Used supply in use error message

We have a new laserjet p 3015. We have put three different toner cartridges in, each purchased from Staples and Office Depot, and we verified the security label on each. However, when we put them in we get a message: Used supply in use, economode off. With a used cartridge we will not be able to have repairs done or be warned when the ink is getting low - but the cartridges are brand new, and have been verifed as not counterfeit. We ran reports for an hp tech help person and she says the problem is not with the printer, everything in the reports looked okay. Any ideas? Anybody?

Hi,
do you have a option to press OK? usually this msg goes away if you just press the OK.
or else take the cartridge out and do a power drain for the printer turn it back on after 3 mins and reinstall the toner.
Hope this helps
Although I am an HP employee, I am speaking for myself and not for HP.
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