User as two level approver

Question

Hello all,
I have a problem where user is holds first and second level approval position in hierarchy. Shopping cart with two step approval (WS10000031). Starting condition is that user do not belongs to approver group.
Example:
ORG1 - approver USER1
subordinates of ORG1
ORG2 - approver USER1, requestor EMP1
ORG2 - approver USER2, requestor EMP2
Case1:
requestor is EMP2 approvers are:
frist step USER2
second step USER1
Case2:
requestor is EMP1 approvers should be:
first step USER1
second step USER1 (again).
Of course workflow cannot set USER1 as second step approver in case2.
How this can be achieved, or is there any other solution (i.e. change in starting conditions)
TIA
Gordan

Answer 1

Hello Pierre,
I am aware of limitations in note 683782, and this is not possible if you are trying to do it manually. But I made it possible via ALE with HR. I do not know if this is bug or feature in the system :o))).
In HR it is possible that user belongs to several positions (based on percentage) and this is correctly transferred to SRM 4.0 (EBP 5.0).
I can even post a picture somewhere if you would like to see or mail it to you. :o)))
We are starting with HR integration which will send positions and users with infotype 0105/0001 to create BPs and EBP users.
For now, with manual org structure, we are using copied users as forwarding agents, but after integration start this will not be possible anymore because all of the settings coming from HR to SRM.
Gordan