Used black ink from my HP Photosmart C6380 won't work in my new HP Photosmart 7525

The black ink from my HP Photosmart C6380 won't work in my new HP Photosmart 7525. The cartridge is a 564 for both printers. However, I get the message that the ink cartridge has been used previously even though it is a newer cartridge that I had used in my C6380. Why won't this work?

Hello LTron,
Welcome to the HP Support Forums!
I see you are looking to use a cartridge previously installed in a different printer, the Photosmart 7525 says it a used cartridge.
If you are trying to use this cartridge before using the setup cartridges that come with the 7525, it will not work. Once the printer is initialized with the setup cartridges you would be able to use other ones.
If you have already used the setup cartridges, this error should only be letting you know that it has been installed in a printer before. Hitting OK, next, etc should clear the error.
'Used or Counterfeit Cartridge Detected' or 'Counterfeit Cartridge Advisory' Message with A Genuine ....
I hope this information has helped.
JERENDS
I work on behalf of HP
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Photosmart C4780 won't work with my new router.

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Welcome to the HP Forums! I understand that your HP Photosmart C4780, will not work with your new router. I am happy to help you with this! I believe these following guides should help:
The Printer is Not Found During Wireless Network Installation in Windows.
Printer Does Not Maintain Wireless Connection.
Just to make sure the hardware is functional, can you make copies standalone with the printer? Or what happens when you print a status report? Video of Printing a status report.
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Welcome to the forums @carperwm
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The Photosmart c309a does allow printing in black if a color ink is depleted - I have one here. What is your printer model?
HP and other printer manufacturers have different printer technologies for different needs.
Some have printheads built into the ink cartridges. These printers can typically print with one or more of the colors completely empty, or even with color or black (but not both) cartridges removed. The Deskjet 6980 series is an example.
Other printers have separate ink supplies and replaceable printheads. An example would be the Officejet 6500 printers. The printhead in these printers can be replaced if they are damaged by running the printhead with colors out. Some of these printers will allow printing with a color out, other will not. If the printer is run without ink in one or more colors the printer may be damaged, but the user may be able to recover without having to send the printer for service.
Other printers have permanent printheads. To run these without some ink in all the colors would risk causing damage to the printhead due to clogs, air ingested in the printheadvor burned out printhead firing resistors. The Photosmart 3310 series is an example of this type of printer. For printers with fixed printheads this could require service to get the printer to print properly again when the ink is finally replaced.
The document here has information on how ink is used.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Only want to use Black ink, not color

I have used all pro 8500 with black ink only. other colors are empty . I dont want to print with color and only Black ink needed. black ink is full but still calling out needs ink fill

The Officejet 8500 has separate ink supplies and printheads. When printing (even in black only) the color portions of the printhead are waving around in the air and would dry out and clog if no color ink was available. For this printer you will need to replace the color ink to allow printing.
HP and other printer manufacturers have different printer technologies for different needs. For inkjet printers:
Some have printheads built into the ink cartridges. These printers can typically print with one or more of the colors completely empty, or even with color or black (but not both) cartridges removed. The Officejet 8040a is an example.
Other printers have separate ink supplies and replaceable printheads. An example would be the Officejet 8500 printer. The printhead in these printers can be replaced if they are damaged by running the printhead with colors out. Some of these printers will allow printing with a color out, other will not. If the printer is run without ink in one or more colors the printer may be damaged, but the user may be able to recover without having to send the printer for service.
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The document here describes how ink is used. While the document is written for HP Inkjet printers the same principles apply to inkjet printers from other manufacturers.
If you never print in color a laser printer would likely be a better choice. If you occasionally print color but mostly black an IPH printer like those in the first category above may be a good choice.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

SOLUTION: for printer wont print using black ink cartridge. ETC.

Black ink wont print in low resolution, you can't use high resolution if you selected plain paper. Choose "hp premium paper", even if you use cheap paper. Default Quality for this is "Best" but "Best" ONLY works IF you select a quality paper, such as "hp premium paper".
It's a software fault, there should be no option for plain paper for black only printing.
Hope this helps a few!
Andy

If HP Premium photo paper is selected the printer will print black using the color cartridges since pigmented black ink is not compatible with photo paper. The printer will print much more slowly in photo mode and will put more ink than is intended on the page.
If black is not printing when you print a nozzle pattern from the printer then likely there is an issue with the printhead or the ink delivery system between the ink supplies and the printhead.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Used black ink from my HP Photosmart C6380 won't work in my new HP Photosmart 7525

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