User entries in report templates: a new entry added cannot be displayed

Hi all,
I have the following issue in the EH&S module. I added a new field as a user-entry in a specific report template (under transaction code CG43). It is a non-standard field added thanks to the user-entry functionality. After that, I got to transaction CBGL_MP01 in order to display a label and populate my user -entry field with a value and it happens that the object description cannot be seen. Have a look at my screenshot enclosed, please.
This is happening under Delivery / Make-to-Stock scenario but the field is fully visible under GENERIC scenario.
The thing is that, adding other fields (standard and non-standard) does not happen the same thing. It is only with this field. I am puzzled.
I would appreciate any advice / comment / help on the matter, please.
Thank you so much

Hi
But the same field is displayed on other scenario ?
[This is happening under Delivery / Make-to-Stock scenario but the field is fully visible under GENERIC scenario.]
In that case, there would be two possibilities
1. Authorization : But you checked & its positive.
2. Since its your custom made symbol, there may be some problem in fetching the description data (my guess. may be wrong).:
So may be you check out the Program used for these particular Scenarios. Check label printing transaction program & Function module for Data Determination. (May be helpful.)
Regards
Subash Sankar

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