Useful Troubleshooting Links

I see multiple posts where people just need to find the correct links for troubleshooting various issues. I thought this might be helpful.
1) Performing, Creating, and Ordering an HP Recovery.
      http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=bph07143#N76
2) How to Troubleshoot Problems When a Computer Does Not Start Up or Boot Properly.
     http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01443371&cc=ad&dlc=en&lc=en&jumpid=reg_r1002_us...
3) Restoring Files that were Backed Up Using HP Recovery Manager.
     http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03056985&cc=us&dlc=en&lc=en
I am an HP employee.
Please post rather than sending a Private Message. It's good for the community and I might not be able to get back quickly.- Thank you.
Please click the White Kudos star on the left to say thanks.
Please mark Accept As Solution if this resolves your issue.

> Hello,
> Try this too. http://chrispederick.com/work/webdeveloper/
> Carl
Carl you're probably one of 6 people in the world still advertising that extension like it just came out 2 days ago. <img src="http://www.anorenn.com/emoticons/laugh.gif" alt="" />

Similar Messages

Firefox freezes when using "Save link as" or doing anything that needs to browse local file directory?

System: Windows XP, Firefox 17.0.1.
Firefox freezes when doing anything that needs to browse local directory such as saving file, uploading, etc....For example, can't save any image using "save link as". When attaching a file in email, whenever the browsing to other location on the hard drive will freeze firfox, which turns to "not responding"....

We're sorry to hear that your Firefox seems to be crashing. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
#Enter about:crashes in the Firefox location bar (that's where you enter your website names) and press Enter. You should now see a list of submitted crash reports.
#Copy the most recent 5 report IDs that you see in the crash report window and paste them into your forum response.
Thanks in advance for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes]] article.

Encore constantly crashes using dynamic link....

Not sure what's going on here, but I just wanted to see if anyone knew what was going on. For some reason when I use dynamic link from Adobe Premiere to Encore it constantly crashes immediately.
The project is just over an hour long with loads of edits.
Thanks

DStrange,
Thanks for reporting that. It can solve some "DL crashes Encore" problems.
Rookie, a first step (which you may have done) is to see if Encore can be opened on its own, do basic functions (e.g. add a menu from the library etc). If yes, then look at whether it is only the one Premiere sequence, etc.
And, yes, try DStrange's solution. You don't have to add chapters to see if works. Chapters are one of the thinks that can cause issues, so a no-chapter version is a good troubleshooting step.

Why I can not connect ipad2 and iphone5 to wifi by using d-link modle? but my computer and iphone3 can do it.

why I can not connect ipad2 and iphone5 to wifi by using d-link modle? but my computer and iphone3g can do it.

iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting
http://www.apple.com/support/ipad/wifi/
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Logical error in creating tables using db link in solaris

Hi,
While creating table using the syntax create table newtab...as select * from tab@dblink .. I am facing a problem. The newtab table created is having a structure different (from datalength point of view of varchar2 and char datatypes) from the source. The data length is getting tripled i.e. if a column a is varchar2(20) in tab then it is becoming --- a varchar2(60) in newtab. This is happening in solaris environment when the two databases are in 2 different servers. Please let me know if there are any patches to resolve the problem.
Thanks
Arnab

ORA-02019: connection description for remote database not foundHave you used this database link successfully for some other queries?
The error posted seems to indicate that the DB Link is not functional at all. Has it worked for any other type of DML operation or is this the first time you ever tried to use the link?

Issue using data link in XML Publisher

Dear All,
I am new to XML Publisher, for the first time trying data link concept in XML Publisher tool. The issue is very simple, I have two queries Q1(say it fetches sales_order_number, application_name ) and Q2 (say it fetches sales_order_number , error_number, error_description). And sales_order_number is passed as input using data link to Query Q2 from query Q1 and Q2 will retrive more than one row for a given sales_order_number.
Say for a given dept_name 1001 the output will be something similiar like
Q1:
SO# | Appl.Name
1001 | 'Invoice '
Q2:
SO# | Error.# | Error Desc
1001 | 1512 | No Data Found
1001 | 1513 | Invalid Entry
1001 | 2674 | Error while inserting the record
and the query which I have used in XML template goes like this
<dataQuery>
<sqlStatement name="Q1">
<![CDATA[select sales_order_number, application_name
                  from T1
                 where sales_order_number = :in_sales_order_num]]>
</sqlStatement>
<sqlStatement name="LINES">
<![CDATA[
select sales_order_number , error_number, error_description
from T2]]>
</sqlStatement>
<link name="Dummy_LINK" parentQuery="Q1" parentColumn="sales_order_number" childQuery="Q2" childColumn="sales_order_number" condition="="/>
</dataQuery>
<daraStructure/>
And the grouping is as follows
<group name="G_Q1" source="Q1">
     <element name="sales_order_number" value="sales_order_number"/>
     <element name="application_name" value="application_name"/>
<group name="G_Q2" source="Q2">
     <element name="sales_order_number" value="sales_order_number"/>
     <element name="error_number" value="error_number"/>
     <element name="error_description" value="error_description"/>
</group>
</group>
And in the RTF template I have properly used <?for-each:G_Q1?> <?for-each:G_Q2?>- --
<?end for-each?><?end for-each?>
Ideally the header (Q1) should have one row and the lines (Q2) should have 3 rows. But the issue here is even Q1 produces 3 rows.
If in case Q2 has 4 records, then Q1 also plots 4 records in the report output. Hope I am explaining the issue correctly. Any help to resolve the issue would be a great. Thanks in advance.
Regards,
Antony.

try like this
<?if: (TYPE='A') or (TYPE= 'B')?><TABLE STRUCTURE><?end if?>
or
<?if:contains('A~B', TYPE )?><TABLE STRUCTURE> <?end if?>

Issues with using relative links in Captivate 8

Is anyone else having issues with using relative links in Captivate 8? These links all used to work in the previous version of Captivate. And I could have sworn this was fixed already once in Captivate 8 but it's popping up again for us. Here is the situation... We have courses that are made up of multiple lessons which as separate Captivate files. Within those lessons are buttons to link to external documents (which live in a shared document folder), demonstrations, etc. We use relative links because we post these to our amazon servers and we also sell them to clients where they can post them on their own web servers or in their LMS. SO we can't put in full paths for the links or we'd have to change them constantly. So an example is that the link for a button might be "../Document/nameofdoc.pdf" This would be going to a user guide or something that is posted in the "Document" folder that lives at the same level as the lesson's folder. But now, all of the sudden, none of our bazillion links is working. And I've tried buttons, hyperlinks, and even the old click box. Nothing works with relative links. And I did check the permissions on every file and folder on our Amazon server to verify nothing changed there as well. Any suggestions?

I have the same issue with relative links using Captivate 8. I am trying to load Captivate modules into an LMS using relative links to document files within the LMS. The links work fine during a site page test so not an issue in the LMS, but from the Captivate module they aren't working....
Help?

Open Page in new window using action link

How do I open a page in a new window, using action link ?
If I put javascript window.open in OnClick event, the action event ins�t called.

Hi,
The window.open method can be used with the hyperlink component. So please try it with a hyperlink component.
Cheers
Giri :-)
Creator Team

Using web link to call the report by passing the parameter but report blank

Hi,
I have using web link to prompt to generate the report(Quotation Format) by passing SR number in Service Request object.
The result return is blank report, the URL link that i put in as below :-
https://secure-ausomxega.crmondemand.com/OnDemand/user/analytics/saw.dll?Go&Options=rfd&Path=/shared/Company_AEGA-3V6GLL_Shared_Folder/SR%20Quotation&Action=Navigate&P0=1&P1=eq&P2="Service Request"."SR Num"&P3=%%%SR_Number%%%
If preview in report folder, the report is generated with the output.
Is my syntax having problem or the method cannot be done this way?
Please advise

Hi Alex,
I manage to get the report output but the result is always same.
i have checked the filter, the filter is calling the SR number.
When i try to output to PDF an error prompt :-
Sax parser returned an exception. Message: Expected entity name for reference, Entity publicId: , Entity systemId: , Line number: 335, Column number: 12
Error Details
Error Codes: UH6MBRBC
Thanks
SK

Using text links to open accordion panel

How do I use text links (from the page's main menu) to
programatically open a particular panel.
here is the page:
http://debrankin.com/tee/SITEDESIGN/
for example: I want to click on "Resumes and Cover Letters"
in the left hand menu to open the first accordion panel (by the
same name). I have this set this page so that all panels are closed
initially.
i know i'm missing something because this obviously does not
work: i've looked for documentation and this issue is inadequately
addressed!

twinflame wrote:
> i know i'm missing something because this obviously does
not work: i've looked
> for documentation and this issue is inadequately
addressed!
Not really. The problem is that you have attempted to create
a
JavaScript object called accordion1 before the accordion HTML
is even
loaded into the browser. Moreover, the script that
initializes the
accordion is already in your HTML where it should be (after
the
accordion), but it uses Accordion1, not accordion1
(JavaScript is
case-sensitive.
Remove this after your menu.
> <script type="text/javascript">
> var accordion1 = new
Spry.Widget.Accordion("Accordion1");
> </script>
Change the links in the menu to Accordion1.openPanel(0),
etc., and it
should work.
David Powers
Adobe Community Expert, Dreamweaver
http://foundationphp.com

How do I use mobile link to view documents on more than one device?

I have documents on my iPhone and want to send them to my iPad using Mobile Link. How do I do this?

Hi bephys,
For this you can simply upload the doc to files.acrobat.com and send the link to the recipient via Adobe Send.
Anyone having the link would be able to access the doc.
Alternatives would be Google Drive or One Drive.
These links might be helpful to you:
https://support.google.com/drive/answer/2498081?hl=en
http://windows.microsoft.com/en-in/onedrive/ios-faq
Regards,
Rave

TNS-12666 error occures when using database link

When I am trying to use database link
defined in my database the following error occures:
TNS-12666 Dedicated server: outbound transport protocol different from inbound.
In documentation is stated to resolve such an error to
specify the same protocol in the SQL*Net connect string or alias for the outbound connection as that used for the inbound connection.
I have in tnsnames.ora defined network service name
by which I can connect to such a database by SQL*Plus
without any problems, why can I not do such a thing
via database link?
Thanks a lot for advise, ...

Could you change the following entry in your 'sqlnet.ora' file and try?
SQLNET.AUTHENTICATION_SERVICES = (NONE)

How to Execute a Remote Procedure in Portal using Database Link

Hi,
I followed the instructions to create a Portal form for a remote procedure. But I am encountering the following error. Can someone advise what may be the cause?
Failed to execute - Missing string(create_package_body) language(us) domain (wwv) sub_domain (wwv_builder) (WWV-04300)
ORA-04020: deadlock detected while trying to lock object PUBLIC.PORTLET_SCHEMA (WWV-11230)
Failed to parse as PORTAL - (WWV-08300)
PURPOSE
How to execute a remote procedure in Portal using Database Link.
DESCRIPTION
This procedure assumes that you have two databases, one of which is remote, and Portal is configured in the other.
Remote Database A:
==================
1) Create a procedure as follows: Create or Replace PROCEDURE SCOTT.ADD_TWO_VALUES ( v_one IN NUMBER, v_two IN NUMBER, v_result OUT NUMBER) as begin v_result :=v_one+v_two; end; 2) Grant execute privileges to PUBLIC on the procedure.
Database B (where Portal is configured): ========================================
1) Create a public database link and choose to connect as a specific user (say SYSTEM). By default, in an Oracle 8i database, the "global_names" parameter in initSID.ora (or init.ora) file is set to "true". This Global Naming parameter enforces that a dblink has the same name as the database it connects to. Therefore, if the remote global database (A) name is "ora8.acme.com" then the database link should also be named as "ora8.acme.com".
2) Create a synonym for the procedure in Database A. Make sure you fully qualify the procedure name in the remote database (like SCOTT.ADD_TWO_VALUES).
3) Create a dynamic page to execute the procedure. The ORACLE tags in the dynamic page will look similar to the following: <ORACLE> DECLARE v_total NUMBER; BEGIN ADD_TWO_VALUES(:v_one,:v_two, v_total); htp.p('The total is => '); htp.p('<input type="TEXT" VALUE='||v_total||'>'); htp.para; htp.anchor('http://<machine.domain:port#>/pls/portal30/SCOTT.DYN_ADD_TWO_VALUES.show_parms', 'Re-Execute Procedure'); END; </ORACLE>
4) Portal does not have an option to create a form based on a synonym. Therefore, if you want to create a form instead of a dynamic page, create a wrapper procedure and then create a form based on this procedure. For example: Create or Replace PROCEDURE PORTAL30.ADD_TWO_VALUES_PR ( v_one IN NUMBER, v_two IN NUMBER, v_total OUT NUMBER) as begin add_two_values(v_one, v_two, v_total); end;
5) Grant execute privileges to PUBLIC on the procedure.

hello...
any input will welcomed... Thanks..

Using database links in a plsql page process

I am trying to use a database link in a pl/sql page process.
It works fine when I use the link name in the plsql like this:
BEGIN
SELECT
CARD_ID
into
:P12_HDR_CARD_NUMBER
from     [email protected];
But the link name will be coming from a page item (P12_DBLINK) populated as follows:
select db_link d, db_link r from user_db_links;
I have tried the following and it's not working:
DECLARE
l_link VARCHAR2(30);
BEGIN
l_link := :P12_DBLINK;
SELECT
CARD_ID
into
:P12_HDR_CARD_NUMBER
from     fusion.EXM_CC_COMPANY_ACCOUNTS@l_link;
this gives me:
ORA-04052: error occurred when looking up remote object FUSION.EXM_CC_COMPANY_ACCOUNTS@L_LINK.WORLD ORA-00604: error occurred at recursive SQL level 3 ORA-02019: connection description for remote database not found
I thought that maybe the link name was getting appended with .WORLD automatically but the link name already has .WORLD at the end. I tried stripping that off first but the error is the same.
Is there some synatx for this that will work for this? Will I need to use dynamic sql?
Any suggestions are most appreciated.
thanks,
john

Hi John,
check the following example to use the execute immediate statement for your purpose
sql - Variable for Database Link Name - Stack Overflow
let me know if this answers your query in the current thread

Using a link to trigger a delete action on form page?

Hello,
I have been unable to find an explanation about how to do this in the documentation, these forums or the old interakt forums.
Is it possible to use a link to trigger the delete action on a form page?
If so how is it done?
Thanks in advance!

Sorry Purple.. I know that there is a delete link that triggers the delete transaction on the form page..
The question was if anybody knew if I am able to use a link to trigger that delete transaction (on the form page), much like a dynamic list has a link that will trigger the delete transaction on the form page.
I don't want to use a dynamic list in this case though. :)
Thanks anyways,
Drew

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