website. Whatsmyos. As there are different settings for each Operating System.
Once I know this information, I will get back to you.
Hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
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Black ink cartridge not working after replacing

I replaced the black ink cartridge on my HP Photosmart 6510 because the print was getting faded. Now the black will not print. I used an original HP replacement cartridge and inserted it according to specifications. I ran a test page and all colors printed except the black so I ran a printhead clean to no avail. I wet a paper towel and touched it to the ink and it is not dried up. Help!

It is definitely a hardware problem then. Try the steps in the document below. If that doesn't work, you will need to contact tech support. If you are still in warranty, HP may replace the printer at no cost to you. I'll link the information to get in touch with them below. The link will take you to a form to fill out. Once you fill it out and it is processed, it will give you the printers warranty information, a case number, and the phone number to call.
Black Ink is Missing on Printouts
HP Technical Support Case Call Form

HP Photosmart 5510 fails to print with brand new 364XL black ink cartridge

The original HP 364 'SETUP' black ink cartridge worked well and I bought an HP364XL black ink cartridge via the HP website.
I installed the HP364XL this morning, but it's failing to leave any ink on the pages.
The cartridge seems to fit OK and there are no error messages. The paper goes through in the normal way, but comes out with no printing on it. The date on the box is SEP 2014, so it's not out of date.
I've tried to find what's wrong. I've checked the cartridge is properly installed and it seems to have ink in it. I've tried printing using the black cartridge again and again with different settings, such as 'Fast draft' and 'Normal', but each time the paper emerges with no printing. The 'Supply Levels' shows the black cartridge to be about 90% full.
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This is normally caused by the vent on top of the cartridge being clogged, or by a dirty printhead. The document linked below will help you work out the problem. Let me know what happens.
Black Ink is Missing on Printouts
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Photosmart C309a black ink cartridge will not print

Hi.
I am having problems with my Photosmart Premium C309a printer. It will not print using the black ink cartridge. I pulled this printer out of storage and the original cartridges had run out. I replaced these with brand new cartridges. When printing a quality report, everything turns out fine except there is no text and no black square from the black ink cartridge (however the photo black cartridge DOES print). Printing a page of text just results in a blank page. However, images and coloured text print out fine.
I have tried a lot of troubleshooting steps listed on these forums and elsewhere. Soaking the pritnhead seems to be the most effective solution for others but this has not worked for me. However I cleaned the printhead very thoroughly and there is no trace of ink anywhere in it. So far I have discovered that it is a hardware issue rather than a software one as there is no black ink on pages I try to photocopy. I have tried the following troubleshooting steps:
Turning both the printer and PC off and on again
Resetting the printer to factory defaults
Reinstalling the ink cartridges
Automatically cleaning the printhead (several times)
Aligning the printhead (fails - probably due to the absence of black ink)
Soaking the printhead in hot water (twice)
Rinsing the printhead under running hot water
Manually scrubbing the printhead with cotton buds
Making sure the cartridges are vented properly
I'm at a loss as to what to do next. Any help would be greatly appreciated.

I am having the same problem. I 've soaked the heads, I've put genuine ink in. I've tried everything but cannot get it to print in the Black XL. Prints all other colors and the photo black, but no in text black. So irritated right now !!!
HELP ! ! !
I've even did a hard factory reset.

Used black ink cartridge in use

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