Useless microphone while recording videos.-.

My iPhones microphone is not working when I play the recorded videos from my device all I hear is loud cracking sounds and faint voices, while doing Skype and regular cellular calls and voice memos it works absolutely normal but when it comes to recording videos it becomes useless.

Hi Dcypha13,
Thanks for visiting Apple Support Communities.
If one of the microphones on your iPhone is not working, I recommend these troubleshooting steps:
Make sure nothing is plugged in to the jack connector.
Make sure nothing is blocking any of the microphones (see the pictures below to locate the microphones on your device)
Make sure none of the microphones is obstructed by dirt or debris.
Turn the iPhone off and then on.
Make sure that the latest version of iOS is installed.
If necessary, find general iPhone hardware troubleshooting suggestions.
For further assistance, contact Apple Support.
You can find these steps and more information here:
iPhone: Microphone issues
http://support.apple.com/kb/ts5183
Best,
Jeremy

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