User cannot able to see the responsibilities

hi
One of the user cannot able to get the login home with responsibilities.While the user logins its directly initializing the jvm and loading the formsession.Its happening for specific user from any pc.Its on 11.5.10 and db 9.2.0.6 on linux.The specific user cannot get the home page(html page).
rgds
rajesh

If you suspect something from the application (i.e. the user reach the Username/Password window), then login as SYSADMIN, revoke all the responsibilities and grant it back one by one.
I understand it is from the application, but sometimes when the same user cannot access the application then re-creating the user profile would resolve the issue (I assume here that the login window does not appear to that specific user).

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