User account with supervised devices will not open configurator

When we initially deployed our school's iPads, (113) we used Apple Configurator by creating separate user accounts for each teacher. (5) I am trying to update a particular class's iPads and the user account will NOT open the app store or Configurator in their profile. (bounces, but doesn't load) The other users' accounts are fine. I restored the OS (10.9.5) and that didn't help.
How can I get these unsupervised if I cannot open Configurator? I have quite a few paid apps using VPP on them so I have to get at them.
Now that I am more familiar with Configurator, I want to unsupervise all of my devices and re-supervise them under one user.
Thank you for any help!!!!!

The disk repairs are in the applications through utilities, it's called disc utility. Open it up, click on the disc you want to check and do a disk permission repair. It's fairly easy, and hopefully will help with your applications. Post back if you are still having troubles.
Ray

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User account with supervised devices will not open configurator

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