User fail to convert Power point 2003 with Aobe 8.0 intermittently.

Dear Expertise
As per subject. I have help her to install the latest patch but no luck. Please advise.
Thx.
Anthony

There is a good chance that the user is not embedding fonts, but there may be another reason. Try using a Print or Press level of job settings in the Adobe PDF Printer settings (this is on the settings tab of the printer). My guess is the settings are currently at Standard. It may also be that the PPT is using some licensed fonts that can not be embedded or used in the way you need to view the file.
Those are some thoughts to at least give you a direction. The fact that you do get a PDF answers one of the questions I had. It sounds like the process you are using should normally do the job, so it may simply be a settings issue.
If you have a sample PPT and PDF that has the problem and can be posted somewhere, it would help to try to track down potential problems (but then it might not - but worth a try). Bill

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