Used memory in "restore from backup"

So, here's the deal:
When iOS 7 was made available to the public, I had no but's nor if's and updated my iPhone 4S immediately (from 6.1). Of course, I didn't forget to backup my data just so incase when the update becomes successful, I'd just have my old stuff restored on my phone. However, when I restored from backup, I saw how my memory dropped down even if there wasn't any application installed yet on my phone. It was given though that I had quite a lot of pictures and videos (more or less 3GB) on my photos app, but that was it. I'm using a 16GB iPhone 4S btw, and when I checked the memory left under the "usage" section on my settings, I had like 7 or was it 8GB left on my phone. I can still remember when I was on 5.1.1, I jailbroken my phone and downloaded a dotlock app that would allow me to download songs/videos on the net, and I had 2GB worth of files on that app. When 6.1 was out, and a jailbreak for it was available, I updated and jailbroken my device. I was quite surprised coz when I installed the dotlock app again and opened it, the files were still there!
Now, I'm suspecting that the files on that dotlock app was also saved when I did a backup before I updated to iOS 7. The thing is, I have no plans on jailbreaking again (got the dotlock app from installous before).
Do you guys think that the reason why I have a very occupied memory on my phone is because of that app that has been backed up as well? I only have 300MB left on my memory, and it *****.. Help!

Hi there,
sorry, but devices with manipulated firmware are not supported here.
regards,
Chris

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Used iTunes to restore from backup and the Apple ID that shows up is a very old one

I have an iPhone 4s. I recently lost all of my contacts for some mysterious reason. I personally think it's a conspiracy by Apple to force me to upgrade to a new phone. Anyway, I hooked my phone up to my computer (Windows 7) and from iTunes I went to Devices, Restore from Backup. I know that within the last few weeks that I backed it up onto iTunes but I cannot figure out from the newest iTunes how to find it. So I restored the backup but it backed up from November of 2012 (I am only assuming this because the most recent pictures that are in phone are from that date). It did restore my contacts from 2012 but there are no recent contacts in there plus I lost all my photos from November 2012 on. Which is no big deal. My problem is that the Apple ID that is showing up is from a very old account. The e-mail address is no longer even valid.I tried to delete iCloud from my phone so that I could put it back on with my new Apple ID but I cannot remember the password of my old id. When I go to reset my password for my old id and the security questions come up the first thing it asks for is my date of birth. When I put my date of birth in it says:
The authentication information provided does not match our records. Please verify your personal information and try again.
I know that I did not enter the wrong birth date when I first set up that account. So now I am stuck because I cannot get any further without that date of birth. I HOPE SOMEONE CAN HELP. PLEASE AND THANK YOU.
PS-Not sure if this matters but I also upgraded to iOS 8 directly before I did the Restore From Backup.

Hello risenhauer,
Thanks for using Apple Support Communities.
To reset your Apple ID password without knowing your security questions or have access to the email account, you will need to contact Apple Account Security in your country. Links to contact can be found in the article below.
Apple ID: Contacting Apple for help with Apple ID account security
Take care,
Alex H.

Maintaining personal data when using Configurator to restore from backup.....

Hi all
I think I've got this right....and I hope someone has a solution.
At my school we maintain a number of clusters of shared ipads, all supervised by Apple Configurator. When I initially set them up, I created a 'master' ipad wiht folders, profile etc and then backed this one up and then restored from back-up to push this identical 'image' out to create identical iPads. This has worked well.
Over time we have added apps via Configurator, done updates etc. New apps invariably get placed outside folders and things become untidy. It kinds of defeats the purpose to then manually re-organise each device to place the apps into folders etc. The logical thing (seems to be?) is to get one iPad set up wth the appropriate 'new' apps in new folders.....making all as it should be, then create a new back-up of this 'master' ipad and use the back-up to restore to all other ipads so that they reflect the apps being in the new folders all neat and tidy.
Trouble is, as soon as you restore from back-up, any personal data.......photos, documents, movies, etc gets wiped from the machine. Not good in a school environment.
So......have I gone down the wrong path.....is there another way I'm not aware of? How are others managing this? Have I got it totally wrong?
Thanks
Chris.

Hi einnebcj,
I hear you. I too am a mobile device administrator for a school district and encounter the same issues you are experiencing.
I stopped doing folders on my "image." Instead am recommending and encouraging staff and students to use the Spotlight Search screen. When you have several dozen or 100+ apps, scrolling through screens and/or folders trying to find an app can be very time consuming. I am finding that students and staff are able to get to their app faster by searching with Spotlight. Just a quick drag to the right and start typing the first few letters of the app.
Teaching users about the Spotlight Search screen is good for more than just finding apps. It'll also search contacts, email messages, photos, calendar events, music, videos, notes, and more. Furthermore, it'll allow the user to select Safari and search the web. Spotlight is a very valuable tool that I think everyone should take advantage of.
I know this isn't a direct answer to your question, but I hope it helps!
~Joe

Hi, I upgraded my girlfriend's iPad 2 using my iMac, however, her iPad was sync with her PC. Although I've made backup earlier, when I restore from backup the apps doesn't sync back, neither her documents on pages. How can I put then back to her iPad?

Hi, I upgraded my girlfriend's iPad 2 using my iMac, however, her iPad was sync with her PC. Although I've made backup earlier, when I restore from backup the apps doesn't sync back, neither her documents on pages. How can I put then back to her iPad?

The backup saves many settings, but it copies photos and other files from the computer back to the iPad after IOS5 wipes the disk. Plugging it into her computer will re-sync it.

Updated iPod to iso 6.0 and memory now takes up too much space to do a restore from backup ?

I just updated to iso 6.0 and my iPods usage now has 3.2 GB of space used by "other" and I have none of my apps on it or music ect. But it won't allow me to put my stuff back on the iPod because when I try to restore from backup it says I don't have enough space. I don't have contacts or anything on my iPod so what's other and how do I get rid of it. I jus want my iPod how it was cause its useless now cause I have nothing on it and I can't put my apps and music back on it?

An "other" that large usually indicates that the "other" included corrupted files. Usually restoring from backup eliminated the corrupted files. However, sometimes restoring to factory settings/new iPod is required.
To restore from backup see:
iOS: How to back up
To restore to factory settings/new iPod see:
iTunes: Backing up, updating, and restoring iOS software
Also see this previous discussion:
How do I get rid of 10GB "other...: Apple Support Communities

I misplaced my ipad, so I remotely erased it. Then I found it, but now I cannot use all of the options in the settings. I have restored from backup, but it still is not letting me use all functionality. Help!

I misplaced my ipad, so I remotely erased it. Then I found it, but now I cannot use all of the options in the settings. I have restored from backup, but it still is not letting me use all functionality. Help!

Would throwing it in Recovery mode and restoring as new clear it up?
(same for Ipad)
Step 1: Turn off the iPhone. To do this press and hold the power button till you see the “Slide to Power off” screen. Now slide the button to turn it off.
In case your iPhone is stuck in an infinite loop and the previous option is unavailable, press and hold the Power and Home button till the screen goes off. Remember to leave both the buttons as soon as the screen goes off and before the Apple logo appears again.
Step 2: Connect the iPhone’s USB cable to your computer but not to your iPhone yet.
Step 3: Now hold down the Home button and while you are holding it connect the USB cable. Keep holding the Home button till you see the Connect to iTunes screen on your iPhone(Screenshot shown below). iTunes will show an alert saying a device in recovery mode has been detected.
Here’s what your iPhone screen will look like once its in the iPhone Recovery Mode.
Read more: http://www.callingallgeeks.org/15018/how-to-put-iphone-or-ipod-touch-into-recove ry-mode/#ixzz296y04ygX
Under Creative Commons License: Attribution No Derivatives
THEN RESTORE THE DEVICE AND SETUP AS NEW. JUST YOU WILL HAVE TO DOWNLOAD YOUR APPS AGAIN(FREE) ETC....
LEAST THE SECURITY WORKS HAHA!!! I also wouldnt get upset, be thankful you found it.

How to flush apps from iPad2 using a "Restore from backup"

When I receive an iPad back from loan (library environment) it frequently has additional apps loaded by the borrower, over and above the small set of apps that we provide when the iPad is checked out.
If we reset the iPad (Settings/General/Reset/Erase All Content and Settings) and then restore from a canonical backup, the iPad is rendered "fresh" with no evidence of the previous borrower and ONLY the small set of apps that we provide.
However,
If we simply restore from the canonical backup, without the reset, the evidence of previous use is limited to just the additional apps that the previous borrower installed. In effect, the iPad contains the union of our standard set and the previous borrower's additions. All the data, media and settings (even defaults such as iCloud and Store IDs) are removed. The iPad is "fresh" except for the additional app or apps.
The simple restore from backup is much faster than the reset+restore and would be preferred.
Manual inspection and removal of borrower-installed apps is too time consuming.
Looking for a procedure that would force the app list down to only the one in the backup...
Any comments?

=> ex_spy_guy
Thank you for your prompt and thoughtful comment.
The library is institutional but is not publicly funded. Our policies are not traditional, therefore.
We wished to give the early patrons the ability to experiment with apps of their own discovery that they provision using credentials that they already have or that they create for the purpose. We have no record of their credentials and they do not have the Library's credentials. We never attempt nor allow the iPads to be sync'd on our duplication station. I agree with almost everything that you are saying but:
- we loan a "fresh" iPad that has been restored from a tightly controlled (never sync'd) backup
- we are returned an iPad that contains the initial app set + user settings, media, bookmarks, history etc. + one or more apps that the user has installed using his own credentials
- the iPad is connected to iTunes (on Lion) with automatic sync disabled
- we control-click on the iPad device name and restore from backup using the virgin backup mentioned above
- the restore takes 10 seconds or less since no new apps nor media is added
- the resulting iPad contains no user settings nor data but does still contain the app(s) that the user added
- if the iPad is reset to remove ALL non-firmware apps and then is restored from the same image, the users apps do not appear, just as one would expect. This takes 10-12 minutes with the app set that we currently provide. We find this burdensome for frequent use but it's perhaps necessary...
It surprises me that the users' apps survive a "Restore from Backup" process.
Unlike a traditional disk image (OS X .dmg for example) the iPad restoral "image" (~Library/Application Support/MobileSync/Backup/) contains no binaries. It's just a manifest of XML files in a folder and describes what .ipa binaries should be loaded from the iTunes library. iTunes does not, apparently, exclude (delete the encryption key of) binaries that are not provisioned in the manifest. Everything else gets zeroed-out of the iPads but not the foreign .ipa files. Is this a feature or a bug?

How do I restore from backup ipod touch if it's memory is too full already?

I know how to restore from backup. the problem is that the missing data won't stay in my ipod. for a few seconds, my missing data is recovered (contacts, calendars, reminders) but then the message appears that says memory is too full, and the data disappears again. Any ideas?

See if the lnk given here helps:
Have a new iOS device and need to move your previous backup onto it? Follow the steps in How to transfer your backup from one iOS device to a new device.
Above from:
http://support.apple.com/kb/ht1766

HT201250 When using the installation disc to start a Mac Pro that won't start; will the 'restore from backup' option erase all the data previously stored?

When starting a Macbook Pro that has quit by using the disc that came with it, will the "restore from backup" option erase all previous data stored on the machine?

rsbann wrote:
When starting a Macbook Pro that has quit by using the disc that came with it, will the "restore from backup" option erase all previous data stored on the machine?
As long as the backup on your external drive is fine, it will restore your Mac to exactly how it was on the date of that particular backup, all data included. I have used it before and have retained all data from the date of the backup.
Cheers
Pete

Why am getting a "error occurred while restoring from backup" message when restoring using Time Machine?

Hello
I recently made a Bootcamp partition with Windows 7 (which incidentally went absolutely fine). In that partition I wanted to split it for some certain files, but on doing so I appear to have completely tanked my hard drive - I've pretty much wiped the entire thing. I read afterwards that creating new partitions within Windows is a big no no Bootcamp wise, and this wasn't something I knew about before. Lesson learnt!
Either way, I had a backup and though it would be simple enough to restore from that backup, but about 2% in it it pops up "an error has occurred while restoring from backup, please restart and try again". After a few tries, this didn't work, so now I'm worried that my backup is corrupt.
I'm not sure why the backup would be corrupt as this was made with no problems as normal.
I've already tried the standard restore with no success (obviously), and I've also tried re-installing the OS up to the first boot, then trying to restore (thinking that the error was a result of a missing Recovery HD, which the re-install would create) and this was with no success also.
My final idea was to just erase the drive and re-install the OSX, and then when it prompts me, restore the files from the Time Capsule.
Am I onto the right idea, or is there another way around this? I'm just very worried that my backup has become corrupted for some reason and I've lost everything on there.
Specs are:
MacBook Pro Mid 2012 OS X 10.8.5;
Bootcamp 5 (Windows 7);

I'd agree. As long as you've gone this far, I'd probably start from scratch with your MBP, back up any critical files on it, wipe the whole thing, and do a nice clean reinstall.
I'd try to repair the backup drive with disk utilty and then see if you can restore the minimum of essential documents from it to the MBP. If Disk Utility can't fix it there is a small chance that a third party utility like diskwarrior or techtool could repair it. DiskWarrior 4 - The Disk Utility for Mac Disk Repair, Mac Directory Repair, Mac Disk Recovery, Mac Data Recovery or Techtool Pro 7
If you can get your essential documents off the backup drive, then I'd wipe it and put a new time machine backup on it. If that doesn't work, then I'd replace the drive.

Early 2008 iMac will not reinstall OSX or restore from backup

My system started rebooting on startup a few weeks ago. It would eventually get so I could use it. I backed all my important files except for some audiobooks from the library I had saved to iTunes and some archived emails on my HD. Now, I can't get the system to reinstall OSX Mavericks or restore from Backup. They start but then reboot. Disk utility is now showing the HD as verified. I installed the 6GB memory pack from OWC about 3 weeks before everything started to go downhill. I had no prior problems with the memory upgrade. I even removed the 4 GB module. Still no improvement. Does anyone have any Idea how I can retrieve my audiobooks and email files and save them on my PC laptop? Thanks!

When I try to boot up in Safe Mode, sometimes I get 3 beeps which repeat over and over. I tried to repair disk, it said to erase the disk, format and restore from backup. The backup stops after about 3 percent of the restore is accomplished. I am super frustrated!!!

I just got a new iPhone 6 but when I did the restore from backup of my old iPhone 4; none of my pictures were there and almost all of my calendar was missing. Can anyone help?

Hi, I just bought an iPhone 6, 64GB and had everything ready to do the "restore from backup" from my old iPhone 4 8GB. It kept stopping and I'd have to start over from the beginning. When I finally got it to do something with the help of my provider(who had walked me thru from the beginning anyway); I figured I was all set. Then I went to see my pics to use one for my lock screen and there were NO PICTURES AT ALL and only part of my calendar came over. I'm missing a lot of future appointments that I know are set up. I made sure not to wipe out my old one yet; as I will have to since I did the trade in plan; so I still have my old iPhone 4 and it has everything in it, in addition to having the backup on two computers in the house.
I also tried syncing it after the restore since things were missing, but that didn't work either.
I would appreciate any help so I can use my phone and get going with it.
Thanks!

Did you choose the wrong back up? There should be a drop box when you go to "Restore from Back up" in iTunes and your iPhone is plugged in, on the Summary page. Choose the correct back up. If you can't find one, and you still have your device, back up your iPhone 4 again and then choose that back up. Or check for an old iCloud back up if you have one.

My iPhone's "Other" capacity has suddenly jumped to 56G out of 64G. Yes, you read that right. Every time I try to sync to recalculate, it gets worse! Please help! Can't even restore from backup now, since my backup is all "other"!

I have fully up-to-date everything on my iPhone and computer and iTunes. I have an iPhone5 and MacBook Pro. I synced my iPhone this morning and it has 12 or so gigs of free space (even with my music and some photos on it). Then I deleted some voice memos in iTunes, and wanted to sync again to reclaim the space. When I tried, it said I had 29G of "other" data and that my phone was way over capacity and can't sync. I tried a few online solutions to force it to recalculate, but now it says it is about 90% "other"!! Only 8G of 64G free, and "other" is the ONLY thing in the summary bar.
I un-checked music for syncing, thinking that must be the problem. It did not help. Now there is nothing on my phone except "other", according to iTunes (not even photos).
I cannot restore from backup now, since the backup includes the giant "other". I don't want to delete my info on my phone knowing a corrupted backup is my only alternative.
Help!

Thanks so much Meg. Unfortunately, iTunes is the program I use to perform syncing. I don't really have other outside options. It is also the location of the backup I would use to restore my phone, and my only way to reclaim important data. I am concerned that, since the last backup occurred when the "other" bar was only moderately huge (around 29G I think), that a backup would replicate the problem back onto my phone.
My contacts, etc. are all in address book and the calendar app on my Mac. As far as I know, iTunes is the way to get them back, but iTunes is where the problem is.
Any thoughts on this?

ITunes only gives iPhone 5 the option to restore from backup or eject

I know this question has been asked in the past, and I have read many threads and articles on this question, but I still have not been able to find a way to backup my iPhone 5 (running iOS 6.1.2) to my computer without losing all the data on it.
Brief explanation of my problem.
I purchased an iPhone 5 new back in December 2012 Removed it from the box, powered it on and started entering my contacts from my old (non-smart) phone by hand. After done entering my contacts, I then proceeded to setup Messages, iTunes, the App store etc with the Apple ID of my wife's phone since we really don't have a need for separate Apple ID's.
All works fine with all our Apple iOS devices.
My problem lies with me not being able to plug my iPhone 5 into my computer and being able to make a backup to the computer. No matter what computer I plug the iPhone 5 into, I get the Welcome to Your New iPhone screen. If I right-click on the phone in the left hand column, my only options are Eject (or Restore from backup... if I plug the iPhone 5 into the same computer that my wife's iPhone has been backed up to) as seen in this image.
How do I get the phone to be recognized by my computer so I can do a backup to the computer like my wife's iPhone. I currently do NOT have a backup anywhere of my iPhone 5?
Is the only time you can associate an iOS device to a computer is when it is brand new before being used?
By comparison, I can plug my iPad 2 (running iOS 6.1.3) into any computer (be it the one it is synced and backed up to, or a completely different machine) and iTunes will show the device, ask to update the firmware if an update is needed, and allow me to see what is currently installed, drag and drop items to certain apps that allow it, see the breakdown at the bottom of the screen as to what percent of music, apps, pictures, etc are installed on it and such.
So, why can't I see my iPhone 5 in the same manner when I connect it to a computer?
Any and all advice greatly appreciated.
If any further info is needed, I will be glad to supply it.
Thanks in advance to all that respond.
- Dan

I would like to preface that I have NOT tried what I am about to post.
I came across this forum post that seems to answer the question I originally posted above.
The post is will itunes erase my iphone if I set it up as new?
Based on this post, it seems that if I create a new library using the hold Shift Key while starting ITunes and then selecting Create library, and then starting iTunes in this new library, when connecting my iphone I should be able to select the Setup as new and then based on the postings in the above link, give the phone a name and it should backup the phone without deleting anything from it.
Again, I have not tried this myself as I finally broke down and created a new user on my PC to do the backup. I came across this link after I had finished my backup.
Just thought someone might find this useful.
Dan

Backing up an iPad/iPhone and Restoring from Backup

To preface this post, I have always had Apple products and currently own an iPhone, iPad and MacBook Pro. I have also spent about 4 hours on the phone with Apple support staff and they recommended I make a post on the Apple Support Forums.
Basically, this is a warning that when you backup your iPad or iPhone, Apple only backups contacts, notes, photos, calendars, and mail.
According to the third representative I spoke to, Apple does not, I repeat DOES NOT, actually back up music and playlists in your iTunes on your devices or backup the apps you have on them.
I had to get my iPad replaced because the smart cover was corroding and I did a full backup before I brought my iPad in to the Apple store. When I tried to restore from backup, everything but my iTunes libraries and my apps reappeared. For most, the iTunes wouldn't matter, but I was using a newish computer and had not yet organized my music library, although I had transferred all the songs back from an external drive. The apps are always a pain, since you have to manually download all of the ones you want after going to your purchases in the iTunes store.
However, a helpful thing I did learn, despite the fact that all my music from my iPad was gone, was that you can restore old playlists by quitting iTunes and going to Finder > Home > Music > iTunes and selecting iTunes Music Library.xml and dragging it to the desktop. Then you open iTunes and click File > Library > Import Playlist and select iTunes Music Library.xml from your desktop.
Anyway, this is one of the first times I have been thoroughly fed up with Apple: if their policy is to not back up music or apps when a user clicks backup, then they need to make it clear. Before I restored from backup, those files appeared in my iTunes as if they existed, although according to my Apple representative, they never did.

All the information about what gets backed up is available from Apple. Here's the article explaining what is contained in iTunes backups (see "iTunes will back up the following information"):
http://support.apple.com/kb/HT4946
Most people will not have the unfortunate coincidence that you had wherein you wanted to restore a backup because your iPad needed replacement and simultaneously had an issue with your computer that had been storing your music.
So although the iTunes backup does not contain your music, you could subscribe to iTunes Match as described here and get that music all stored in the iCloud for you.
http://support.apple.com/kb/HT4914
I hope this helps.

Used memory in "restore from backup"

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