User account is gone HELP!!!!!!!!!!!!!

Ok so last night shut my laptop down like usual, turned it on this evening and my login screen asked me to type in my user name and password typical. Well it would not accept my login information. So I booted from the snow leopard disk to reset the password my user account is not listed. So I enabled root and set the password logged in with my root account went under system preferences account standard user account is not listed. My home folder is still there my data is still there backing it up now any advice would be appreciated.

I did the nearly the same steps you did - set the root user, password and then logged in. You went to the right place - but it sounds like you needed to go just a bit further. Try this:
- In finder, go to the User Folder so you can see the name of the Home Folder there
- If you had more than one account, check the deleted folder as well
- Leave this window open - for reference
- Go to the Accounts in System Preferences
- Select the "+" to add a new user
- create the "new" user with the exact same name and password as the one you want
- you should be prompted, if you want to use the same "home" file, select yes
- you should have your accounts back - next time you log in with that user.
Good luck

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I have bought used I phone 4s. I cloud fails to accept my apple ID, which is accepted by I tunes. In fact it says that I have used maximum number of user accounts. Kindly help me in this matter.

I have bought used I phone 4s. I cloud fails to accept my apple ID, which is accepted by apple store and I tuned.
It says that I have already used maximum number of user accounts. Kindly help to resolve this problem.

Hello Renvin29,
It sounds like you need to disable your iPhone remotely. I'm sorry to hear about your phone! The only way to do this with is Apple services is if you had Find my iPhone enabled. You have 2 options:
You can use this article to put the phone into Lost Mode and preserve your data on it, but prevent access to it:
iCloud: Use Lost Mode
http://support.apple.com/kb/PH2700
Or you can just erase it remotely outright:
iCloud: Erase your device
http://support.apple.com/kb/PH2701
You should also take a look at this article for additional info on what to do about this situation:
If your iPhone, iPad, or iPod touch is lost or stolen
http://support.apple.com/kb/HT5668
Thank you for using Apple Support Communities.
Take care,
Sterling

Leopard Kernel panic - when rebooted main user account is gone

The title describes my problem well I think. My macbook running Leopard had a kernel panic. When I rebooted, the user account was gone. I booted from the Leopard DVD to reset the password, and reset the password of the root account and a mobile account - to which I have forgotten the password - with admin privileges. Neither one will log on. I'm pretty sure the mobile account will need the domain controller to successfully log on.
The root user I have never activated, so I suppose I can't use that. And without the ability to log in I can't seem to think of a way to activate it either.
There's a guest account available. And it works alright.

Will either of the two accounts log in while booted in safe mode (hold down the shift key at boot time)?

Locked out of my user account - can anyone help please!?

Hi all
I have a rather annoying issue that only happened a few hours ago and I have come here to ask for help if I may because I do not have the experience to resolve it on my own.
Here goes.. Using my 2009 mbp, running snow leopard 10.6, computer hangs with spinning ball, try to shutdown and it just hangs. So I shutdown with the power button and when I power up I find I cannot access my standard user account with everything in it - I get a message saying " cannot access account at this time due to an error" .
The mbp I'm using has two drives : one intel ssd for osx and program's and a hitachi hdd for storage. The hitachi drive is in a caddy in the place of the SuperDrive and the SuperDrive is now in an external enclosure and the intel ssd in the hard drive bay.
Things I have tried :
I have booted in safe mode - same error message.
Cleared PRAM - same error message.
Booted from system disc and tried to reset password - same error message.
Ran disc utility from cd and I see that the hitachi hdd is not mounted - it will not let me mount the volume, first aid sees that it's still alive but that's all it will do.
The intel ssd checks out just fine in disc utility first aid - I repaired permissions.
I suspect the hitachi hdd is at fault but would really like someone's educated opinion if that's ok? As all my data is on it and stupidly I have not backed all of it up.
I am having to send this from my iPhone !
Many thanks
David

It sounds like the Hitachi with your home folder may have died or become problematic, in one way or another. This won't solve that problem, but it may help to get you to be able to at least log in. These instructions are for resetting a password with a CD, not your issue, but it will allow you to create a new admin account, so at least you will be able to login. Not sure what will solve the problem with the Hitachi, if it won't mount because, for all intents and purposes, it's dead. If that's the case--and can't be certain it is--you might need some kind of recovery software. (Google that for Mac. There are many available programs.) That booting in Safe Mode doesn't fix the issue is not a good sign.
Make certain you give this new account admin privileges.
Reset Mac Password – without a CD or Boot Drive
reset mac password Using a pretty nifty trick you can reset a forgotten Mac password without a Mac OS X installer CD/DVD or any kind of boot drive or recovery partiton, and without having an Apple ID. This is basically the be-all-end-all approach if nothing else works, because it’s guaranteed to get you back into a Mac when the other options are available, and it works in literally all versions of OS X. The steps may seem a little intimidating at first but I assure you it’s easy if you follow them exactly, here is exactly how to do this in three stages:
Stage 1) Boot into Single User Mode and remove a setup file
    Restart the Mac holding down the Command+S keys, this will take you into Single User Mode and it’s Terminal interface
    You’ll need to check the filesystem first:
    fsck -fy
    Next, you must mount the root drive as writeable so that changes will save:
    mount -uw /
    Now, type the following command exactly, followed by the enter key:
    rm /var/db/.applesetupdone
    reset forgot mac password
    After removing the applesetupdone file, you need to reboot, type ‘reboot’ and hit enter
Stage 2) Create a New User Account upon System Boot
You aren’t finished, but the hard part is now over – no more command lines, you’ll now be in the familiar Mac OS X GUI to finish the password reset process. In this step we just create a new user account as if you just got a new Mac:
    Upon reboot, you will be presented with the traditional “Welcome Wizard” startup screen just like when you first get a Mac
    Follow the welcome wizard and create a new user account – making the account name different from the account whose password you want to recover
    Continue on and boot into Mac OS X with this newly created user account, this new user account is an Administrator and has administrative access
http://osxdaily.com/2010/08/10/forgot-mac-password-how-to-reset-mac-password/

User account? urgent help

Ok so i bought my computer second hand and I foolishly tried to change the details on it without knowing what i was doing. My problem is that i was playing around with the user accounts and the next time i turned my computer on i lost everything on my computer. I have no files, pictures or anything at all (excuse the language but i dont know anything about computers). I took the computer to the apple store but they couldnt really help. I tried explaining that their was only one user account you can log on as but when you look on the hard drive for some reason there are two users. So my question is....if you swap user accounts do you lose all your files and is that what ive done??? Does any1 have an explanation?? It is urgent because i have uni work that i didnt back up and lost Thank you

Hi taddy14, and a warm welcome to the forums!
Did you rename your home folder by any chance? The one with the house icon. If you did follow these steps:
http://discussions.apple.com/thread.jspa?messageID=5786967&#5786967
Return to default desktop, apparent "loss" of home directory, (it can happen spontaneously too)...
http://docs.info.apple.com/article.html?artnum=107854
ChangeShortName 10.4 only...
http://www.macupdate.com/info.php/id/16620

Help, hidden user account trouble need help

i tried to create a hidden user account using the tuturial on : http://www.macosxhints.com/article.php?story=20080127172157404&query=hidden%2Bus er%2Baccount
when i did it i restarted my computer and at login the account i created appeared i went on it then switched to my regular account and when i switched my regular account settings where messed up, first off the colour of everything on the screen was lighter than it should be and fast user switching which i had enabled was now disabled and when i enable it it doesnt work and if i close system prefs then re open it shows fast user switching off, i logged off so i could switch to the new one and when i logged on as the new one the colors where fine but i had caouple other problems, in this account fast user switching was enabled and so i switched to my original account where the problems from before still existed. i tried deleting the account by terminal typing: sudo dscl . delete /users/hidden
hidden is what i named the new account by the way. now o restarted the computer and when the login screen came up it no longer showed the new account (named hidden) so i logged onto my original account but upon logging on the problems are back.
someone please help. i dont want to but if i have to i will restore my mac but i need someone to tell me how and how to back up everything
if you dont want to go to the link this is the terminal code i originally typed to create the user account
sudo dscl . create /Users/$USERNAME
sudo dscl . create /Users/$USERNAME PrimaryGroupID 0
sudo dscl . create /Users/$USERNAME UniqueID 0
sudo dscl . create /Users/$USERNAME UserShell /bin/bash
sudo dscl . passwd /Users/$USERNAME $PASSWORD
sudo dscl . append /Groups/admin GroupMembership $USERNAME
--i replaced '$username' with hidden (the username i chode)
and i replaced '$password' with the password i chose
please through in any idea you have i am desperit!

also i downloaded the thing on that page that says "i wrote a small script to automate the process, which you can get here" (here is a link)
the download did nothing
(that i know of)
again any help would be greatly appricated

I just purchased the ExportPDF upgrade to Acrobat, but when I go to the user page, it asks me to Subscribe again??? I'm logged-in under my user account...HELP!!!

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Hi rogue boeviers,
I just took a peek at your account, at it looks as though it's "pending." It can take several hours for a subscription to process fully. Please try again in a few hours, and if you're still having trouble, please let us know.
Best,
Sara

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From Accounts: click Login Options (bottom of the User window pane). If there's a check mark infront of "Show fast user switching menu as" it's enabled.

"Unknown User" account recovery, Please help

Hi,
Inadvertently i have been deleted an "unknown user" from the (System Properties-->User Profiles) this mistake deleted my "Desktop" and "My Document" files and other settings.
How can i resolve this problem or recover my files, i tried to use (System Restore) tool, but there is "uncompleted restore" message after computer restart.
Please tell me what to do, it's a critical problem for me :(
Best regards

As this thread has been quiet for a while, we assume that the issue has been resolved. At this time, we will mark it as ‘Answered’ as the previous steps should be helpful for many similar scenarios.
If the issue still persists and you want to return to this question, please reply this post directly so we will be notified to follow it up. You can also choose to unmark the answer as you wish.
In addition, we’d love to hear your feedback about the solution. By sharing your experience you can help other community members facing similar problems.
Thanks!
Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading
the thread.

Corrupted User Account

I recently made the mistake of installing office 2008. Somehow after I did this my one and only user account was corrupted. This causes word in particular to crash every time I try to insert a bullet.
After talking to the clowns a MS they tell me this is because my user account has become corrupted! and that I need to breate a new one and migrate everything across.
I have not been able to find a help doc on this topic so was wondering if anyone knows how I can to this
I am running leppoard

I sure would appreciate some help to resolve this issue of corrupt user accounts. The problem is quite separate from corrupt software preferences. Here's my situation: Microsoft Excel v.X crashed after several hours of use last night. It has refused to relaunch. Same with Word and Entourage. I've restarted, I've purged all the related preferences, I've uninstalled Office using Microsoft's removal tool, and I've repaired permissions... all without success.
However, when I log in as a different user, Office works normally. Very weird. Somebody out there must understand these mysteries and know just how to fix it. Either I must find a way to repair my user account, it seems to me, or a way to completely migrate all my extensive workspace to a different user account.
Please help!

HELP!!! I can't get into my macbookpro I unticked something in user account and today iv gone to boot up and I'm getting grey screen asking for name and password and. My normal ones don't work? How can I gain access again?

Yesterday I was in user account settings trying to delete an extra user account that had appeared and I unticked something and today iv gone to boot up and iv got the grey screen asking for name and password and my normal ones sent working how do I get in agin? Any help would be appreciated thanks sam

Boot into your Recovery partition by holding down the Command and R keys on startup. Under the Utilities menu, open Terminal. When in Terminal type:
resetpassword
A small app will open that will allow you to reset the password for a given user (hopefully you still have an admin home directory?). Type in your new password - twice - and then reboot and use your new password.
Clinton

Help my MAC OS X disc doesn't allow me to restore factory settings it just installs snow leopard and remains on my original user account?

Help my MAC OS X disc doesn't allow me to restore factory settings it just installs snow leopard and remains on my original user account?

You need to erase the disk first. From the 'Utilities' menu on the Install disk choose' Disk Utility; use this to erase the disk, then install the system plus (if it's the original install disk) any bundled applications.
I'm going to state the perfectly obvious just to be on the safe side: 'Erase disk' does exactly that - everything on the disk will be gone.

Help needed, M getting this message sandbox environment error no test user account, when downloading any application from iTunes, friend told me to sign out and sign in iTunes it might solve the problem but instead I cannot login I to my itune account.

Help needed,
I am getting this message sandbox environment error no test user account, when downloading any application from iTunes, friend told me to sign out and sign in iTunes it might solve the problem , and i triyed it but still I cannot login I to my itune account. Same message keeping. Popping up, this problem started supricly today.

Take a look at the instructions here.
http://www.technogal.net/2012/03/this-is-not-test-user-account-please.html

Please help! Bizarre login/user account problem

In 24 years of using Macs, this is the most frustrating thing I've ever faced and I am in desperate need of help.
For the entire story of my circumstances, see below. The short version of my problem: My auto-login user account is corrupt but I can't figure out how to bypass/interrupt it so I can log in to a different user account. Is there a way to use Single User Mode to do this - to get to the regular login screen where I can enter a different user name and password???
I follwed the steps outlined by Michael in this thread, but it did not work
http://discussions.apple.com/thread.jspa?threadID=1124380
Any expedient help is greatly appreciated, I'm in dire straights...my Mac has been down for a week with this problem and my work is suffering.
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Here's the long version of how I arrived at these circumstances:
I have a single (admin level) user account on my new Mac Pro, with auto-login enabled. The home folder is on a separate internal drive (bay 2) from the OS/applications (bay 1). Out of nowhere, I got the error "You are unable to log in to the user account. Login failed because an error occurred." I was not able to login to my machine. When I tried to boot from my bootable clone backup, got the same error. Tried to boot from the Leopard install DVD, got the 5-language kernel panic screen. Off to the Apple Store.
It didn't occur to me at this time to mention my Home folder being on a 2nd drive, that was my mistake #1. They ended up replacing the logic board and RAM riser cards, neither of which was remotely related to the problem. In the process, they were able to create a new admin-level 'test' user account, and got the machine up and running again. At this point they noticed that there was no other user/Home folder present on the startup drive and at this point I told them that it was located on drive 2. That drive was not appearing in the finder, so apparently it had croaked - and knowing this pretty much explained the original problem, to me at least.
I get home, log in as Test, delete my old user account, create a new user account and put the Home folder for this new account on drive 3. My stupid mistake #2: I used the same name for the new account as my old account, and mistake #3, turned auto-login to this account back on.
But at this point, everything was still working, and I commenced to try to recover my lost Home folder from my Time Machine backup and figure out how to restore all of my system settings, which were wiped out with the creation of the new Test user account. I'll skip over some of the other problems I ran into with Time Machine at this point and get to the real issue: after a couple of successful restarts and logins to my newly created user account (the one with the same name as my old account but with it's Home folder in a different location), the ORIGINAL "You are unable to log in to the user account. Login failed because an error occurred." error has returned.
Now I'm back where I started, and can't figure out how to log in to the Test account that resides on my startup drive, because auto-login is enabled for the 'broken' user account - even though the Home folder for this account is located on a working drive.
I've done tons of searching and can't figure out how to use Single User Mode to login to Test. When I try the login command, it says 'login incorrect', even though I am using the correct user and password. Help!!

well, something is really messed up with those accounts so I would create a new admin account, log into that and go from there.
To do that [enable the root user|http://support.apple.com/kb/TS1278], safe boot, log in as root and create a new admin account, also while you are at it disable the auto login.
You can also work from the root account but I would recommend against it. It's not really safe.

I've created new User account on my PC for separate itunes library/account. Have had to change apple id to do this. When I connect to pc, itunes opens with CDs I've already loaded, but it doesn't recognise ipod. No left panel opens with devices. Help!

Can anyone help? Two ipods with originally one itunes library and (I think) same Apple id). Now need 2 Libraries with separate account for separate buying etc. Recommended I create new library on separate PC User account which I have done together with new apple id. I have added this apple id to the ipod needing separate account. When I hook up, I can't sync. No 'Devices' left panel appears at all. I'm at a loss here so any help woudl be great. Thanks.

If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar
If necessary:
iOS: Device not recognized in iTunes for Windows
or
iOS: Device not recognized in iTunes for Mac OS X

User account is gone HELP!!!!!!!!!!!!!

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