Useless product.

I have an ongoing issue with my hp printer (see previous posts). It is not printing under the wireless connectivity, only through the eprint facility, which is hit and miss as I continually have to re enter my hpeprint address for it to function.
I have lost complete faith in hp, after trying all suggestions to enable it to work, it still doesn't. I bought it to do its job...which is to print. Unless one of the hp engineers comes out to look at this useless product and get it to function. This is the last hp product I will have the misfortune of owning.

Hello,
May i have the printer model# or name ?
Operating system on PC ?
If you know the IP address of the printer or if you are intending to have the printer connected with a USB cable, please try the below mentioned steps.
Below mentioned steps are for a Windows PC .
( if the printer is connected with USB )
Click START > Device and Printer > Add a Printer > Add a local printer >
Select "Use Existing Port " then Virtual USB from drop down , Click NEXT, in the Manufacturing list , select HP / Hewlett packard, and from the right pane , select Deskjet 6980 and complete the wizard
OR
( if printer is on Network, )
Click START > Device and Printer > Add a Printer > Add a local printer > Select "Create a New Port" > type in the Printer's IP address Click NEXT, in the Manufacturing list , select HP / Hewlett packard, and from the right pane , select Deskjet 6980 and complete the wizard
Now try printing from lotus and hopefully it should work.
Regards,
Jabzi
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I work for HP
Regards,
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

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How do I go about getting the product serial number to register my product as well as install my product. I bought it with a product box. On the software disc sleeve, there is a series of numbers pasted at the bottom of the sleeves but this is not valid

How do I go about getting the product serial number to register my product as well as install my product. I bought it with a product box. On the software disc sleeve, there is a series of numbers pasted at the bottom of the sleeves but this is not valid. When I tried to type this in for registration, it does register as this numbers also contain letters in it. Apparently the registration boxes accept numbers only. What do I do with a useless product for which I have paid good money for it?????

This is the simple solution which was offered to me when I tried to get the serial code on line.
The box and disc sleeve do not contain a series with 24 numbers which I presume is the product code to install.
I tried to redeem the registration code by following what they recommended, but inevitably it gets to the page that showed the registration boxes that need 24 serial numbers and I got stuck again.
This product is so different what my previous experiences of other software products where I just enter the serial number straight from the disc sleeve and then I got registered and go on to use the software.
I is really frustrating, spending the last two hours trying to get my product going....

Nokia E5 - Product released with bugs - Any Nokia ...

I bought Nokia E5 assuming it's a super Smartphone at affordable price but i was conned. It doesn’t even have features present in budget phone. You have released this product with lots of bugs. I want someone from the higher ups respond to my complaint.
1>    Even if you have 3G internet it is slow and takes a long time to display pages. Sometimes it is stuck at 0k and does not load the page. Bug: There is a BACK button at the bottom right of the screen to go back to previous page but doesn’t work. The page gets stuck at this point. If you’re lucky you should click on the back on the web page itself.
2>    Lack of feature: When you receive an SMS, classic Nokia phones display name of the person who has messaged. This phone only shows ‘1 message received’ no name display.
3>    Lack of feature: All Nokia phones have a feature where you can send text message to recently used recipients, numbers in called register, contacts etc. so that you don’t have to add recipients again and again. This feature does not exist in E5.
4>    Defect: ‘Options’ Key on the left side doesn’t work..need to press hard to get it working (it’s specific to my phone and was working earlier)
5>    Defect: Often looses connection while talking and gets ‘connection error’. Even if you dial back the same error shows up. If the caller is trying to call at this time, they get not reachable issue. You need to switch Off and On the phone, wait till it reboots and then it connects again. Looses signal many times. This is not SIM issue, one time I rebooted the phone and still had lost signal. I put the SIM in my old 2700 classic; I found there was full signal. I put the SIM back into E5 still had lost signal. I did not use the phone for ½ day and then tried putting Sim again, it worked. Pathetic phone!!!
6>    Feature made complex: All Nokia phones have an option to Mark/Unmark text messages or contacts to delete. For ex: if I choose to delete 10 messages from my inbox, I can go to options and select ‘Mark’. Later on Mark button is active and you can just highlight the message and keep pressing center key on keypad and it’ll automatically start marking the items. Once all 10 messages are marked, choose delete and they’re deleted. In E5, every time you have to navigate to options and select ‘Mark’. For ex: if you want to delete 10 messages from inbox, you need to navigate 10 times and select ‘Mark’. What a time waster!!!
7>    Do you call this a business phone? Lack of feature: You can snooze a reminder only up to 5 times. After 5 snoozes the option to snooze does not display. While I can snooze infinite times in my 2700 classic. Budget phone is better!!!
8>    Product limitation: It has a built in dictionary which doesn’t have many words. For ex: retrospective
9>    Bug: If you install any application dictionary, you cannot type lower case letters for certain words. In order get a meaning of a word say ‘ordinance’, you should type oRDinAncE. I’ve installed 4 dictionaries and had this issue with every one of them, so this is not app specific. The same app(English mini) in 2700 worked just fine.
10> Bug: Built in Map application doesn’t work most of the times. It gets stuck on Waiting for GPS while my friend’s Iphone gets full GPS signal.
11> Bug: Built in ‘Google’ app doesn’t work either. It only displays the result, when you try clicking on one of the results, you get ‘unable to open this browser…’ while you can open a new web page and type www.google.com, search for results, click on the link it works. Damn I can’t even uninstall built in google app.
12> Product limitation: You cannot organize your songs, the way you want. It displays everything including ring tones. I think Nokia wants their customers to listen to mp3 ring tones while travelling.
13> Lack of feature: How to turn off Camera sounds? You can’t, this is ridiculous and disturbing.
Trust me Nokia has lost its market to Samsung and Apple. Nokia phones are no longer reliable. What a waste of money for Rs 9500/- I don’t even get features available in a classic budget phone. If you have a convincing response let me know.

Hi ,
The same problems are faced by me in my Nokia E5 handset as mentioned by navbond007.
This is really pathetic and shame on Nokia that even knowing the problem they are not responding to their customers.
Seriously nokia is loosing his name by creating such useless products, and no quality thing is anymore associated with this brand.

Hmm. They really do hate copper.

This importat message is showing on my page even though I am already FIOS.
"http://www22.verizon.com/ForYourHome/MyAccount/Protected/Common/CopperToFiOSPromo.aspx
FiOS is Here!
We are in the process of converting your entire service area to our state-of-the-art fiber-optic network and we need your help!
Products you may currently subscribe to such as High Speed Internet (DSL) or voice services over our copper phone lines will no longer be available in your area once this transition is complete. In order to transfer you to our fiber network, we need to schedule an appointment to install new equipment at your location. Scheduling this appointment immediately will ensure you a worry-free experience with no service interruptions. Act now to avoid any disruption of your service by simply selecting an option below.
As a result of upgrading to fiber, we will be able to offer you a complete bundle of services to address all your communications and entertainment needs. The upgrade allows you to keep the voice service you have today and also gives you the option to subscribe to our amazing FiOS TV and FiOS Internet services.
Reminder: The move to fiber optics will not change your current Verizon services or rates and you will not be charged for the installation or for the equipment required for the fiber upgrade
OPTION 1 – Convert My Service to Fiber
I only wish to change my current copper phone service to a fiber connection.
Convert to Fiber
OPTION 2 – Explore FiOS Options
I want to explore all Verizon FiOS upgrade & bundle options available to me.
Explore FiOS
OPTION 1 – Explore FiOS Options
I want to explore all Verizon FiOS upgrade & bundle options available to me.
Explore FiOS
NOTE: If you wish to simply disconnect your existing service, please contact your local business office.

1) Jive software is stupid, you are correct.
2) Yep, known major problem yet to be fixed.....
3) I think you're missing a link, isn't there a "start new discussion" crap link or something? I know, this Jived up interface is designed in such a way that most people never notice at least one "feature", it seems.
4 - They didn't do that?? No, they had to of done that (I think). I think if you can't find something that old, it's probably just the search sucking.
New definition of Jive at dictionary.com:
-noun
1) An amateur developer, particularly one who develops web forums in IT. ex. Jives are cheap to hire, but will negatively affect your bottom line unless you have exceptionally dishonest salespeople.
-verb
1) To screw over. ex. Wow, you really jived that company up this time!
-adjective
1) Extremely slow, to such an extreme as to render unusable. ex. These forums are so jive, most of us are going to have to find an alternative now.
2) Deceiving or misleading; dishonest. ex. The jive salesman sold another one of his useless products to an unsuspecting customer.
3) Useless or not worth bothering with. ex. This software is too jive to purchase.
4) Severely wrong morally; excessively punishing. ex. That's jived up man. That's just jived up.

New Zen Micro will NOT connect!

Hello all,
I just bought a Creative Zen Micro player. I installed the software, charged the battery to full and guess what.....the Creative software does not recognize my player as being connected. And yes, I've checked device manager to see if it appears. It does, with the correct name and everything. So what is the problem? I've read other messages on this forum about this problem but it usually seems to be a problem after installing a new version of firmware. But this hasn't been done in my case because I haven't been able to get the stupid thing connected in the first place.
I'm confused as to what to do next. I've tried resetting it by removing the battery and then holding the power button but this hasn't worked either. I first was using a usb hub to connect but after reading that you should avoid this, I tried plugging directly into a usb port on my machine. That also didn't make a difference. I've unistalled the player from the device manager about 5 times and reinstalled it. I've tried reinstalling the creative software/drivers about 5 times and no resolution. I've followed instructions from the Creative website step by step as the proper way to install the software but nothing works. I'm extremely disappointed to bring home a product that does not work out of the box. Oh, and yes I have Windows XP Pro so the OS isn't the issue here. I guess I will just return this useless product unless someone else has another idea that I could try. I'm really at my wits end.
Thanks for listening to this short novel,
Drawn-a-Blank

The software that will not recognize the player is the Zen Media Explorer and Media Source. I'm not sure what firmware I have and I can't check since I'm not at home. But, I can't install new firmware even if I wanted too since it won't connect. However, I have downloaded the lastest drivers but I don't think I've installed the lasted version of Zen Media Explorer, so I guess that is one other option.
Message Edited by drawn-a-blank on 07-23-2005 09:30 PM

The Absolute End Of My Tether - I GIVE UP !!!!! Trying to update to 7.6.2

OK here goes........
1.Tried to update a perfectly functioning older iTunes because of the prompt.
2.When attempting to run the download I almost immediately get the message:
"ITUNES INSTALLER COMPLETED.
THE INSTALLER ENCOUNTERED ERRORS BEFORE ITUNES COULD BE CONFIGURED.
TO RETRY THESE OPERATIONS AT A LATER TIME , PLEASE RUN THE INSTALLER AGAIN."
3.Following recommendations from this website, I uninstall previous version of iTunes COMPLETELY and previous versions of quicktime COMPLETELY. TEMP FILES ALSO REMOVED.
4.Same problem, same error message.
5.Repeated points 3 ad infinitum. To no avail
6.After much anger and frustration, I manually install [usbaapl.sys] driver into the C:windows/system32/drivers folder and this seems to install okay. I could not find the Apple mobile media driver anywhere. Howeverthis doesn't make a blind bit of difference.
7 THE PIECE DE RESISTANCE: I REFORMAT the hard drive because I'm getting so frustrated. Once I'm back up and running I try to install iTunes 7.6.2. I STILL GET THE SAME ERROR MESSAGE!!!!!Unbelieveable.
8. I find an earlier version of itunes and quicktime from Hippo, and these install fine but are completely useless when it comes to connecting an iphone. I get messages to update the iTunes.
9.I have tried Registry repair, MSCONFIG etc - no joy
10 Device manager originally showed iPhone as an imaging device but following manual [usbaapl.sys] driver install, it is shown as a USB device in D.M. The newer iTunes still fails to install.
10 I have followed almost every piece of advice here and I still get the same message.
~~~~~~~~~~~~~~~~~~~ MY QUESTIONS ~~~~~~~~~~~~~~~~~~~~
1. How can such a problem persist even after a REFORMAT ?? I am obviously not alone in this problem. Please, Please, Please if anyone out there knows a solution to this stupid annoying problem, please post it.
2. Having paid for 3 ipods and an iPhone [all legit and above board hardware] I am stuck with useless products unless I can get the software working?
+++++++ WHATS THE ANSWER????++++++++++
<Edited by Moderator>

Old versions of QT will open but not the latest couple which won't install let alone open.
Have used latest windows installer as well as the 3.1 Cleanup utility to remove any leftovers prior to re-installing.
I can install and all QT and IT apps as follows:
quicktime no later than 7.3
itunes no later than 7.5
neither support iphone as I get a message when opening up the 7.5 vers of itunes saying that the phone is not supported.
I then have the option of updating.
I usually then use all the tools to uninstall any trace of Apple software and then try to re-install the later version and get the same error message!
SURELY an update should just install and update without any grief let alone what I'm going through. BTW 'they' have removed another post.
Any ideas?

"Edit" Functions Grayed Out and No Longer Work

I have CS5 and have used it for several years now and it has served me well but suddenly, I find that many options (such as most "Edit" options within it are noy grayed-out and non-functional. I've uninstalled it and re-installed but the problem is still there. I can no longer find a phone number to get tech help like I used to and am now totally stuck with a useless product. Does anyone know a fix here?

Jerry, thanks for the screen shots. As JJMack said, a preference reset might work. You might want to go to actions>edit on your post and remove the second picture. Looks like it has some personal info on it.
Try resetting the Photoshop preference file: Hold Ctrl+Alt+Shift/Cmd+Opt+Shift as you initiate Photoshop's startup. Select "yes" when asked if you would like to continue with reset.
Benjamin

Lack of CARE from Customer Care - Need an Aust con...

I raised a complaint via the contact us above and to be honest.
it is the WORST experience I've ever had. The customer care is useless. It has now been over a month and everytime I go back to them, they answer with the same response. I posed several questions and they come back with the same answer and NEVER answer the questions I've asked.
To be honest, they must be imbeciles as no matter how many times I point out my questions,. they still don't answer them,.
I'm fed up with Nokia and will not recommend it to anyone. I've also sat down with the board of my company to phase out the use of Nokia's as there is no service.
Please provide me details of an Australian manager I can raise my complaints through as my next step, in the next few days, will be to go through the ombudsmen and drop a side not to Today tonight/A Current affair. As I've seen ALL over the net and on the forums, there are a lot of unhappy people with a useless product!

Hi usivaj,
I have found your complaint in the system, and will ask the Australian Care team to contact you as soon as possible.
If this or any post answers your question, please remember to help others by pressing the 'Accept as solution' button.

Adobe Media Encoder CS6 is a worthless piece of unstable trash

8 gigs ram
Intel Core i7 950
Quadro FX 1800
Yadda yadda yadda. My comptuer should have enough juice to encode what I need it to (old NTSC home video footage). Unfortunately, regardless of my output settings, Adobe Media Encoder hangs and crashes when I try to encode a video with a length anywhere north of 10 minutes. It's infuriating. No logs, just an alert stating "Adobe Media Encoder has stopped working and needs to close".
This is a professional piece of software designed to do one thing and one thing well. The length/size of my source material shouldn't matter. I should not be having these problems. There should at least be a directory of comprehensive error logging so I can give a more useful description of my problem, but alas.
My questions are:
1. Are there any general tips you can provide to increase the stability of this useless product?
2. What are my alternatives, software wise? What can I use to actually get what I need done? Any recommendations?
Thank you.

What's the old saying, "You'll catch more flies with honey than with vinegar"?
Everyone hear loves to help other users, but attitude is important. The CS6 AME works perfectly for me and most other folks, which would indicate that there is something wrong in your particular setup or workflow. I understand you are frustrated, but let's take a deep breath and get this fixed for you ;-)
First off, Adobe always comes out with bug fixes after the intial release - are you using the latest 6.0.3 for Premiere? I don't know if there was an AME update, you can check that easy enough.
What is the workflow - how do you capture the clips, what are the Sequence Settings, and what are the Export settings?
Do you have a separate drive for video, or using C: for it all? Drives defragged, not too full?
Graphics card driver up to date?
Thank you
Jeff Pulera

How do I move pages in the thumnb nail view. This was available in previous versions. Can't do it in the new version.

How do I move pages in the thumnb nail view. This was available in previous versions. Can't do it in the new version.

Pages v5+ is Apple's version of, “Who moved my cheese?”
This is a brand new 64-bit rewrite redesign of the prior version. It isn't that they malevolently removed 100+ features that were user productivity habits — it is due to the fact that they haven't had time to restore 8 years of Pages evolution back into the application. The end result is the same. A largely useless product.
It is anyone's guess what schedule priority and functionality Apple will follow with future application updates. For starters, they should set the version back to 1.0, if for no other reason, than to create an even greater cosmos between Apple Marketing and fact.
There is no point going further. Peter has shared clarity. Apple is lost in its own funhouse of mirrors regarding desktop applications.

Apple TV2 Dark movies

I just buy and ATV2 and have and "old" plasma TV with no hdmi but connect trough VGA and it´s right i see 720i correct in my tv, colors too but in movies i see is soo dark, shadows go to black. I try rgb low, high, modes but in low is even worst. I read than my atv could detect my TV (because VGA port) is a pc monitor and send a 0-255 signal and not 16-235 color space (TV). How can try other mode?
The solution another TV but my plasma is ok

Sorry; I don't understand your message. Are you talking about the restore option? And does your message imply that the update that makes Airplay possible will destroy the download capability?
I am seeing this result most of the time, but not every single time. Still...essentially unusable at the moment; I have the deluxe Comcast package that is otherwise fine. Apple...if you're reading this....this is a "will return the **** useless product" issue.

CL75iP Dream Machine Issues

Hi,
I have some concerns with the CL75iP Dream Machine with v1.07 firmware installed.
1) I set my alarm to sound a personal song of mine from the internal 1GB memory built into the unit. It worked the first few mornings but this morning while the song was playing (3 mins into it) the song began to skip and seconds later the unit reset itself. If I wasn't already awake I would have been late for work. THIS IS A MAJOR ISSUE that needs to be resolved. If everything else was buggy but the alarm work 100% flawlessly I would be ok with this, because its primary function is the ALARM. PLEASE RESOLVE these inconsistancies, because a flawed ALARM FUNCTION is a USELESS ALARM CLOCK. It would be like buying a expensive sports car but you can't drive it because it has no wheels, expensive and useless product.
2) I would like to set the unit in "Night Mode" and have it stay in "Night Mode" until I manually adjust the brightness. Currently when set to "Night Mode" and the alarm goes off (which the brightness during the alarm sounding is okay with me), but when I hit the "off" button to turn the alarm off, the unit SHOULD go back to "Night Mode" (since i manually selected "Night Mode" as my desired setting). Currently I find myself constantly fussing with the brightness. IF I SELECT NIGHT MODE AS MY DESIRED SETTING IT SHOULD STAY IN NIGHT MODE UNTIL MANUALLY CHANGED BY THE USER. This is simple logic and simple programming, please add to firmware v1.08.
I REALLY like this product but these issues tempt me to return it. If you can get this right I would rave about this potentially amazing product!
Thanks!
Adam

When the sleep timer option is set and the set time has elapsed, the screen will get dark (fade out). When night mode is set and the clock radio is not used, it will switch to sleep mode 5 seconds later. If your current song is having issues, please test with another song. if you are experiencing issues with your ICFCL75IP since the Firmware update please contact tech support for further options.
http://esupport.sony.com/US/perl/suppor ... =ICFCL75IP

ATV2 sync from my laptop

Hi.
I have tried to find the answer in other posts with no luck, so here we go:
I have just bought the Apple TV 2. gen and it went smooth online wirelessly through my Time Capsule. When trying to connect to my computer I need to type in my Apple ID and password, which is not accepted! So no connection here!
I have tried to reboot, type in again, change password online - nothing seems to work. A little odd thing is that I can play music from my computer to my apple tv, so there is some kind of connection.
PLEASE help, it is driving me crazy this think

I called my internet provider today and sadly the answer was that they don't support the Apple TV:( So now I have a useless product, so guess I have to change to another provider (I have just found the cheapest one!) At least I got a solution to my problem!

IPAD 2 is extremely Sluggish HELP

why cant the update actually make this problem go away. anyone has a solution for the crap apple puts out...
paying top dollar for a quality product in return i get a useless product that I cant stand using because of the "new and improved " updates. no quality control and on top of that worst customer serivce ever!!
If there is anything i can do to actually make a difference please let me know. i did the simple two button reset which doesnt change a thing...

Hi Restore back to Factory, Settings Backup first to iCloud. This will get rid of any bugs. After Restore use same apple id & password then you will get all your apps, & data, back. I do a factory, restore, about every 2 months if i think iphone or ipad is slowing down. Cheers Brian

Nokia 301 Dual SIM - Issues opening message folder...

Nokia as a company should be ashamed of manufacturing a phone like this(irrespective of if this is a issue with software or handset or both). I bought this assuming Nokia is a robust stable phone (Already have S3, but need a dual sim compact phone).
But lately i have been getting "Message storage memory not ready" when i try to open inbox or conversation folder (under 'Messages' menu).
Tried Hard Reset / Soft Reset and nothing worked. Restared the mobile and this did not work too (SIM Out, IN and Restart did work either) Couple of times after reset it worked fine. But after few minutes, it again showed up the same error message.
This is no abuse, but for Rs. 5700 that i paid this problem is bull **bleep**ting. And i would not expect this kind of useless product from Nokia.
And the hand set (Hands Free) that came with this phone does not stay in my ears even for a minute, it keeps falling.
Be ashamed Nokia.
Phone is still in warranty, not sure what i can do with the warranty as iam out of the country now.
IAM NEVER EVER BUYING A NOKIA AGAIN.
Any solution to this issue will be greatly appreciated.
Thanks guys

TrueLies1,
Warranty covers both parts and labour services that will be rendered to the phone. The device might get repaired or replaced with a new one depending on the evaluation made by the Care Point specialist.
You may try to send the the phone along with its box to the Care Point for warranty validation purposes. You may also locate the nearest Nokia Care Point by accessing this page at nokia.ly/1oj1joQ.
Good luck

Useless product.

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