User cannot change expired password at logon

Hi
I've got 4 Fujitsu laptop with Windows 7 business SP1 x64 (Fujitsu setup). When the domain password expired, users cannot change their password at logon. Also, they can change password in their opened session before it expire (CTRL+ALT+DEL ==>
change password).
The change password at logon windows is buggy : It only display one field to put password in, the confirmation field does not display.
When user valid is change, Windows display error "wrong username or password ". Only way to unlock this situation is to reset user password in ADUC and never let expire.
I seen no sofware or driver wich could interfe.
Domain controler (only one) is Windows server 2012 standard.
Has somebody ever seen this type of problem ?

Hi,
Can you post a screenshot for this situation?
Sometimes, the third party credential provider would lead to some issue like this, I suggest you check the
 current credential provider via the following path:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Authentication\LogonUI\SessionData\x\LastLoggedOnProvider
You should compare the result with the values in the following path:
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Authentication\credential providers
If the current value is third party credential provider, try to disable it:
To disable the provider add a REG_DWORD value "Disabled"=1 to that provider’s CLSID subkey.
The provider will be disabled on the next session creation (sessions are created when you log off, switch users, or reboot.
If you have any feedback on our support, please click
here
Alex Zhao
TechNet Community Support

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