Used ipod touch, cant reset to DFU,sync or power off.. please help!!

used ipod touch, cant reset to DFU,sync or power off.. please help!!

From your description it appears that the iPod is on like it showing something on the screen. In that case let the battery fully drain. After charging for an hour try a rest restore and other things again.
If the iPod returns to the same conditions then it is time for an appoitment at the Genious Bar of an Apple store.

Similar Messages

  • Every time I try to sync my ipod touch it comes up "Cannot sync error 13019" can you help?error

    Every time I try to sync my ipod touch it comes up "Cannot sync error 13019" can anyone help please?

    I have the same problem but I still cannot get my itunes to work.
    I've downloaded the latest itunes, I've unsynched voice memos, music, apps, movies and everything else. I've restarted itunes and my computer but still I cannot synch my ipod touch, I still get the error 13019. Any other solutions?

  • Ny ipod touch keeps bringing up the slide to power off screen and locking randomly

    ny ipod touch keeps bringing up the slide to power off screen and locking randomly.  I have no clue why this started happening.  It was working fine minutes earlier and it didn't get wet or dropped nothing.  help please.

    Try #1, 2 and 3 in link below. If it does not help, you may have an issue with your Sleep/Wake switch.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • HT1695 i bought a used ipod touch and reset it to the factory settings via itunes and now i'm trying to set it up like new and it won't let me sign in with an apple id it says it can't connect to the server.  Other wireless devices are working HELP?!

    I am trying to set up  my daughters ipod touch after resetting it to factory settings.  So I am trying to sign in using an apple id.  It says won't connect to the servier, but I have other wireless devices connected, so I know my wi fi is working. What now? Thanks

    Return it and get a refund. Without the prior owner's Apple ID and password that device is useless. Find My iPhone Activation Lock- Removing a device from a previous owner’s account. You were screwed by the ignorance of the pawn shop owner.
    <Edited by Host>

  • I cant enable my disabled ipod touch but still tells me to type in code please help

    I have an ipod touch 2nd gen and friends disbled it. i have logged into itunes but only tells me to enter the passcode before i can do any thing but i cant type in the passcode because it is disabled

    iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    iOS: Understanding passcodes
    iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software
    You will have to restore the device.

  • 4g Ipod touch is stuck on black screen with apple logo, please help!

    i have a 4G ipod touch, while downloading an app it froze and i restarted it using the home and sleep buttons. now its stuck on a black screen with the apple logo. Ive tried to restart it again, plug it into the computer and do what all the forums say but none have worked. When i plug the ipod into the computer and restart it, itll stay on the black screen for 5-10 minutes then flash to a white screen and restart itself all over again, any ideas how to fix this problem? thanks

    Well it depends if you restore from a backup or not (if you have any).  Try restoring from a backup first. If the problem still continues, then you'll need to set it up as a new iPod, meaning you would lose the content stored on your iPod including, music, videos, apps, app data, etc.
    See this article for what is included in a backup.
    http://support.apple.com/kb/ht1766
    And see this article for assistance on restoring your iPod from a backup.
    http://support.apple.com/kb/ht1414
    Either content, such as your music, movies, apps, etc should still be in your iTunes library as well.  So you should be able to sync it back over to the iPod once you have restored it.
    B-rock

  • IPod Touch will not show up in iTunes...Please Help

    Here is what I know/can remember. My iPod has not worked in 3 months! Not sure at what point it stopped but it worked fine for a year. Now when I plug it in it charges just fine just will not show up in iTunes. Sometimes it shows up as an unknown device on my computer and in the hardware device section shows up as unknown device. Thats all I got. I have tried all kinds of troubleshooting. I have took each little peice off and then reinstalled numerous times. I have even restored my computer back to square one. Still not working! I want to cry. I just want to listen to my podcasts again. They are downloading into Itunes just can't get the Ipod Touch to show up in iTunes...willing to try anything! Please help if you can! I have a 16GB and use XP with SP3. I assume all my hardware is good to go since it worked before and it charges through the USB port!

    Welcome to the discussions,
    here are some general troubleshooting tips to go through, maybe you missed one suggestion. http://support.apple.com/kb/TS1495 They range from using the assistant up to USB driver installation, Apple Mobile Device Service and checking for available BIOS updates.

  • IPod Touch 3rd Gen. wont backup, corrupt or not compatiable, please help!!

    I have an issue, running Windows XP and I don't have the location where the backup's are stored on my pc: Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\.  What I do have is the following: Documents and Settings\(username)\ there's a AppData folder followed by:\LocalLow\DataMngr\ .
    I have the latest update, 5.0.1 and I have the iPod Touch 3rd gen.
    I have tried removing itunes and all that is associated with it then reinstalling and I keep getting the same message.  I've reset my ipod thinking that would help but still, no backup.
    In iTunes, Edit, Preference, Device there are no backups.
    What am I doing wrong, can anyone help?
    Thank you!

    Try here:
    iOS: Troubleshooting backup issues in iTunes
    Backup are here:
    Tunes places the backup files in the following places:
    Mac: ~/Library/Application Support/MobileSync/Backup/
    Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
    Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
    Note: If you do not see the AppData or Application Data folders, you may need to show hidden files (Windows XP, Windows Vista, Windows 7), or iTunes may not be installed in the default location. Show hidden files and then search the hard drive for the Backup directory.

  • IPod Touch (4th generation) won't connect to wifi! Please help!

    My iPod Touch (4th generation) won't connect to my house wifi that it's always connected to. I tried forgetting the network, and putting the password in again, several times. I've tried restarting my iPod, turning the wifi on & off, and also turning the router off and back on but none of this has helped. After I forgot the network and typed the password back in it just kept saying 'loading' and eventually it stops loading but still doesn't connect. It also shows other peoples wifi's but I haven't tried to connect to theres to see if it works. It just started doing this yesterday at this other place I was at but i just figured it was their wifi because when I got home that night it worked just fine but today it started doing it again at my house and I don't know what to do. Please Help!

    Does the iOS device connect to other networks? If yes that tend to indiacte a problem with your network.
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • Bluetooth Headset does not play sound from ipad touch 4th gen. ipod touch 4th gen. although it does pair ok! Please help!

    HM1200, BH99b, JabraBT2045 bluetooth headsets do not play music from ipad, ipod touch 4th generation, although it does pair ok. Why is that if it is compatable, why it does not play any music or sound via bluetooth headsets.  When I pair the headsets to Mac it does play music via bleutooth headsets!  Please help me!  Also, how to connect several or two bluetooth headsets to one device: Mac, or iPad iPod touch 4th generation? Please, reply as soon as possible!

    Your iPad has built-in WiFi. You cannot and don't need to use the USB dongle.
    Look in Settings > WiFi. Find the SSID of your wireless router, tap it's name and enter the WiFi password.

  • Brand new ipod-touch internal speaker suddenly stopped working all-together? Please help!

    Just got my brand new, white Ipod- Touch and was surfing on youtube, watched a video and mid video the sound just vanished. now no sounds come from the internal speaker whatsoever, but headphones still work. I have tried restarting it as well as reseting, can anyone help me?! Thanks a lot!

    That sounds like a mechanical problem.  You might want to insert and remove the headphone plug several times and see if it fixed the issue.  If it does not, call Apple.  800-275-2273 in the U.S.A. and I think Canada.

  • My ipod touch has froze since i updated the latest software please help !!!

    my ipod touch has been stuck on the apple screen for two days now it wont charge either, it was fine until i updated the latest software with icloud x please help !!!!!!!!!!!!!!!!!!!!!!!

    please help me! its not giving me any new ipod software and it also tells me that i cant get any new apps because i dont have the latest software or something stupid. how did you fix yours? i also have the latest version of iTunes and my ipod touch is 2nd generation

  • IPod touch (1st gen) audio pauses, won't power off, invisible in iTunes

    For about a week now, my iPod touch (1st generation, iOS 3.1.3) has been acting funny. When I plug it in to my MacBook (OS X 10.6.5), iTunes (10.1, 54) does not recognize the device, the wireless signal indicator does not show at all, the battery meter is incorrect, the audio pauses randomly, and I cannot turn off the device (by holding down the sleep button for 10 seconds and then sliding the "Slide to power off" control). I am able to force a power off by holding down the sleep button and the home button simultaneously for about 10 seconds. After a manual power down, things are normal again, but the iPod touch reverts to the same weirdness after a few hours. Any ideas?

    Ever since I uninstalled the TGI Black Friday app (http://itunes.apple.com/us/app/tgi-black-friday/id335329737?mt=8), things are back to normal now. Very strange.

  • Brand new iPod touch, won't regognize on my mac book pro please help!, brand new iPod touch, won't regognize on my mac book pro please help!

    I recently bought I new iPod Touch 32gb, and It won't regognize on my computer (Mac Book Pro) I had the same problem with my previous touch but I shrugged it off as old age. any suggestions on what to do?

    Well since it has not been charging on multiple computers i would take a look at replacing the usb cable. Something could not be connecting right or just needs to be replaced. If this has already been done it is starting to sound like a battery issue with the ipod.
    Hope this helps!!

  • Cannot copy songs from itunes to ipod touch, although I've downloaded latest itunes version. Please help..

    I've downloaded latest version of itunes but still didn't allow me to drag the songs that I want to my ipod touch. Anybody could help?? Thanks!

    Hello Juminten Cinta,
    Since you are trying to manually add content to your iPod Touch, have you double checked to make sure the Manually manage music and videos option is ticked from under your iPod's Summary tab?
    If it's already ticked, what exactly happens when you try to drag the songs over to your iPod?
    B-rock

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