User certificate installation failed

Hi,
I am trying to import a certificate issued by a certificate authority but it returns the following error:
User certificate installation failed.
Possible errors:
- Input was not a valid certificate
- No matching certificate request was found
- CA certificate needed for certificate chain not found. Please install it first
- User certificate already installed in wallet.
By using Oracle Wallet Manager i did the following steps:
- Created a new wallet.
- Submit the certificate created to Certificate Authority (CA) by export certificate request. (test.csr file in location E:\oracle\)
- Saved the wallet in location E:\oracle\
- On importing user certificate file ca.crt got the above mentioned errors.
What could be the possible solution for it?
Your help and advise will be really highly appreciated.
Thanks & Regards,
Syed.

Problem got resolved by importing the certificate under trusted certificate section.
Thanks to all.

Similar Messages

User certificate installation for blackberry 8700

Hello there,
I got the user digital certificate. I sent the email to my blackberry ( model 8700 ), opened the email on blackberry and installed the user certificate. But the problem is, the user certificate is showing in "others" certificate instead of "my" Certs. Due to this i think i can't use this certificate while browsing sites which require client authentication.
How do i copy/move user certificate from "Others Cert" to "My Certs"? Or when i install user certificate, how to make sure it gets installed under "My Certs"?
Thanks in advance for any pointers.
BerryCert

Hi and Welcome to the Forums!
Hopefully this KB will provide you with useful information.
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Unable to import the user certificate into the Oracle Wallet Manager

Hi,
I am configuring the External Authentication plugin using the password filters.
i am using the version 10.1.0.5.0 version of Oracle Wallet manager
inorder to do that i am enabling the SSL mode.
to enable the SSL mode i followed the some steps in OWM and OCA admin and user console.
when i approved a certificate as admin and importing to the Oracle Wallet Manager, i got an error that
User Certificate Installation failed.
Possible errors:
- Input was not a valid certificate
- No matching certificate request found
- CA certificate needed for certificate chain not found.
Please install it first
can anyone help me how to resolve this problem.

hi,
thanks for your reply pramod
I tried to import the two certificate files(rootca.crt and server.crt). but i am got the same error.
what may be the problem.

In OWB the repository user installation failed.

I have installed oracle 10g for oracle warehouse builder and installed owb.
after installation Im trying to create a reposity using uid: auroora pw:auroora
and i have entered all the connection fields at last it is showing an eroor as follows.
the reposity user installation failed on users
java.lang.exception
java.lang.Nullpointer.exception.
I will be thankful to u if u help me in this regard. waiting for u reply.
thnx in advance
regards
srinivas

I have same problem (java.lang.exception java.lang.Nullpointer.exception.) when I try to add reporsitory user by Repository Assistant. When I fill all pages from that wizard and press Finish, then I get java exception error alert with exception mentioned above. Oracle Database 10g Enterprise Edition Release 10.2.0.3.0 - 64bit Production With the Partitioning, OLAP and Data Mining options and OWB client10.2.0.3.0/repository10.2.0.3.33. This happened since we have migrated from 32b to 64b version. Any workarounds???

Installation error: Certificate authentication failed

Hard drive crashed. Restoring files on new drive, Keep getting "Certificate authentication failed" when trying to install Adobe Reader. How do I fix that?

Use the offline installer from http://get.adobe.com/reader/enterprise/

Windows 10 SDK 10.0.10069 : The installer failed. User cancelled installation. Error code: -2147023294

I get this error when installing VS 2015 Community RC. I'm installing on Windows 10 build 10074. I tried uninstalling VS and tried performing the steps from other known issues... Change > Custom > Select feature > Update.
I also get the other errors as well...
Emulators for Windows Mobile 10.0.10069 : The installer failed. User cancelled installation. Error code: -2147023294
Emulators for Windows Mobile 10.0.10069 : The installer failed. User cancelled installation. Error code: -2147023294

Same issue here, on a Surface Pro 3.
I've tried all I can think of, including a full reinstall of the OS (10074). Basically it always fails with the errors below.
Launching VS I do have the UAP templates installed, but not the emulators. I can create a new Windows Universal app no problem, however it shows up as a Windows 8.1 type in the properties pane. Missing lots of references so obviously nothing builds.
Tried installing the tools separately (the ones linked by Paul Chapman in a separate thread). These installed fine, and gave me the emulators (at least in the drop down, haven't been able to verify they work as nothing else works). Proceeded to "repair"
the VS install after this and at that point the install completed without errors, however nothing still works inside VS. Then proceeded to "modify" and remove any Universal app stuff, rebooted and reinstalled, only to get the same error again and
back at square one.
Tried, as far as I can remember, fresh installs from both the ISO and webinstaller (as there was some talk about the ISO containing older code and missing some tools).
Spent a week trying to get a Win10 rig up now, to no avail. Previous builds (with CTP6) would give me a UAP mobile install error, which seemed linked to Hyper-V not working, however Hyper-V was working just fine...
Oh, and obviously - No, I did not cancel the install myself.
Here are some relevant lines from the install log,
[060C:0CF0][2015-04-30T14:20:08]i000: MUX: Source confirmed
[060C:1994][2015-04-30T14:20:14]i000: MUX: Finished connecting secondary installer pipe
[060C:14D4][2015-04-30T14:20:19]i000: MUX: Updating secondary installer progress display name: Windows 10 SDK 10.0.10069
[060C:14D4][2015-04-30T14:20:25]i000: MUX: Updating secondary installer progress display name: Tools for Windows 10 Universal Apps (Windows SDK 10.0.10069)
[060C:044C][2015-04-30T14:28:13]i000: MUX: ExecuteError: Package (VSSecondaryInstaller_box) failed: Error Message Id: 1603 ErrorMessage: Windows 10 SDK 10.0.10069 : The installer failed. User cancelled installation. Error code: -2147023294
[0288:0054][2015-04-30T14:28:48]e000: Error 0x80048646: Process returned error: 0x80048646
[0288:0054][2015-04-30T14:28:48]e000: Error 0x80048646: Failed to execute EXE package.
[060C:044C][2015-04-30T14:28:48]e000: Error 0x80048646: Failed to configure per-machine EXE package.
[060C:044C][2015-04-30T14:28:48]i000: MUX: Installation size in bytes for package: VSSecondaryInstaller_box MaxAppDrive: 0 MaxSysDrive: 2063301632 AppDrive: 0 SysDrive: 2060471296
[060C:044C][2015-04-30T14:28:48]i000: MUX: ExecutePackageComplete for secondary installer
[060C:044C][2015-04-30T14:28:48]i000: MUX: Disconnecting secondary installer pipe
[060C:044C][2015-04-30T14:28:48]i000: MUX: Return Code:0x80048646 Msi Messages:Windows 10 SDK 10.0.10069 : The installer failed. User cancelled installation. Error code: -2147023294 Result Detail:0 Restart:None
[060C:044C][2015-04-30T14:28:48]i000: MUX: Set Result: Return Code=-2147187130 (0x80048646), Error Message=Windows 10 SDK 10.0.10069 : The installer failed. User cancelled installation. Error code: -2147023294, Result Detail=, Vital=False, Package
Action=Install, Package Id=VSSecondaryInstaller_box
[060C:044C][2015-04-30T14:28:48]i000: Setting string variable 'BundleResult' to value '0'
[060C:044C][2015-04-30T14:28:48]w350: Applied non-vital package: VSSecondaryInstaller_box, encountered error: 0x80048646. Continuing...
Think I'll go buy a Mac...

Known Issue: Emulators for Windows Mobile 10.0.10069 : The installer failed. User cancelled installation. Error code: -2147023294

Some users are receiving the following errors after Visual Studio setup completes
Emulators for Windows Mobile 10.0.10069 : The installer failed. User cancelled installation. Error code: -2147023294
Windows 10 SDK 10.0.10069 : The installer failed. User cancelled
installation. Error code: -2147023294

We've fixed this issue, and have released an update as of 7PM PDT 30 April 2015.
New installs of Visual Studio 2015 RC should expect to no longer encounter this problem, unless
you lose your internet connection during installation. (That is, this error now indicates that the Windows SDK or Windows Emulator setup invoked by Visual Studio setup has lost internet connectivity and cannot download necessary files.)
To fix the issue, re-run setup and select the features "Universal Windows App Development Tools" and/or "Emulators for Windows Mobile" again.
If you have already installed Visual Studio and encountered this problem, you can now modify your Visual Studio installation to successfully install.
Go to Program & Features, select Visual Studio 2015 RC, and select Change. Click
Modify, then select the features "Universal Windows App Development Tools" and/or "Emulators for Windows Mobile", and click
Update.
Note that "Universal Windows App Development Tools" will be already selected. This is expected. Keep it selected, and click
Update.
An alternate solution is to install the Windows 10 SDK and Windows Emulators separately. Go to
https://dev.windows.com/downloads/windows-10-developer-tools. Scroll to the bottom of the page and install
the Windows 10 SDK and Windows 10 emulators outside of Visual Studio setup.
Thanks!
-Paul

GPO Deployement of Blackberry Desktop Software 6.1 fail with the following error: user cancelled installation

Hello everybody,
I get an issue when i try to deploy the latest version of Blackberry Desktop Software using a Group Policy Objetc.
The package tries to install a the computer's startup but i can't find the product installed.
On the event viewer and after a rsop.msc i get the following error: User cancelled installation
I worked threw this link http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Unable-to-install-Blackberry-Desktop-... and i installed vcredist_x86 and msxml6 on the client computer but the problem is still the same.
Could anyone help me for this issue.
Over simple way to solve my problem would be to let me know where i can download an older version of Blackberry Desktop Software because there is a link on the website but it doesn't work.

Well folks. I've had enough.
The 9780 is a great phone, it's easy to use, practical and dependable. However, the Desktop Manager software has been giving me too many sleepless nights. On two occassions I must add: once at the end of last year when I bought it and only managed to solve it by myself after 4 weeks of trawling through online forums, blogs and other BB help sites and the recent one was last week when I tried to install it on my new Windows 7 notebook.
I know this is not entirely the fault of RIM, Microsoft also has a part to play. But considering the state of technology these days, it shouldn't have to be so difficult. I want a phone and software that makes my life easier and not have to be a slave to it by trying days and nights to solve its problems.
Hence, I have officially decom my phone and gotten an iPhone 4 instead. The switch ain't that difficult for me as I have always been platform neutral. As long it fits my needs, does it job well and doesn't give me too much headache, I'm cool with it.
Ciao folks!

JAI extension automatic installation fail with Java Plug-in 1.4.1_01

Hi everyone,
i have a html page with an applet that use the JAI (Java Advanced imaging) extension. I used to run it with java plug-in 1.3.1_03.
When the JAI extension was not installed, it was automatically downloaded and installed. I use the sun "Signed Auto Installation for browsers" jar available on the JAI download page.
But with Java Plug-in 1.4.1_01, it seems to have a security problem. Is the "Signed Auto Installation for browsers" only java plug-in 1.3 compatible or is there a way to install it with 1.4.
If anyone has encountered the same problem with another extension, it could help me to know how to have it installed automatically with java Plug-in 1.4.
I tested on IE 4 and 6 on Windows NT4 & IE 6 on Windows 2000, and i have the same results.
Thanks
Philippe
see the following java console output :
Java(TM) Plug-in: Version 1.4.1_01
Using JRE version 1.4.1_01 Java HotSpot(TM) Client VM
Modality popped
User selected: 0
Optional package download granted by user, download from http://xxxxxxxxxxxxxxxxxxxxxx/jai_windows-i586.jar
Connecting http://xxxxxxxxxxxxxxxxxx/jai_windows-i586.jar with no proxy
Connecting http://xxxxxxxxxxxxxxxxxx/jai_windows-i586.jar with cookie "JIGSAW-SESSION-ID=J986902630-19"
Loading Root CA certificates from D:\PROGRA~1\Java\J2RE14~1.1_0\lib\security\cacerts
Loaded Root CA certificates from D:\PROGRA~1\Java\J2RE14~1.1_0\lib\security\cacerts
Loading JPI certificates from D:\WINNT\Profiles\qpbl\.java\jpicerts141_01
Loaded JPI certificates from D:\WINNT\Profiles\qpbl\.java\jpicerts141_01
Loading certificates from JPI session certificate store
Loaded certificates from JPI session certificate store
Checking if certificate is in JPI permanent certificate store
Checking if certificate is in JPI session certificate store
Checking if certificate is in Root CA certificate store
Checking if certificate is in Root CA certificate store
Checking if certificate is in Root CA certificate store
sun.misc.ExtensionInstallationException: User deny optional package installer to be launched.
     at sun.plugin.extension.ExtensionInstallationImpl.verifyJar(Unknown Source)
     at sun.plugin.extension.ExtensionInstallationImpl.access$100(Unknown Source)
     at sun.plugin.extension.ExtensionInstallationImpl$1.run(Unknown Source)
     at java.security.AccessController.doPrivileged(Native Method)
     at sun.plugin.extension.ExtensionInstallationImpl.installExtension(Unknown Source)
     at sun.misc.ExtensionDependency.installExtension(Unknown Source)
     at sun.misc.ExtensionDependency.checkExtension(Unknown Source)
     at sun.misc.ExtensionDependency.checkExtensions(Unknown Source)
     at sun.misc.ExtensionDependency.checkExtensionsDependencies(Unknown Source)
     at sun.misc.URLClassPath$JarLoader.parseExtensionsDependencies(Unknown Source)
     at sun.misc.URLClassPath$JarLoader.getClassPath(Unknown Source)
     at sun.misc.URLClassPath.getLoader(Unknown Source)
     at sun.misc.URLClassPath.getResource(Unknown Source)
     at java.net.URLClassLoader$1.run(Unknown Source)
     at java.security.AccessController.doPrivileged(Native Method)
     at java.net.URLClassLoader.findClass(Unknown Source)
     at sun.applet.AppletClassLoader.findClass(Unknown Source)
     at sun.plugin.security.PluginClassLoader.findClass(Unknown Source)
     at java.lang.ClassLoader.loadClass(Unknown Source)
     at sun.applet.AppletClassLoader.loadClass(Unknown Source)
     at java.lang.ClassLoader.loadClass(Unknown Source)
     at sun.applet.AppletClassLoader.loadCode(Unknown Source)
     at sun.applet.AppletPanel.createApplet(Unknown Source)
     at sun.plugin.AppletViewer.createApplet(Unknown Source)
     at sun.applet.AppletPanel.runLoader(Unknown Source)
     at sun.applet.AppletPanel.run(Unknown Source)
     at java.lang.Thread.run(Unknown Source)
Modality pushed
Modality popped
Optional package installation failed.
Installation successful

I seem to be having the same problem. If you figured out the solution, can you please post it?
Thanks

ILife '11 Installation Failed? Please Help!

Okay so basically I wiped my Mac and clean installed OSX Snow Leopard version 10.6.7, then after the installation completed I put the Application Install DVD in (installs the iLife programmes) and went through the necessary steps prior to install, when I actually click 'install' it says 'preparing to install' then within 1second a failed screen shows saying
    The Installation Failed.
An Unknown installation error occurred.
               The Installer encountered an error that caused the
                    installation to fail. Contact the software manufacturer
                                                                                        for assistance.
I've looked around the support forums doing all the suggested fixes, I have so far : deleted the Java folder from the System > Library folder,
                                                                                                                          verified the disk permissions then repaired them if any errors where found.
I also improvised and downloaded a torrent of iLife 11 (not to intendedly use but to test to see if there was a problem with the disk) and then when I ran it I got the exact same message!! So the problem is not with the actual iLife / Bundled Software disk!!
Please help as I really require the programmes such as iMovie and Garageband for what I do...all help is welcomed and will be praised and below you can find a picture of the error screen! Thank you!!
Picture:
COMPUTER SPECIFICATIONS PHOTO

I'm dealing with the same issue and I am afraid I anyway might be out of luck.
When you get the Installation Failed notice, look carefully at that window - in the upper righthand corner, there's a nondescript little symbol - I cant tell what it's supposed to be, but when I clicked on it, that brought up a notice saying that the software certificate "issued by: Apple Software Update Certification Authority"... "expired: Friday, March 23, 2012 12:26:07 PN CT".
The window has a lot of text in it, but will not allow the text to be selected, copied, dragged elsewhere or saved/ Scrolling down about a third of the way into it, there's two lines of interest -
"Not Valid Before -   Friday, March 23, 2007 12:26:07 PN CT".
"Not Valid After    -   Friday, March 23, 2012 12:26:07 PN CT".
So basically it looks like Apple locks it out after five years... funny, because this is supposed to be iLife 2011, which makes it one year old, not five years. I bought it a year ago, not five years ago, as a add-on for my children.
The text box also has these two websites for further information -
CPS URI - http://www.apple.com/appleca/
and
URI - http://www.apple.com/appleca/swupdate.crl
Message was edited by: Central TX Mac User
[I hit SEND before finishing...]
So it looks as if I can no longer use this product.
By the way, I wondered if the installer gets on the internet with Apple during the installation to confirm eligibility or something, so I tried installing again with the internet offline. Same result - installation failed.
I will be very unhappy with Apple if it is really the case that this program lasted us less than one year. I had to reformat this Mac because of some system-level corruption my young son caused, and I should not have to repurchase iLife because it is one year old. Let's see what happens...

Application is downloaded from Application Catalog and then installation fails

Hi,
Application Catalog was working fine. We did some configuration changes on certificates, IIS and Client Settings today. I then noticed Application Catalog was not working installing applications. I tried to restore my old configuration. Now I can list applications
on Application Catalog, I can send request and download application but installation fails. Strangely, I can install SAP package (not an application) on the same client but MS Office, Visio, Project applications can not be installed. What should I check? Thanks.
Yavuz Selim Atmaca

Thanks Jason,
AppDiscovery.log says:
Performing detection of app deployment type Microsoft Visio Professional 2013 - Windows Installer (*.msi file)(ScopeId_1822068D-B6FF-4675-BDDF-3C1DACEE4251/DeploymentType_2c5b1740-49ac-4a03-9280-13f13592575a, revision 1) for user.
+++ MSI application not discovered [MSI Product Code: {90150000-0051-0000-0000-0000000FF1CE}, MSI Product version: ]
+++ Did not detect app deployment type Microsoft Visio Professional 2013 - Windows Installer (*.msi file)(ScopeId_1822068D-B6FF-4675-BDDF-3C1DACEE4251/DeploymentType_2c5b1740-49ac-4a03-9280-13f13592575a, revision 1) for S-1-5-21-3053715753-1702837565-2100719752-7169.
AppEnforce.log has some red marked errors and says:
AdvertisePackage - MsiAdvertiseProduct Failed : 0x80070643
AdvertisePackage failed (0x80070643).
Lowright users might fail to install this application if it requires higher privileges
Executing Command line: "C:\Windows\system32\msiexec.exe" /i "visproww.msi" /q with user context
Working directory C:\Windows\ccmcache\1k
Post install behavior is BasedOnExitCode
Process 5716 terminated with exitcode: 1603
Looking for exit code 1603 in exit codes table...
Unmatched exit code (1603) is considered an execution failure.
++++++ App enforcement completed (5 seconds) for App DT "Microsoft Visio Professional 2013 - Windows Installer (*.msi file
(The user account that I am logging computer and logging to Application Catalog has local admin privileges on the computer.)
Yavuz Selim Atmaca

Photoshop 13.1 for Creative Cloud Installation failed. Error Code: U44M1P7

So, Lion won't let me deactivate, so I can't use the updates that I just bought with signing up for the Cloud, so I tried installing on my Mountain Lion Macbook and this is what I get...
Photoshop 13.1 for Creative Cloud
Installation failed. Error Code: U44M1P7
Please Help, somebody!
Spent about an hour with Adobe Tech support just trying to figure out why I couldn't deactivate my product, only to find I had to close the chat room and the advice still didn't work.
Very frustrated, here! I have no updates on either computer, now!

Hi Jules,
Sorry to hear about your difficulties.
My recommendation would be
- Uninstall PS via Mac HD > Applications > Utilities > Adobe Installers (Mac OS X)
- Create a new user with Admin rights, log out of your current account and into the newly created one
10.7 http://support.apple.com/kb/PH4600
10.8 http://support.apple.com/kb/PH11468
- Reinstall Photoshop CS6 via Adobe Application Manager
- Try to update to 13.1 using Help > Updates in Photoshop CS6
-Dave

"Installation Failed" when trying to install CS6 on a machine that has

I am trying to install CS6 and keep getting "Installation Failed" error. I have restarted. Quit all applications. Uninstalled old versions of CS (Except CS5).
I have a Macbook Pro from 2006. 2.16 GHz Intel Core Duo. Running OS 10.6.8.
I looked at the log and the summary is as follows:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 9 error(s), 9 warning(s)
----------- Payload: {AAF0D225-F129-40F2-916E-12E28DBD19ED} Adobe Illustrator CS6 Core 16.0.0.0 -----------
ERROR: DF031: Unable to read display attributes of "/Applications/Adobe Illustrator CS6/Plug-ins.localized"(Seq 11263)
WARNING: DW063: Command ARKSetDisplayAttributesCommand failed.(Seq 11263)
ERROR: DF031: Unable to read display attributes of "/Applications/Adobe Illustrator CS6/Plug-ins.localized/Icon
"(Seq 11264)
WARNING: DW063: Command ARKSetDisplayAttributesCommand failed.(Seq 11264)
ERROR: DF031: Unable to read display attributes of "/Applications/Adobe Illustrator CS6"(Seq 15033)
WARNING: DW063: Command ARKSetDisplayAttributesCommand failed.(Seq 15033)
ERROR: DF031: Unable to read display attributes of "/Applications/Adobe Illustrator CS6/Icon
"(Seq 15034)
WARNING: DW063: Command ARKSetDisplayAttributesCommand failed.(Seq 15034)
----------- Payload: {97BA0109-F6BE-4F50-8904-C19442D7216E} Adobe Bridge CS6 5.0.0.0 -----------
ERROR: DF031: Unable to read display attributes of "/Users/emilylozano/.Trash/Adobe Bridge CS6"(Seq 2517)
WARNING: DW063: Command ARKSetDisplayAttributesCommand failed.(Seq 2517)
ERROR: DF031: Unable to read display attributes of "/Users/emilylozano/.Trash/Adobe Bridge CS6/Icon
"(Seq 2518)
WARNING: DW063: Command ARKSetDisplayAttributesCommand failed.(Seq 2518)
----------- Payload: {4482EF4A-376B-46DE-9B17-E377232328E0} PDF Settings CS6 11.0.0.0 -----------
ERROR: DF001: Unable to get permissions of "/Library/Application Support/Adobe/Adobe PDF/Extras"(Seq 177)
WARNING: DW063: Command ARKChmodCommand failed.(Seq 177)
----------- Payload: {EB2A8CD4-B247-4810-A294-E3DB8EDC6060} Adobe CSXS Extensions CS6 3.0.0.0 -----------
ERROR: DF037: Unable to delete directory "/Users/emilylozano/Library/Application Support/Adobe/CS6ServiceManager"(Seq 2)
WARNING: DW063: Command ARKDeleteDirectoryCommand failed.(Seq 2)
----------- Payload: {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 -----------
ERROR: DF037: Unable to delete directory "/Library/Application Support/Adobe/PCF"(Seq 2)
WARNING: DW063: Command ARKDeleteDirectoryCommand failed.(Seq 2)
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
Exit Code: 0 - No error.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DF001, DF031 ... WARNING: DW063 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
Thanks!

Run the cleaner tool :- http://www.adobe.com/support/contact/cscleanertool.html
Enable root user account ( http://support.apple.com/kb/ht1528) and then install the software from the root user.

Installation fails on new Macbook Pro

I am trying to install CS3 on a new Macbook Pro Retina 13" with Mavericks. All of the CS3 apps except Photoshop installed correctly. Photoshop fails and when I try to launch it returns a message that it cannot be initialized because the disk is not available. I have tried reinstalling it and the installation fails. I tried launching the old copy from the previous computer's disk (now in USB enclosure) and I get the same error message. I tried copying it over to the new HD without success. Tried phone support and they won't help because it's an older version. CS3 is supposed to be compatible with Mavericks. Since the older copy and the new installation return the same message, I suspect (just a guess) some software issue, perhaps prefs or other files copied over from the old installation.
Can anyone help me figure out what the issue is, and how to go about installing PS successfully?
Thanks!

Mike, that did the trick. I trashed the entire Photoshop CS3 Settings under the existing account, then created a new user and installed from there. Installation was successful. Then I went back to my existing account and it launched fine from there as well. A new Settings folder was created automatically and I'm good to go now. This was a huge relief - I was stressing. Also, I'm not sure if it's the performance of the new computer or if the prefs were the issue, but it is lightning fast now. It launches in a couple of seconds whereas on the older machine it was taking a couple of minutes. I really appreciate the help!

Installation Failing on Windows XP PRo

Trying to install 10G Express with no luck. The installation process just stops and no further messages or prompts are given. Installation fails during the Copying files process and the last message in the dialog box is "Producing Product Information". Here is a snippet from the OracleDatabaseExpressInstall.log
Property(S): OriginalDatabase = C:\WINDOWS\Downloaded Installations\{853C63CA-5594-4874-AAE3-C9B8A0975391}\Oracle Database 10g Express Edition.msi
Property(S): UILevel = 2
Property(S): Preselected = 1
Property(S): ACTION = INSTALL
Property(S): ISStartupEvent = E295978
Property(S): ff9ef67406aa11d5ab9800b0d02332eb = g
Property(S): CLEANUPUNINSTALLROLLBACK = Waiting
Property(S): CostingComplete = 1
Property(S): OutOfDiskSpace = 0
Property(S): OutOfNoRbDiskSpace = 0
Property(S): PrimaryVolumeSpaceAvailable = 0
Property(S): PrimaryVolumeSpaceRequired = 0
Property(S): PrimaryVolumeSpaceRemaining = 0
Property(S): SOURCEDIR = C:\WINDOWS\Downloaded Installations\{853C63CA-5594-4874-AAE3-C9B8A0975391}\
Property(S): SourcedirProduct = {F0BC0F9E-C4A8-485C-93ED-424DB9EA3F75}
Property(S): ProductToBeRegistered = 1
MSI (s) (50:38) [12:31:31:265]: Note: 1: 1708
MSI (s) (50:38) [12:31:31:265]: Product: Oracle Database 10g Express Edition -- Installation operation failed.
MSI (s) (50:38) [12:31:31:265]: Attempting to delete file C:\WINDOWS\Installer\2b7f2ce.mst
MSI (s) (50:38) [12:31:31:265]: Unable to delete the file. LastError = 32
MSI (s) (50:38) [12:31:31:296]: Cleaning up uninstalled install packages, if any exist
MSI (s) (50:38) [12:31:31:296]: MainEngineThread is returning 1602
MSI (s) (50:C4) [12:31:31:296]: Destroying RemoteAPI object.
MSI (s) (50:10) [12:31:31:296]: Custom Action Manager thread ending.
=== Logging stopped: 11/5/2005 12:31:31 ===
MSI (c) (D0:78) [12:31:31:328]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (D0:78) [12:31:31:328]: MainEngineThread is returning 1602
=== Verbose logging stopped: 11/5/2005 12:31:31 ===

There are a few well known installation issues - in order of likelihood
1) Check that the Windows username you have logged on with does not contain a space (or other special characters such as umlauts etc). The workaround is to create another Windows account without spaces, give that account Administrator privileges, and install using that account.
2) Certain locales have problems. These include Russian, Estonian, English - South Africa, Spanish - Dominican Republic, German - Switzerland, French - Switzerland, Italian - Switzerland. The work around is to set the user locale to something else before the XE installation.
3) If you have the DLL oraociei10.dll in your path you will have problems. Workaround is: Search to see if this file exists on your hard drive. If it does, check to see that the directory that contains it is not in your path. If it is in your path, then remove during the Install. You can add it back to your path after the install, but the SQL Command line provides with Oracle Database XE will not work
In all cases above, deinstall the software using Add/Remove Progam before trying the work around

User certificate installation failed

Similar Messages

Maybe you are looking for