User cannot receive External Send Output Message manually - ME22N

Hi Guru's
I have the following issue, once a User has saved the PO he wants to receive this PO to his email. He goes to "Messages" and selects Medium 5 "External Send" and in Partner he types his User ID in order to receive it.
He is not receiving any emails and the status in Further Data is "2 incorrectly processed". When he types another User ID, this User does receive the email. Is there anything else I need to configure to this User ID so he can received this Output Messages? He is the only User that cannot receive these Output Messages.
Regards

Problem Solved!!
I enter to table USR21 (Assign user name address key) and realized User ID did not exist. So I enter to table ADR6 (E-Mail Addresses)  and noticed it was a totally different User. I enter to table LFA1 (Vendor Master) and there was information about this User.
This left me to one conclusion...This had nothing to do with the User ID
The Client in the past created Vendors (MK01) has "Buyers". So when the Buyer wanted to send any PO to his email he just went to "Messages" and selected Output Type "NEU" / Medium 5 "External send" / Partner "Vendor#" = Buyer.
I enter to MK02 and typed the Vendor# they gave him, in "General Data" check only "Address" and press ENTER, updated the email in the field and selected INT E-mail in "Standard Comm Mtd" and problem solved.
Thank you all for your help
Best Regards!!

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