User entered format not retained when using BAPI_CLAIM_CREATE

The notification text entered by the end user from a portal login is sent in (tables: notif_text of BAPI_CLAIM_CREATE) and when retrieved later there are unexpected extra spaces or condensing of space or paragraph formatting is messed up.
I have tried the following and still is of no use:
Create a custom program of BAPI_CLAIM_CREATE to send the " tdformat" character to retain the format. The list of characters I have tried are : /=, = , ( , /( .
Any help to resolve this issue is greatly appreciated.
Edited by: shyam on Jan 5, 2010 1:30 PM

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