User Cannot Recover Password

My user has created a free Adobe ID and password. She has tried to recover it (using the recovery system) but the email notification never makes it to her. What are her next steps? Thanks.

Hi,
Just in case the email notificaiton was blocked, can you please ask your user to check in her junk mail folder?
Thanks,
Wenlan

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    Greetings!
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    Regards.
    Mahdi Tehrani   |  
      |  
    www.mahditehrani.ir
    Please click on Propose As Answer or to mark this post as
    and helpful for other people.
    This posting is provided AS-IS with no warranties, and confers no rights.
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    Hi
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