User can receive email but cannot send

Hi,
I'm migrating a domain in an organization to another new domain. Now, we are migrating the workstations to the new domain. Users are not migrated, they are completely new in the new domain.
So, the problem is that we have a workstation in the new domain and the user from new domain logged on on this machine. The user has successfully configured is old exchange account in Outlook (Exchange server is still in the old domain) and can receive email,
but cannot send. 
Can someone help please to find what is wrong?

Hi Silva,
Thank you for your question.
Is there NDR when you send email?
Which way outlook connect Exchange 2013?
Where is email which was sent? “sent item” or “Draft”?
Which user mailbox use when you configure profile? New domain user or old domain user?
We could create a trust between new domain and old domain:
https://technet.microsoft.com/en-us/library/cc779840(WS.10).aspx
We could ping old domain successfully on the new domain.
If we have created mailbox for new domain user on old exchange, we could refer to the following link:
https://technet.microsoft.com/en-us/library/aa998031(v=exchg.150).aspx?f=255&mspperror=-2147217396
In addition, we suggest we migrate user and Exchange to new domain as soon as possible.
If there are any questions regarding this issue, please be free to let me know.
Best Regard,
Jim

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