User "Favorites" not displaying correctly under IE9

Hello,
This relates to WebHelp Pro output from RH10 published to the Robo Server 9 and accessed using IE9.
When our users save favourite links to WebHelp Pro content pages, a link is saved. The link opens the correct *.htm page, however I note the following anomalies:
The toolbar displayed is not the correct toolbar from the skin – it is a default toolbar that displays default buttons rather than the buttons we have specified in the skin. For example, it displays the default “Glossary” button even though we have NOT selected the glossary button for our output.
Even though the Favorite link seems to open the correct page, the displayed URL in the IE browser bar is not pointing to the correct page. Instead, it points to the default start page for the project.
The Search function does not work in the same way as it does when the project is open via the standard project URL. Some search terms produce no results, whereas they do produce results when the project is opened in the normal way.
Can anyone suggest a fix?
Thanks,
Mike

Hi,
We've tested this is all current browser versions and the dashboard appears aligned correctly at this stage.
IE9 test:
Not sure what may be triggering this but try clearing any local cache and restarting the browser.
Kind regards,
-Sidney

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(Note: I have copied the content of this query from the Creative Suites forum where I originally opened it.)
I am using CS4 under OSX 10.4.11 on a PowerMac G5 Quad with 23" Apple cinema display. Images which have been captured as JPG are displayed fine by Preview, but when opened in Bridge, Camera Raw or Photoshop. the colours are all "washed out". The attached screen capture should give an idea of the difference, with the upper being Camera Raw (image settings) and the lower being Preview. My monitor has been calibrated and I'm using sRGB IEC61966-2.1 colour space in Camera Raw and Photoshop. The colours displayed by Preview are pretty close to "real life". I find it virtually impossible to adjust the colours in Photoshop to get back to anything similar.
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Re: JPG images not displayed correctly in Bridge and Photoshop

xxxxyyyyz wrote:
…If there is someone out there who has experience of obtaining decent colour management in CS4 on a Power PC, I would really like to know how you achieved it.
That would be yours truly, and I hasten to reply because I may have some insights that can help you too.
Just get it it out of the way, here's my setup:
Photoshop 11.0.2 ("CS4"); VersionCue disabled and uninstalled.—2.5 GHz Power Mac (PPC) G5-Quad; 16GB RAM; mutant, flashed 550MHz nVidia GeForce 7800GTX 1,700MHz 512MB VRAM; ATTO ExpressPCI UL5D LP SCSI card; Mac OS X Tiger 10.4.11 and Leopard 10.5.8 boot drives; Spotblight, Dashboard and Time Machine permanently disabled; dual 22" CRT monitors; USB wireless 'n' available but connected to the Internet via wired Ethernet; 1 FW flatbed scanner; 2 SCSI scanners (one tabloid-size transparency scanner and a film scanner); various internal & external HDs; FW Epson 2200 and Ethernet Samsung ML-2850ND printers; 2 X Back-UPS RS 1500 XS units.
I can unambiguously and in good faith represent to you that my color management, from capture to print, is as spot-on as anyone with any kind of setup can hope to achieve. Unequivocally and without qualifications.
Now, first things first: Forget about trying to synchronize color management across the point applications lumped together only by Adobe marketing fiat into a variety of meaningless "creative suites". Concentrate on Photoshop. Do not try to use Bridge to synchronize anything.
The "suites" are a totally artificial construct created by Adobe bean counters and marketing types. The point applications (i.e. the individual programs clumsily bundled together, e.g. Photoshop, Illustrator, InDesign, etc.) are developed independently by separate engineering teams that are not only not in the same building, but in different cities, different states of the American Union, and even in different countries. They have very little communication among them, if any, as evidenced by repeated posts in these forums by Photoshop engineering staff urging us, the end users, to let the other teams know in their own forums that a given problem exists and is actually affecting our work.
Enough said about the cause of the problem. The end result is that Color Management is at very, very different levels of progress and sophistication in each individual point application, with only Photoshop fully entitled to be considered state of the art.
Secondly, a disclaimer: I have been hanging on to my CRT monitors and take care of them as Jascha Heifetz used to take care of his Stradivarius. I don't know what I will do if I manage to outlive the usefulness and accuracy of my CRTs (unlikely at this point). I have despaired in futile efforts to bring the luminosity of any LCD monitor down to where I would feel comfortable calibrating and profiling it. I believe my monitors are the foundation of my color management efforts.
Especially if you have one of the extreme wide-gamut LCD or LED monitors, you'll face an uphill battle.
Be careful to avoid any version 4 icc profiles, whether canned or generated by your calibration software. Stick to version2 icc profiles. Ask the manufacturer of your calibration software/hardware if in doubt.
Here are some not-too-recent, but thoroughly representative screen shots of the calibration results I obtain with my monitors, which I calibrate and profile often and regularly (I validate the calibration at least several times per month).
In a nutshell, my color management practices and settings mirror those described by Bruce Fraser, Jeff Schewe, Andrew Rodney and Gary Ballard's site. I have learned from all of them.
My working color space is ProPhoto RGB. I choose to work with PSD and PSB files. As a long-time, rabid JPEG hater, I only rarely deal with JPEGs, using them sporadically to illustrate a point in this forum or elsewhere in the web. My main output consists of prints.
I only deal with tagged image files (files with an embedded color profile) and often recommend beating up with a baseball bat any moron that hands you an untagged file—figuratively of course, but I find the expression gets my point across unambiguously.
Following is a screen shot of some of my pertinent settings:
Note that I have never bought into the "suite" concept myself. I do have and routinely use Adobe Illustrator 10.x, InDesign 2.x and Acrobat Professional 8.x, but they are all older, independent versions of each point application, licensed at different times.
Be further advised, that the answer to many problems offered by Adobe engineers often is not to install VersionCue, or uninstall it, or at least disable it.
Also, as outlined at the beginning of this post, concentrate on Photoshop, not on synchronizing applications that can't really communicate with each other, despite the claims of Adobe marketing hacks to the contrary.
One big caveat, do not fall into this trap:
xxxxyyyyz wrote:
…I believe my problem has nothing to do with my monitor profile, for several reasons, but…
…It seems extremely unlikely to me that…
You either want to learn, or you don't. You either want to solve your problems, or you don't.
When you start arguing instead of studying, questioning advice instead of following it and detecting where you went wrong, you're on the right track to nowhere. That attitude will get you there fast. Remember you are the one with the problem, and only you can acquire the discipline to learn how to solve it.
Go ahead and ask me anything that is not clear, just don't argue with me please, and don't tell me why you think Fraser, Rodney, Ballard and I are wrong. You see, I am not experiencing any problem that needs fixing. I have an interest in helping you, but not in hearing about your speculations, theories or conclusions.
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Wo Tai Lao Le
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Post Author: mgisonda
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Hi Paul
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</tr>
<tr>
<td height="220" background="http://www.ehobbyplanet.com/eBay/Layout/eNormalShipping.jpg" class="policy"><p>All our orders are shipped out within 72 business hours unless stated. We ship everything out using the best packaging material to insure safe deliveries using shipping companies such as USPS Postal Office and UPS services (Shipping times will vary depending on the service you choose). Tracking information will be automatically sent via email after an order has been shipped out. We Definitely Combine Shipping for multiple items, if for some reason our eBay checkout isn’t combining your items please wait for a custom eBay invoice which will have your order combined into one, reducing the shipping price. For international customers, please note: "that Import duties, taxes, and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Check with your country's customs office to find out what these additional costs will be before you bid or buy".</p>
<p>Please Note for International Customers Only: Due to the large size of this item there are several countries that have a size limitation which we are not able to ship to, if by any means your order goes through to us and it falls in the country size restrictions and your order cannot be shipped out we have the right to cancel your order (before cancelling the order we will contact the customer via email).</p></td>
</tr>
<tr>
<td> </td>
</tr>
<tr>
<td height="104" background="http://www.ehobbyplanet.com/eBay/Layout/eInsurance.jpg" class="policy">We offer insurance which is optional during checkout for both Domestic and International customers which will cover the full amount paid by customer, if insurance isn't purchased we are not responsible for packages that are missing during transit. If you use the USPS First Class Mail International shipping service please allow 10 - 25 business days for the delivery of your package.</td>
</tr>
<tr>
<td height="21"> </td>
</tr>
<tr>
<td height="135" background="http://www.ehobbyplanet.com/eBay/Layout/eReturns.jpg" class="policy">We want you to be completely happy with your purchases. So we do everything we can to assure you get the exact merchandise you order, delivered on time. If by any means your unsatisfied with your purchase we will be happy to accept returns for an exchange or a refund within 14 days. If shipping the item back, customer is responsible for freight charges to us. We offer refunds & exchanges if your not satisfied with your purchase. The returned product needs to be in the same condition it was shipped out in, unused and in it’s original packaging. If by any chance there has been an issue with your order and you want to request a return please email us at [email protected].</td>
</tr>
</table>
</body>
<script type="text/javascript">
if(document.images) {
tempImage = new Image();
tempImage.src = "http://www.ehobbyplanet.com/Items/RC/HPI/10620/Image-1md.jpg";
tempImage.src = "http://www.ehobbyplanet.com/Items/RC/HPI/10620/Image-2md.jpg";
tempImage.src = "http://www.ehobbyplanet.com/Items/RC/HPI/10620/Image-3md.jpg";
tempImage.src = "http://www.ehobbyplanet.com/Items/RC/HPI/10620/Image-4md.jpg";
tempImage.src = "http://www.ehobbyplanet.com/Items/RC/HPI/10620/Image-5md.jpg";
tempImage.src = "http://www.ehobbyplanet.com/Items/RC/HPI/10620/Image-6md.jpg";
tempImage.src = "http://www.ehobbyplanet.com/Items/RC/HPI/10620/Image-7md.jpg";
tempImage.src = "http://www.ehobbyplanet.com/Items/RC/HPI/10620/Image-8md.jpg";
function changePic(newName) {
newPicURL = "http://www.ehobbyplanet.com/Items/RC/HPI/10620/"+newName+"md.jpg";
mainPic.src = newPicURL;
</script>
Here is my contact information:
Paul
[email protected]

Try this without the border images and it will work in all browsers with increased text size. That's assuming eBay supports embedded CSS styles (which I'm not convinced they do). Inline styles are safer IMHO.
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<title>Untitled Document</title>
<style type="text/css">
.title {
background-image: url(http://www.ehobbyplanet.com/eBay/Layout/Title.jpg);
background-position: center center;
font-size: 24px;
font-weight: bold;
color: #FFF;
font-family: Tahoma, Verdana, Arial, Helvetica, sans-serif;
vertical-align: middle;
h2 {font-size:1.7em; color:#000; margin-top:0em; margin-bottom: 2px;}
ul,li {
font-size:14px;
list-style:disc;
line-height:1.5;
font-family: "Times New Roman", Times, serif;
.description {
font-family: "Times New Roman";
font-size: 16px;
line-height: 1.2;
font-weight: bold;
color: #000;
text-align: left;
vertical-align: middle;
border: 4px solid red;
padding: 0 20px 20px 20px;
.text {
font-family: "Lucida Sans Unicode", "Lucida Grande", sans-serif;
font-size: 14px;
font-weight: bold;
color: #F00;
text-indent: 2em;
.features {
font-family: Georgia, "Times New Roman", Times, serif;
font-size: 18px;
font-style: italic;
font-weight: bolder;
text-decoration: underline;
color: #666666;
line-height: 3em;
.featurebackground {
padding-right: 10px;
border: 4px solid red;
width: 200px;
vertical-align: top;
padding-top: 1em;
.policy {
border: 4px solid red;
margin-top: -2em;
.fsr_style { font-family: Arial, Helvetica, sans-serif;
font-size: 12px;
color: #000000;
background-color: #FFFFFF;
padding-top: 5em;
padding-right: 20px;
border: 4px solid red;
.number {
.policy {
font-family: "Times New Roman", Times, serif;
font-weight: normal;
font-size: 14px;
padding: 0 20px 20px 20px;
</style>
</head>
<body>
<table width="935" border="0">
<tr>
<td><img src="http://www.ehobbyplanet.com/eBay/Layout/eHobbyShortHeader.jpg" width="928" height="165" /></td>
</tr>
<tr>
<td height="44" align="center" valign="middle" class="title">HPI 1/5 Baja 5T Gas Truck RTR</td><td></td>
</tr>
<tr>
<td align="center" valign="middle" class="number">HPI Item #10620</td><td width="10"></td>
</tr>
</table>
<table width="925" border="0">
<tr>
<td width="16"> </td>
<td width="549"><img src="http://www.ehobbyplanet.com/Items/RC/HPI/10620/Image-1md.jpg" width="549" height="429" id="mainPic"/></td>
<td width="35"> </td>
<td width="1559"><p><img src="http://www.ehobbyplanet.com/Items/RC/HPI/10620/Image-1sm.jpg" width="116" height="85" onclick="changePic('Image-1')"/> <img src="http://www.ehobbyplanet.com/Items/RC/HPI/10620/Image-2sm.jpg" width="116" height="85" onclick="changePic('Image-2')"/></p>
<p><img src="http://www.ehobbyplanet.com/Items/RC/HPI/10620/Image-3sm.jpg" width="116" height="85" onclick="changePic('Image-3')"/> <img src="http://www.ehobbyplanet.com/Items/RC/HPI/10620/Image-4sm.jpg" width="116" height="85" onclick="changePic('Image-4')"/></p>
<p><img src="http://www.ehobbyplanet.com/Items/RC/HPI/10620/Image-5sm.jpg" width="116" height="85" onclick="changePic('Image-5')"/> <img src="http://www.ehobbyplanet.com/Items/RC/HPI/10620/Image-6sm.jpg" width="116" height="85" onclick="changePic('Image-6')"/></p>
<p><img src="http://www.ehobbyplanet.com/Items/RC/HPI/10620/Image-7sm.jpg" width="116" height="85" onclick="changePic('Image-7')"/> <img src="http://www.ehobbyplanet.com/Items/RC/HPI/10620/Image-8sm.jpg" width="116" height="85" onclick="changePic('Image-8')"/></p>
<p class="text">Click to enlarge picture</p></td>
</tr>
</table>
<table width="928" border="0">
<tr>
<td class="description"><h2>Description</h2>
<p>HPI Racing is proud to present the Baja 5T, a <strong>ready-to-run</strong> (RTR) 1/5th scale off-road truck that expands on the award-winning Baja 5B family. With the Baja 5T you get aggressive desert truck looks, high performance new features, and compatibility with many of the existing Baja 5B spare parts and option parts, wrapped up in a RTR package that gets you running in just a few minutes.</p>
<p>Includes: HPI Baja 5T RTR Truck with 1.6 cu in gasoline engine, 27MHz FM Radio, two water resistant servos, 3.4oz (100cc) 2-cycle oil, 2oz (60cc) shock oil, 1oz (30cc) diff oil, 1oz (30cc) air filter oil, tube of gear grease, 3000mAh receiver pack, wall charger, body with wing, extra air filter, wrenches, decal sheet and illustrated instruction manual.</p></td>
</tr>
</table>
<table width="928" border="0">
<tr>
<td width="290"> </td>
<td width="17"> </td>
<td width="292"> </td>
<td width="17"> </td>
<td width="290"> </td>
</tr>
<tr>
<td align="center"><span class="features">Features:</span></td>
<td align="center"> </td>
<td align="center"><span class="features">Specifications:</span></td>
<td align="center"> </td>
<td align="center"><span class="features">Required:</span></td>
</tr>
<tr>
<td class="featurebackground"><ul>
<li>Ventilated Disc Brake System</li>
<li>Heavy Duty Rear Dogbones</li>
<li>Moulded Nylon Rear Spoiler</li>
<li>Aluminum Alloy Diff Case</li>
<li>Dirt Guards</li>
<li>Full Metal Ball Bearings</li>
<li>Front & Rear Sway Bars</li>
<li>Modified Rear Shock Tower</li>
<li>Heavy Duty Inner Foam</li>
<li>Revised Gearing</li>
<li>High Flow Muffler</li>
<li>SFL-10MG2 Metal Gear Steering Servo</li>
<li>Heavy Duty Beadlocks</li>
<li>8000 RPM Clutch</li>
<li>Anodized Aluminum Parts</li>
<li>Double Wishbone Suspension</li>
<li>Adjustable Suspension</li>
<li>Baja 5T-1 Truck Body</li>
<li>Extended Roll Cage</li>
<li>Outlaw Truck Wheels / Desert Buster Tires</li>
<li>Fuelie 26 Engine (26cc)</li>
<li>All Metal Transmission Gears</li>
<li>High Quality Radio Gear</li>
</ul>
</td>
<td> </td>
<td class="featurebackground"><ul>
<li>Drive System: 2WD viscous Diff</li>
<li>Tires (front & rear): Truck Wheels / Desert Buster</li>
</ul>
</td>
<td> </td>
<td class="featurebackground">
<ul>
<li>Unleaded Gasoline: 87-93 octane, mix gasoline with two cycle oil at 25:1 ratio</li>
<li>Transmitter Batteries: 8x AA</li>
<li>Screwdriver: Flat blade, 3/16" (4-5mm) wide</li>
</ul>
</td>
</tr>
</table>
<table width="928" border="0">
<tr>
<td> </td>
</tr>
<tr>
<td class="policy"><h2>Payment Method </h2>
<p>We accept Visa, Mastercard and Discover Card and PayPal. If your unable to send payment using these methods please contact us at [email protected]. All payments need to be sent within 5 days.
</p></td>
</tr>
<tr>
<td> </td>
</tr>
<tr>
<td class="policy"><h2>Shipping & Handling </h2>
<p>All our orders are shipped out within 72 business hours unless stated. We ship everything out using the best packaging material to insure safe deliveries using shipping companies such as USPS Postal Office and UPS services (Shipping times will vary depending on the service you choose). Tracking information will be automatically sent via email after an order has been shipped out. We Definitely Combine Shipping for multiple items, if for some reason our eBay checkout isn’t combining your items please wait for a custom eBay invoice which will have your order combined into one, reducing the shipping price. For international customers, please note: "that Import duties, taxes, and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Check with your country's customs office to find out what these additional costs will be before you bid or buy".</p>
<p>Please Note for International Customers Only: Due to the large size of this item there are several countries that have a size limitation which we are not able to ship to, if by any means your order goes through to us and it falls in the country size restrictions and your order cannot be shipped out we have the right to cancel your order (before cancelling the order we will contact the customer via email).</p></td>
</tr>
<tr>
<td> </td>
</tr>
<tr>
<td class="policy"><h2>Insurance</h2>
<p>We offer insurance which is optional during checkout for both Domestic and International customers which will cover the full amount paid by customer, if insurance isn't purchased we are not responsible for packages that are missing during transit. If you use the USPS First Class Mail International shipping service please allow 10 - 25 business days for the delivery of your package.</p></td>
</tr>
<tr>
<td> </td>
</tr>
<tr>
<td class="policy"><h2>Returns</h2>
<p>We want you to be completely happy with your purchases. So we do everything we can to assure you get the exact merchandise you order, delivered on time. If by any means your unsatisfied with your purchase we will be happy to accept returns for an exchange or a refund within 14 days. If shipping the item back, customer is responsible for freight charges to us. We offer refunds & exchanges if your not satisfied with your purchase. The returned product needs to be in the same condition it was shipped out in, unused and in it’s original packaging. If by any chance there has been an issue with your order and you want to request a return please email us at [email protected].</p></td>
</tr>
</table>
</body>
</html>
<script type="text/javascript">
if(document.images) {
tempImage = new Image();
tempImage.src = "http://www.ehobbyplanet.com/Items/RC/HPI/10620/Image-1md.jpg";
tempImage.src = "http://www.ehobbyplanet.com/Items/RC/HPI/10620/Image-2md.jpg";
tempImage.src = "http://www.ehobbyplanet.com/Items/RC/HPI/10620/Image-3md.jpg";
tempImage.src = "http://www.ehobbyplanet.com/Items/RC/HPI/10620/Image-4md.jpg";
tempImage.src = "http://www.ehobbyplanet.com/Items/RC/HPI/10620/Image-5md.jpg";
tempImage.src = "http://www.ehobbyplanet.com/Items/RC/HPI/10620/Image-6md.jpg";
tempImage.src = "http://www.ehobbyplanet.com/Items/RC/HPI/10620/Image-7md.jpg";
tempImage.src = "http://www.ehobbyplanet.com/Items/RC/HPI/10620/Image-8md.jpg";
function changePic(newName) {
newPicURL = "http://www.ehobbyplanet.com/Items/RC/HPI/10620/"+newName+"md.jpg";
mainPic.src = newPicURL;
</script>
That's the best solution I can offer.
Nancy O.
Alt-Web Design & Publishing
Web | Graphics | Print | Media Specialists
www.alt-web.com/
www.twitter.com/altweb

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