Used MacBook Already Upgraded to Mountain Lion

I bought a used MacBook Pro last week. It's a mid 2010 13".
It was sold to me already having been System Restored and updated to Mountain Lion.
The guy had set up a new user and gave me that password when I bought it.
What if I want to System Restore it myself so I can start off with a clean slate?
Should i just trust his previous restore?
I tried booting into Command R, but to re install OS X it wanted my Apple ID. When I put in my Apple ID it said that I need to input the Apple ID who had bought Mountain Lion.
Am I over doing it? Or maybe how do I set up my own user and possible delete the old user?

Lion and Mountain Lion, when purchased in the App Store, belongs to the person who bought it, not the system.
The person who sold it should have restored to the original disks (call 1-800-676-2775, give them the serial number, pay $16 per disk to get replacements).
Or you need to log into App Store using YOUR Apple ID and buy it, download it, else the ML updates will not take because you need the sellers AppleID/password.

Similar Messages

Slow 2009 White MacBook after upgrading to Mountain Lion

I recently upgraded to Mountain Lion and my laptop has slowed down considerably. I am constantly waiting while the cursor spins. I ran EtreCheck and obatined the following results:
Hardware Information:
          MacBook (13-inch, Early 2009)
          MacBook - model: MacBook5,2
          1 2 GHz Intel Core 2 Duo CPU: 2 cores
          4 GB RAM
Video Information:
          NVIDIA GeForce 9400M - VRAM: 256 MB
Startup Items:
          Executor - Path: /Library/StartupItems/Executor
          HP Trap Monitor - Path: /Library/StartupItems/HP Trap Monitor
System Software:
          OS X 10.8.4 (12E55) - Uptime: 0 days 9:45:57
Disk Information:
          Hitachi HTS723232L9A360 disk0 : (320.07 GB)
                    disk0s1 (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HDN (disk0s2) /: 319.21 GB (115.96 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          MATSHITADVD-R   UJ867A
USB Information:
          Micron Built-in iSight
          Apple Inc. Apple Internal Keyboard / Trackpad
          Apple Computer, Inc. IR Receiver
          Primax Electronics Apple Optical USB Mouse
          Apple Inc. BRCM2046 Hub
                    Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
          com.AmbrosiaSW.AudioSupport          (4.1.2)
          com.Cycling74.driver.Soundflower          (1.6.6)
          com.hzsystems.terminus.driver          (4)
          com.paceap.kext.pacesupport.snowleopard          (5.9.1)
          com.sophos.kext.sav          (8.0.14)
Problem System Launch Daemons:
          [failed] com.apple.wdhelper.plist
Problem System Launch Agents:
          [failed] com.apple.accountsd.plist
          [failed] com.apple.coreservices.appleid.authentication.plist
          [failed] com.apple.printtool.agent.plist
          [failed] com.apple.tccd.plist
Launch Daemons:
          [loaded] com.adobe.fpsaud.plist
          [loaded] com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist
          [loaded] com.cleverfiles.cfbackd.plist
          [loaded] com.paceap.eden.licensed.plist
          [loaded] com.sibelius.sari.plist
          [loaded] com.sophos.autoupdate.plist
          [loaded] com.sophos.intercheck.plist
          [loaded] com.sophos.notification.plist
          [loaded] PACESupport.plist
Launch Agents:
          [loaded] com.sophos.uiserver.plist
          [loaded] com.srs.EssentialsAgent.plist
User Launch Agents:
          [loaded] com.adobe.ARM.c0710a3bbc1f7b43a9487efa35b9142c1acc4fbd27f79fa7f26c3632.plist
          [loaded] com.verizon.VzUpdateCenter.plist
User Login Items:
          SmartDaemon
          iTunesHelper
          Wunderlist
          VerizonUpdateCenter
          HP Scheduler
          EpsonLowInkReminderAgent
          Print Daemon
          HP Communications
          HPEventHandler
          Director Docker
3rd Party Preference Panes:
          Flash Player
          Flip4Mac WMV
          FUSE for OS X (OSXFUSE)
          Microsoft Mouse
          YAMAHA-USBMIDIPatch
Internet Plug-ins:
          AdobePDFViewer.plugin
          AmazonMP3DownloaderPlugin101736.plugin
          Flash Player.plugin
          FlashPlayer-10.6.plugin
          Flip4Mac WMV Plugin.plugin
          iPhotoPhotocast.plugin
          JavaAppletPlugin.plugin
          Musicnotes.plugin
          OfficeLiveBrowserPlugin.plugin
          QuickTime Plugin.plugin
          RealPlayer Plugin.plugin
          Scorch.plugin
          Silverlight.plugin
User Internet Plug-ins:
          Move-Media-Player.plugin
          WebEx.plugin
Bad Fonts:
          None
Top Processes by CPU:
              20%          mds
               3%          WindowServer
               2%          Wunderlist
               2%          EtreCheck
               1%          InterCheck
               0%          ps
               0%          SystemUIServer
               0%          mdworker
               0%          SophosAntiVirus
               0%          WebProcess
Top Processes by Memory:
          193 MB             InterCheck
          152 MB             Safari
          127 MB             WebProcess
          78 MB              Wunderlist
          66 MB              Finder
          54 MB              mds
          45 MB              WindowServer
          45 MB              Dock
          29 MB              coreservicesd
          29 MB              DashboardClient
Virtual Memory Statistics
          21 MB              Free RAM
          1.21 GB            Active RAM
          2.09 GB            Inactive RAM
          434 MB             Wired RAM
          1.13 GB            Page-ins
          41 MB              Page-outs
Can anyone pinpoint the problem? Thanks.

Your suggestion did launch Mail quickly, but Safari is still slow. I ran EtreCheck again and found that the failed launch items were no longer shown. Would you suggest anything else?
Hardware Information:
          MacBook (13-inch, Early 2009)
          MacBook - model: MacBook5,2
          1 2 GHz Intel Core 2 Duo CPU: 2 cores
          4 GB RAM
Video Information:
          NVIDIA GeForce 9400M - VRAM: 256 MB
Startup Items:
          Executor - Path: /Library/StartupItems/Executor
          HP Trap Monitor - Path: /Library/StartupItems/HP Trap Monitor
System Software:
          OS X 10.8.4 (12E55) - Uptime: 0 days 0:11:43
Disk Information:
          Hitachi HTS723232L9A360 disk0 : (320.07 GB)
                    disk0s1 (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HDN (disk0s2) /: 319.21 GB (116.36 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          MATSHITADVD-R   UJ867A
USB Information:
          Micron Built-in iSight
          Primax Electronics Apple Optical USB Mouse
          Apple Inc. BRCM2046 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple Inc. Apple Internal Keyboard / Trackpad
          Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
          com.AmbrosiaSW.AudioSupport          (4.1.2)
          com.Cycling74.driver.Soundflower          (1.6.6)
          com.hzsystems.terminus.driver          (4)
          com.paceap.kext.pacesupport.snowleopard          (5.9.1)
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
          [loaded] com.adobe.fpsaud.plist
          [loaded] com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist
          [loaded] com.cleverfiles.cfbackd.plist
          [loaded] com.paceap.eden.licensed.plist
          [loaded] com.sibelius.sari.plist
          [loaded] PACESupport.plist
Launch Agents:
          [loaded] com.srs.EssentialsAgent.plist
User Launch Agents:
          [loaded] com.adobe.ARM.c0710a3bbc1f7b43a9487efa35b9142c1acc4fbd27f79fa7f26c3632.plist
          [loaded] com.verizon.VzUpdateCenter.plist
User Login Items:
          SmartDaemon
          iTunesHelper
          Wunderlist
          VerizonUpdateCenter
          HP Scheduler
          EpsonLowInkReminderAgent
          Print Daemon
          HP Communications
          HPEventHandler
          Director Docker
3rd Party Preference Panes:
          Flash Player
          Flip4Mac WMV
          FUSE for OS X (OSXFUSE)
          Microsoft Mouse
          YAMAHA-USBMIDIPatch
Internet Plug-ins:
          AdobePDFViewer.plugin
          AmazonMP3DownloaderPlugin101736.plugin
          Flash Player.plugin
          FlashPlayer-10.6.plugin
          Flip4Mac WMV Plugin.plugin
          iPhotoPhotocast.plugin
          JavaAppletPlugin.plugin
          Musicnotes.plugin
          OfficeLiveBrowserPlugin.plugin
          QuickTime Plugin.plugin
          RealPlayer Plugin.plugin
          Scorch.plugin
          Silverlight.plugin
User Internet Plug-ins:
          Move-Media-Player.plugin
          WebEx.plugin
Bad Fonts:
          None
Top Processes by CPU:
               8%          cfbackd
               3%          WindowServer
               2%          EtreCheck
               1%          Wunderlist
               0%          ps
               0%          fontd
               0%          mds
               0%          SystemUIServer
               0%          imagent
Top Processes by Memory:
          106 MB             Wunderlist
          74 MB              Mail
          57 MB              Dock
          39 MB              mds
          36 MB              WindowServer
          29 MB              licenseDaemon
          29 MB              coreservicesd
          20 MB              CVMCompiler
          20 MB              loginwindow
          20 MB              SystemUIServer
Virtual Memory Statistics
          735 MB             Free RAM
          809 MB             Active RAM
          1.88 GB            Inactive RAM
          368 MB             Wired RAM
          228 MB             Page-ins
          0 B                Page-outs

HT201335 How to mirror mac image onto the HDTV via Apple TV (already upgrade to Mountain Lion)?

Please help on this, many thanks!

Ensure all devices are on the same network. On your mac go to settings-display-look toward the bottom you should see an airplay menu select your apple tv.
AirPlay Mirroring
Requires a second-generation Apple TV or later. Supports the following Mac models:
iMac (Mid 2011 or newer)
Mac mini (Mid 2011 or newer)
MacBook Air (Mid 2011 or newer)
MacBook Pro (Early 2011 or newer)

Attempted to redeem free upgrade to Mountain Lion today but App store said the code had already been used... though it hadn't

I was in the process of redeeming my free upgrade to Mountain Lion today, and received a message in the "redeem" section of the App store that the redemption code had already been used. It hadn't been, unless there's a glitch in Apple's system that assigns codes. I accidentally clicked the submit button twice within a few seconds (believing I hadn't clicked it the first time, as nothing on the page indicated that I had submitted the form), as I was attempting to "redeem" my free upgrade.
Any ideas of what to do would be great. I'm brand new to the Mac world, and am interested in running the most up-to-date OS, especially since I've just procured the very top of the line new Macbook Pro w/Retina display, etc.
Thanks,

The App Store has a forum area where experts await with answers:
https://discussions.apple.com/community/mac_app_store

Is there going to be a firmware upgrade for mountain lion customers that have a Macbook with a soild state drive so we can use the Power Nap feature?

Is there going to be a firmware upgrade for mountain lion customers that have a Macbook with a soild state drive so we can use the Power Nap feature?

here: http://www.apple.com/osx/whats-new/
"Power Nap requires a Mac notebook with built-in flash storage. May require a firmware update."
We have to wait for the Firmware-Updates. Some are already here: http://support.apple.com/kb/HT5394
And I am shure, that you will need for Power Nap one of the newer Macs with SSD from 2011 and 2012.

I want to use icloud on my macbook and cant because I am using OSX10.6.8 - I want to upgrade this but I cant upgrade to mountain lion as my mac does not support this - cannot find a way to go to Version 10.7.4 which i understand supports icloud - help

want to use icloud on my macbook and cant because I am using OSX10.6.8 - I want to upgrade this but I cant upgrade to mountain lion as my mac does not support this - cannot find a way to go to Version 10.7.4 which i understand supports icloud - help to do this please

If you purchased Lion for your iMac, just log into the Mac App Store from your MacBook using the Apple ID under which you purchased Lion and go to the Purchases page. You will be able to download and install Lion there.
searching the internet i found a link to upgrtade to 10.7
The only place you get get Lion is from the Mac App Store. If you found some other site, that was an illegal copy and almost certainly tied to someone else's Apple ID and hence unusable by you. If the link was just to the Mac App Store, see above.
As to the problem with synchronization to iCloud, that's not a 10.6 question, so I'd suggest you take up that specific issue in either the Lion or iCloud forums, providing full details, and someone there can probably help you sort things out.
Regards.

I have OS Lion registred to different apple id as i bought a used macbook.can i upgrade to Mountain Lion through my own Apple id?

i have OS Lion registred to different apple id as i bought a used macbook.can i upgrade to Mountain Lion through my own Apple id?

No. The items on your hard drive are not dependent on your Apple ID (documents in particular).

MacBook Pro Retina Audio issue after upgrade to Mountain Lion

Got my new MacBook Pro with Retina display just over a week ago now and was working brilliantly up until last night.
I upgraded to Mountain Lion via the App store as I already bought it for my other macs and didnt wish to wait to redeem my free copy.
Ever since the update the audio develops a stutter on any audio file no matter what format, program used or at any volume.
I am hoping this is just a software isssue and can be easily rectified. I have restarted it, tried a different user and pretty much anything else I could think of before posting this.
Any help would be greatly recieved.
Thanks
Luke

Using gfxCardStatus to force discrete graphics stops the audio stutter on my machine. I already returned one retina mbp for three dead pixels... Strange that graphics switching has something to do with the audio, especially since it was stuttering every 15 seconds or so, not when the nvidia kicked in...

My MacBook Pro mid 2010 was upgraded to mountain lion os x and then my wifi started saying no hardware installed

My MacBook Pro mid 2010 was upgraded to mountain lion os x and then my wifi started saying no hardware installed

Hello Harrisonhcue,
I would be concerned too if I was getting the message "no hardware installed" when trying to use Wi-Fi on my MacBook Pro. For a message like this, I recommend resetting your System Management Controller (SMC) and NVRAM.
Resetting the SMC on portables with a battery you should not remove on your own
Note: Portable computers that have a battery you should not remove on your own include MacBook Pro (Early 2009) and later, all models of MacBook Air, and MacBook (Late 2009).
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
You can find the full article here:
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/ht3964
Resetting NVRAM / PRAM
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
You can find the full article here:
About NVRAM and PRAM
http://support.apple.com/kb/ht1379
Thank you for using Apple Support Communities.
Best,
Sheila M.

Hi, Hi, Hi I have the old MacBook Pro. Upgraded to Mountain Lion which completely wrecked the system. So downgraded to Snow Leopard. The updated the combo update. Now stuck on blue screen at start-up. Need help. Greatly appreciated. Thank you.

Hi,
I have the old MacBook Pro. Upgraded to Mountain Lion which completely wrecked the system. So downgraded to Snow Leopard.
Then updated the combo update. Now stuck on blue screen at start-up.
Need help. Greatly appreciated. Thank you.

Downgrade Lion/Mountain Lion to Snow Leopard
1. Boot from your Snow Leopard Installer Disc. After the installer
      loads select your language and click on the Continue
      button. When the menu bar appears select Disk Utility from the
      Utilities menu.
2. After DU loads select your hard drive (this is the entry with the
      mfgr.'s ID and size) from the left side list. Note the SMART status
      of the drive in DU's status area. If it does not say "Verified" then
      the drive is failing or has failed and will need replacing. SMART
      info will not be reported on external drives. Otherwise, click on
      the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions
      from the drop down menu to one. Set the format type to Mac OS
      Extended (Journaled.) Click on the Options button, set the
      partition scheme to GUID then click on the OK button. Click on
      the Partition button and wait until the process has completed.
4. Quit DU and return to the installer. Install Snow Leopard.
This will erase the whole drive so be sure to backup your files if you don't have a backup already. If you have performed a TM backup using Lion be aware that you cannot restore from that backup in Snow Leopard (see below.) I suggest you make a separate backup using Carbon Copy Cloner.
If you have Snow Leopard Time Machine backups, do a full system restore per #14 in Time Machine - Frequently Asked Questions. If you have subsequent backups from Lion, you can restore newer items selectively, via the "Star Wars" display, per #15 there, but be careful; some Snow Leopard apps may not work with the Lion files.

Since upgrading to mountain lion on my macbook pro, i cannot email photos from iphoto.

Since upgrading to mountain lion on my macbook pro, i cannot email photos from iphoto.
i can select the picture but when sending it, an error symbol appears.
Any ideas ?

This doesn't work for me at all. I tried entering exactly the same information that I used to set up my regular email account and I'm still getting an error message. I even tried switching to using my gmail account and neither one worked. Then it got hung up and had to repair my database! I have a lot of photos on my Mac (thank goodness they're backed up) and I was really sweating it for a moment.
Apple is so easy until it's not. I find this to be really aggrevating and I'm irritated that it hasn't been fixed. In fact I did an online search and someone described this same problem in detail and it was exactly what was happening to me. Same error messages.
I'm frustrated that Apple keeps updating it's operating system and then we go through these glitches.
And while I'm at it, I have never had such a frustrating time using my login information as I have to get into this forum! Why do they make it so difficult? There's just something about the way it's worded that get's me messed up every time. Meanwhile, at least get iPhoto fixed!

I upgraded to Mountain Lion and now I can't use any of my software!

What a disaster and huge mistake. Upgraded to Mountain Lion and now I can't run Autocad 2012 for Mac, any of my Adobe Creative suites software such as Photoshop, Illustrator.. and now I can't even do upgrades because Mountain Lion doesn't allow me to launch DMGs. I've lost thousands of $'s in software, not to mention time, but most importantly now I can't even work! I just tried to revert back to Snow Leopard by intalling it back in my hard drive and it won't let me. I never used Time Machine. Is there any way on earth I can revert back to my old operating software??? Please help. And if you haven't upgraded yet and are thinking about it. BEWARE - and don't do it. I've been reading that Mountain Lion isn't working with Microsoft applications either. Omy...I haven't even checked that.
and of course no one at Apple support can or will help me

lunaulu wrote:
It's not my Microsoft that I use much or am worried about. I can't run AutoCAD. and I can't update AutoCAD either. When I try to mount an update just to get it working, it says it can't run the DMG file. Apparantly this new platform doesn't use Rosetta - which is needed to run any of these updates or downloads. ***? and then When I try to open CS4 appliations - Adobe Photoshop, Illustrator, or InDesign - I get the message "Licensing for this product has stopped working - Error 150:30 - ***?
So basically I can't use ANY of the programs I ran before. And yes I have googled desperately all day. Adobe has some suggestions - like deleting a Flex files - which I did...Defragmenting - which I did. And most importantly provides am Adobe Licensing Repair tool to fix - which I can't open because Mountain Lion won't mount the DMG in order to run it! It's a complete disaster and I don't have the money or time to purchase and or reinstall everything. I am just screwed.
No you are not, calm down, cbs20 already gave you the answer on opening dmg files, updates are available for most of your programs and I assume you have licenses for the Adobe products. AutoCad you'll have to wait for.
And please .... Start Backing Things Up, you could lose it all without one, work included.

My 2011 Macbook has become exceedingly slow after upgrading to Mountain Lion.

I have a 2011 Macbook which has become really slow after I upgraded to Mountain Lion in March. At first it wasn't that bad, but it's getting worse and my computer has begun to overheat even if I'm only using Google Chrome. I used to be able to keep multiple applications open at once and never closed many of them, but now if I want to get anything done I have to use the absolute minimum. My CPU has reached 86 degrees Celsius and temperatures slightly below this seem to be the average, even if I've only been on for ten minutes. It heats up VERY quickly. The fan has been operating at 2919 rpm, but it has said that for days and I don't know if this number should be changing? (I know that normal is about 2000 rpm, so I know it shouldn't be that high anyway.)
I'm currently working on cleaning out my harddrive of duplicate and unnecessary files and I plan on restoring to the default settings and backing everything up on an external harddrive... but are there other things I should be doing to speed my computer back up, like good programs to clean out my computer's temporary memory on a regular basis? The problem seems to have come on pretty fast though, so I don't know if there could be something else wrong with it and if I should take it into an Apple-approved repair place.
Also, I'm not one to illegally download/pirate things from sketchy websites, so I highly doubt a virus is the cause, especially given that Macs rarely get viruses.
Any suggestions of what to do and what programs/apps to install would be greatly appreciated! Thank you!

I have a 2011 Macbook which has become really slow after I upgraded to Mountain Lion in March. At first it wasn't that bad, but it's getting worse and my computer has begun to overheat even if I'm only using Google Chrome. I used to be able to keep multiple applications open at once and never closed many of them, but now if I want to get anything done I have to use the absolute minimum. My CPU has reached 86 degrees Celsius and temperatures slightly below this seem to be the average, even if I've only been on for ten minutes. It heats up VERY quickly. The fan has been operating at 2919 rpm, but it has said that for days and I don't know if this number should be changing? (I know that normal is about 2000 rpm, so I know it shouldn't be that high anyway.)
I'm currently working on cleaning out my harddrive of duplicate and unnecessary files and I plan on restoring to the default settings and backing everything up on an external harddrive... but are there other things I should be doing to speed my computer back up, like good programs to clean out my computer's temporary memory on a regular basis? The problem seems to have come on pretty fast though, so I don't know if there could be something else wrong with it and if I should take it into an Apple-approved repair place.
Also, I'm not one to illegally download/pirate things from sketchy websites, so I highly doubt a virus is the cause, especially given that Macs rarely get viruses.
Any suggestions of what to do and what programs/apps to install would be greatly appreciated! Thank you!

Just want to ask about the full screen icon that used to be on the play bar but seems to have disappeared since upgrade to mountain lion, any way to get it back?

Since upgrading to mountain lion I've noticed the full screen icon which used to be on the playback bar in quicktime has gone, I know you can go to the menus to make it full screen but if you're watching something online like with apple trailers I can't seem to make them fullscreen anymore, is it me or have they just taken this option away now?

I've been playing the trailers in my browser and the full screen option has gone for me,
As already stated, the icon was replaced by the "Share" pop-up menu icon in the same location.
and the command-f keys don't work either when I'm playing in a browser and it's truly only been since I upgraded to mountain lion.
Strange! It works for me. Here is a link to a screen recording of me wayching a trailer in Safari and later watching a trailer download. In both cases the trailer could be expsnded for full screen viewing and then reduced back to the size of the original 720p player display screen. If you can't do this then you may have a player problem also.
http://downloads.walker4.me/downloads/Temporary_files/ScreenFlow_6.mov
Why did apple make these changes when they worked perfectly the old way, I mean if it ain't broke don't fix it!
Only Apple whould know for sure but my guess would be that other users may have requested the "Share" pop-up more. Makes no difference to me because I normally use the key shortcuts anyway.

I upgraded to Mountain Lion on Macbook Pro today which I bought new three weeks ago, on the upgrade my Ethernet connection is no working, Any ideas on a fix on this issue.

I upgraded to Mountain Lion on Macbook Pro today which I bought new three weeks ago, on the upgrade my Ethernet connection is no working, Any ideas on a fix on this issue.

jimr.l wrote:
I upgraded to Mountain Lion on Macbook Pro today which I bought new three weeks ago, on the upgrade my Ethernet connection is no working, Any ideas on a fix on this issue.
If you bought the MBP new 3 weeks ago, it should have come with Mountain Lion already installed. Did you update your MBP to the newly released 10.8.4 update? If not, what OS were you running before the upgrade, and what version of Mountain Lion do you have now?

Used MacBook Already Upgraded to Mountain Lion

Similar Messages

Maybe you are looking for