User cannot drag email out of outlook and save to desktop

User gets the following error;
Error Copying File or Folder
"The process cannot access the file because another process has locked a portion of the file."
To note; outlook 2013 64, windows 7 pro 64 sp1, running a windows server 2012 with redirected folders.
offline files is configured.
No entry seemingly in event viewer?
* to note they can open the email then save as to desktop without issue (via file menu)
they can also drag and drop some emails, seems random.
attachments save without any issue.

Hi,
We can try pressing Esc key for several times and then test drag and drop again. This method has been verified by many users who have a similar issue.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Similar Messages

I updated to 6.1.3 and now my battery runs down in less than 2 hours. I also cannot access email. It opens and then immediately shuts down. I have a 4s

I updated to 6.1.3 and now my battery runs down in less than 2 hours. I also cannot access email. It opens and then immediately shuts down. I have a 4s

After every iOS update there is a group of users that report battery drain issues.
After every iOS update there is a group of users that report better than normal battery life.
After every iOS update the vast majority of users that report no changes in battery life.
Search the forums and see for yourself.

I have lost the use of my icloud email on my outlook and I cannot regain it back

Hi I have used my icloud email address on my Outlook but a couple of days ago it keeps saying that this is no longer set up and I have to reload it, I have tried do this as least 8 times but nothing seems to work, I can look at my emails going direct to the Icloud but I need this on my outlook

If you added your iCloud email account to Outlook manually rather than by using the iCloud control panel for Windows, and you are using two-step verification for your iCloud ID, you may need to create an app-specific password for Outlook in order for it to access your iCloud email account. See Using app-specific passwords.

Upgraded Exchange to CU 7, now users cannot open emails in a separate window in webmail (OWA).

Hello,
Strange issue. I upgraded our Exchange 2013 to CU 7 and now users are reporting they cannot open emails in a separate window in OWA. Regardless of browser, browser version even regardless of another computer or mac. Chrome, Firefox, IE, Safari...same
issue regardless of version numbers also.
I've tested these settings on several laptops and I cannot open emails in a separate window. This happened a day after the upgrade. Previously this was working for all users. Now its hit or miss. Not all users are affected however. My mailbox/account is
also a victim so I can test any theories out.
Any suggestions would help and be appreciated.
Thanks,

Hi,
Please check if there is any error message when these affected users try to open mail in a new window.
Please check if these users can open messages in Outlook. This can help us to narrow the issue.
And please check the aplication log in Exchange server to see if there is events related to this problem, which can help us to troubleshoot the issue.
Best regards,
If you have feedback for TechNet Subscriber Support, contact
[email protected]
Belinda Ma
TechNet Community Support

I cannot send emails from my IPad and IPhone

I cannot send emails from my iPad or iPhone, but can receive them. I can send from my iMac using the same settings and network... Ideas?

What is your iOS version? Try deleting the account in Mail and setting it up again. Repeat in second device if successful/necessary.

HT201320 I use my college's email address through outlook and I don't know what you use for the incoming and outgoing host?

My email is though the college where I work. We use Outlook, and I am trying to set up my email but I am not sure what to use for my incoming and outgoing host information.

Ask your college. Most likely the same settings as you have set in Outlook.

Cannot receive email in my Outlook 2013 Inbox

I am running Windows 8 and using Outlook 2013, IMAP. My laptop has stopped receiving emails; they do not show up in the inbox. Nothing had changed; it just stopped working. I can send emails, but emails received since this problem started are not in my Outlook
Inbox. Emails prior to this are visible in the Inbox, however.
I have checked the port settings, root path directory, and other Outlook settings. I have disabled all add-ins. When I log into my email via webmail, the emails are in the IMAP Inbox. I have checked the Account, and Outlook logs in and sends an email test
message correctly; it appears on my mobile phone, but not in my Outlook Inbox.
I ran the Outlook repair tool, and it fixed a minor issue. Nothing has worked here. Any ideas appreciated.

The quickest way to test this email account using the least amount of time is to create a new Outlook profile and configure the Imap account. A new .OST file will be created. Simply make the new profile the default so it's used the next time Outlook is opened.
There's no requirement to delete the original profile and in fact - DO NOT delete the old profile since you will lose your contacts/calendar/tasks at this stage.
The above scenario won't identify exactly "why" things stopped working but at least you'll know very quickly whether it's profile related or not. If you only have one email account and your "mail" component works then you'll need to do
the following to get your old contacts/calendar/tasks contained in the old profile since these are only stored "locally".
From within the original Outlook profile (the one where the Mail component has stopped working)
- create a new PST file
- copy the contacts/calendar/task folders from your original OST to the new PST
- close Outlook and switch to the new working Profile
- from the new profile - open the PST file
File --> Open & Export --> Open Outlook Data File (select the new PST file that was created
- copy the contents of those folders to the equivalent folders in the OST file (those will show as (This Computer Only) - when done
- right-click on the root of the PST file --> close
OR.........................(something to seriously consider regardless)
- instead of copying the items from the PST file to the OST file click on
File --> Account Settings --> Data Files tab --> make the PST file the "default" for the profile
(that will result in the contact/calendar/task folders being the default eliminating the risk of losing this data in the event you ever inadvertently delete the Imap account that created the OST file. You can't open an OST file separately if the email account
ever gets deleted nor can it be assigned when re-configuring the account the way you can using a POP account.)
Karl Timmermans [Outlook MVP] "Outlook Contact Import/Export/Data Mgmt" http://www.contactgenie.com

Users have old emails showing as blank and from Unknown Sender

There is a an issue going on with the mail service and/or mail store (OS X Server 10.6.6) Users have old emails appear blank and from unkown sender in mail.app. This is the same when using squirrelmail for web access so the issue is definetly with the server. Does any body have any ideas?
Thanks

First off this forum is staffed by volunteers and they answer questions as they have time. Posting the same more than once does not make it faster.
It sounds like a spammer is using your email address to send their junk. There is nothing that you can do to stop it. They will get. Ores with you soon and move on. DO NOT open tthemselveshe attachments.

Cannot send email using mac mail and yahoo att

I recently was hacked and changed my att yahoo password and security questions. I got a confirmation email about this but not about changing the password. I can receive mail, but not send any. All my settings in preferences seem to be correct. The TLS certificate is not check however, and I'm wondering if that has something to do with it. The port number has not been changed, nor the outgoing service address: which is: smtp.att.yahoo.com: (followed by my email account name). I've had this email address for years and want to keep using it. apparently Yahoo has been having allot of problems over the last few days and I've found it hard to access their trouble shooting sites and log in page. Is there something I can do on my end to fix this? Thanks.

Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.

Saved a few images to Dashboard. How can I get them out of there and save them to a file? Thanks

Saved a few images to Dashboard. How can I get them out of there and saved to a file? Thanks

I'm sorry, I'm lost & don't even know what to ask.
Oh wait, open Dashboard in Applications, do the Pics show there?
http://techland.time.com/2013/01/22/the-slow-but-almost-certain-demise-of-apples -os-x-dashboard/

Adobe air with flex, file new, open and save for Desktop software program

I already have a headache from all the searching. I cannot believe this to be such a confusing topic as every software program we create must be able to save user input, right.
Here is the problem:
Novel writing software program Main window has tabnavigator with four navigatorcontent pages 1. characters, 2. worlds, 3. objects, 4. Editor
Each navigatorcontent page has user input fields in the form of textinput component, textarea component, richtexteditor component, etc.
problem 1:
The user needs to be able to open a new project and give it a name and state where it must be saved. All user input in the Novel writing software program must be attached to the file name the user specified - cannot give sample code cause I don't even know where to start looking anymore.
Problem 2:
If the user has now defined a new project name, all his input from the different input components has to be compiled into a single file that can be saved. (Dan Pichelman gave me a satisfactory answer on using the file.borwseforsave funtion.) That makes sense, but I first need to get all the user input into that single file. I was convinced that it must be an xml file and that there would be a guide on how to do this but...
Problem 3:
This brings me to another problem. All the pages I've researched so far tell me how to load data from an xml file into a component, but not how to write the text from the component into the xml file. And this xml file cannot be the prefs file in the storage directory, it has to be named by the user and then after filling in all his text in the different tabs of the software, must be saved in this xml file and saved where the user chooses.
Problem 4:
now that the user put in his text and it is written to an xml file that he has named and set the path to, he goes on vacation and in two weeks opens his saved file to work on his project again. All the data that was stored in the xml must now be written back into the different user input components so he can continue working on his project, truth be told, there are some samles and tutorials on this subject, but again from only a single page perspective not a multiple tab perspective.
Problem 5:
Now the user has deleted and/or changed some text he put in when he started, he wrote some more text in the textareas and texteditor and he clicks the file - save button. The xml file or whatever needs to be used must be updated and saved with all the changes overwriting the old file.
Problem 6:
The data entered by the user will end up being a book of say 400 pages. This data will obviously be mostly in the richtexteditor component, so whatever method of saving is used, database or xml or whatever, needs to be able to contain all this data.
Thought, if you are working with for instance, microsoft powerpoint, it has multiple pages all containing different user inputs and when you click flie - save, it saves all that input into one file. When I as a user opens that saved file it loads all that content back into its place and I can change and manipulate the input and save it again. I would have thought this would be one of the first things adobe or any other software would teach as this is what sofware programs are all about. But alas, the tutorials on this subject for adobe air for Desktop application is extreeeeemely rare.
My promise is, if someone can help me with this or there is a tutorial out there that covers this properly I will write a tutorial on this for other newbies as I progress step by step.
Pleeeeeeease help this ignorant novice
Regards

to save a file you would do something like:
FileWriter fw = new FileWriter( fileName );
textComponent.write( fw );
fw.close();See the JFileChoose API for filtering files by extension. The API gives an example.

Outlook 2013 - User cannot send email to one person

One of our users got a new computer and is running Outlook 2013. They can send emails with no trouble, except to one of our other users. It always
gets rejected and the sender gets an email telling them the one they tried to send was undeliverable. She's running Windows 8.1.
1. Both the sender and the receiver are using Exchange accounts
2. Both computers are on the same network, but neither are on a domain.
3. Error message: The e-mail address you entered couldn't be found. Please check the recipient's e-mail address and try to resend the message. If the problem continues, please contact your helpdesk.
Diagnostic information for administrators:
Generating server: ORD2HUB16.mex05.mlsrvr.com
IMCEAEX-_O=MEX07a_ou=Exchange+20Administrative+20Group+20+28FYDIBOHF23SPDLT+29_cn=Recipients_cn=[REDACTED]@mex05.mlsrvr.com
#550 5.1.1 RESOLVER.ADR.ExRecipNotFound; not found ##
Original message headers:
Received: from ORD2MBX01H.mex05.mlsrvr.com ([fe80::11f4:d169:375f:62d2]) by
ORD2HUB16.mex05.mlsrvr.com ([fe80::be30:5bff:feee:c7c4%15]) with mapi id
14.03.0169.001; Tue, 10 Jun 2014 11:47:07 -0500
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding: binary
From: [REDACTED[ <[REDACTED]>
To: "[REDACTED] ([REDACTED])" <[REDACTED]>
Subject: email
Thread-Topic: email
Thread-Index: Ac+Ey3p8UrbavpbVRTiY+U9PepgJ0Q==
Date: Tue, 10 Jun 2014 11:47:06 -0500
Message-ID: <[email protected]com>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator: <[email protected]com>
MIME-Version: 1.0
X-Originating-IP: [23.24.160.6]

Hi,
How does the user fill the "To" field in a new message? If she fill it via auto-complete cache, please try to delete the auto-complete cache entry via clicking the "X" icon and then type the email address in the "To" filed. Send the email and check
if this issue continues.
For more causes and troubleshoot steps about this issue, please refer:
http://technet.microsoft.com/en-us/library/dn479208(v=exchg.150).aspx
Regards,
Steve Fan
TechNet Community Support

HT4528 When App Icon asks me to upgrade app, someone elses user I.D. email address is displayed and not mine. Cannot upgrade. How can i change this?

Email address not mine (user name) when i try to enter password to upgrade app on iphone 5. How do i edit user name?

Go to Settings, iTunes & App Stores, click on the Apple ID. Sign out. Click again and sign in with your Apple ID.
Is it possible that this someone in your contact list had the phone and downloaded an app for you?

IMAP user cannot delete email

I have an IMAP account on our server that has a few people accessing it. It is having some problems, but the weirdest one (the one that I think might be causing the other problems) is that there is an email from several months ago that won't go away. If they delete it, it comes back the next time they get mail and kicks out an error that it cannot be deleted. I think there is something corrupt with that message and it is causing problems. Is there a way to delete it on the server?

Try and use mailbfr to reconstruct the affected user's mailbox first:
sudo mailbfr -m username

Cannot send email out from macbook pro?

cannot send out emails, connection status is all green

This is something very normal for Mac Mail. All of a sudden it will stop either sending or receiving emails for no reason.
It has nothing to do with your router or your ISP or your settings in Mac Mail.
If you do a search of these forum you will see this is a common problem with Mac Mail.
Do yourself a BIG favor and switch to an Email program that actually works, any other email program.

User cannot drag email out of outlook and save to desktop

Similar Messages

Maybe you are looking for