User can't create, edit, or remove groups and fix I found causes more issues.

Hello!
I have a user that can't create, edit, or remove groups within Lync client 2013.  I found a fix online that removing the SIP information will fix the issue.  It did but when I do that they have no control over their phone from Lync.  So I
added the SIP information back and then the original issue comes back.  Is there a way I can have both?  We are using the 2013 client but are running Lync 2010 on the server. 
Thanks!

I found a fix online that removing the SIP information will fix the issue.  It did but when I do that they have no control over their phone from Lync.
Hi,
would you please elaborate about the message above you provided? Did "SIP information" mean user profile?
If yes, it maybe the issue of address book sync. you can try to force Lync to immediately download the address book with the following way:
execute the following command from the Windows Command Prompt run as an administrator;
reg add HKLM\Software\Policies\Microsoft\Office\15.0\Lync /v GalDownloadInitialDelay /t REG_DWORD /d 0 /f
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

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