Useful help links for BBM on BlackBerry

Here are some useful Knowledge Base help articles for BBM on BlackBerry devices:
Unable to change the BBM Display Picture on the BlackBerry 10 smartphone   
"A temporary server error has occurred error" may be displayed during initial setup of BBM and BBM contacts appear to have disappeared
How to identify which version of BlackBerry Messenger is currently installed on the BlackBerry Smartphone
Using Video Chat, BBM Voice, or BBM Video behind a firewall  
SMS, BBM or email messages claiming to be from RIM or BlackBerry   
In some cases a BBM message may fail to send and display a red X   
BBM conversations do not rotate to Landscape orientation  
When placing a BBM Voice call, the call remains at the Connecting state for about 5 to 10 seconds and then fails
Red X when sending PIN message or BBM to a single user, "Service Blocked" 
When adding a contact to BlackBerry Messenger the contact remains in pending status 
BlackBerry Messenger broadcast messages appear in black instead of purple 
Hoax message circulating on BlackBerry Messenger
 

virusyok wrote:
i mean when i said formatted  ' i changed user mail adress and device asked me to reset all memory  to accept my mail ' and i did it after that  i cant set up BBM .  there is a sentence on my device screen. it says 'seeting up BBM' but for 8 hours absolutely nothing happened.
Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.
You might also try connecting to a WiFi network and completing the BBM setup.

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