User had just run a payment run when it was cancelled
Hi
We ran a payment run on F110, but the job cancelled because the user was set to locked by accident. No payments have processed, but the payment run icon shows the payment run is complete The log in F110 shows the payment run job was cancelled. When we tried to create a new proposal the payments in the canceled payment run did not appear. Please advise, can we use reorganise the payment run to delete the run and then create a new proposal and payment run, or is there any other option to process the run that has been cancelled. Is there a programme that will rerun the cancelled job or rerun the payment run.
thanks
Kylie
Take a look at note 86587.
The note states the followingu2026
Payment Posting and Update Terminations.
To check for, analyze and determine how to correct terminations, use the following menu path from F110:
'Edit>Payments>Termination of Posting'
You may drill down on the "ERR" (error) notifications to get details. Once corrections are made, processing can be restarted and followed to completion.
The menu path 'Edit>Payments>After Termination>Draw up again' may be used to restart the entire payment run from the point where processing has stopped, if permitted according to the run status.
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