User has stopped working

Hello, my user has stopped working I've reset the password for the user twice and still not working.

+But before all of that, I wanted to note that I created a new user account and was able to access iTunes that way.+
Up until now you've been working through techniques for troubleshooting System-wide problems. But that fact you relate about the user accounts indicates that you've got a user-account-specific problem, and the troubleshooting techniques are different for those.
In your normal user account, try the techniques listed under "User-specific Troubleshooting" in the following document:
iTunes for Windows Vista: Troubleshooting unexpected quits, freezes, or launch issues

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Applying filter to 'Other Users' has stopped working (v1.0.0.15.57)

With no apparant reason (or changes to my workstation), the apply filter feature to limit 'Other Users' has stopped working. The problem began on the day that SQLDev failed to display the navigation frame.
I've got the nav frame back, but the filter on 'Other Users' still doesn't work.
Can anyone tell me where the filter entries are stored?
Oh, what's worse, the initial display of 'Other Users' does not include the entire list. Today the 'Show more/All users' failed to expand the list to all users. One of the users not initially displayed owns files to which I need access. (The solution was to stop and restart SQLDev - but that is a pain is the a$$.)

Editing preference files is not supported. Doing so can corrupt the settings and cause SQL Developer to run improperly.
Okay, having gotten that out of the way, let me see if I can help you get this sorted out. The filters are stored inside the preferences.xml file, located under jdev\system\oracle.onlinedb.11.0.0.37.42.
The first step is to back up this file. Once you have done that, you can try to remove the filter info. The preferences in the file are stored as keys and values. Search for the key with the text 'ConnectionOptions'. Under the value element associated with this key, there should be a filterMap element. This element contains all of the navigator filters. Each filter will look like this:
<Item>
<Key><others>@local</Key>
<Value class="oracle.jdeveloper.cm.dt.browser.SchemaFolderFilter">
<filter>
<Item>FOO</Item>
<Item>SYS</Item>
<Item>SYSTEM</Item>
</filter>
<visibleObjectsOnly>false</visibleObjectsOnly>
</Value>
</Item>
In this case, this is a filter on the Other Users folder. To clear the filter, remove the entire item element (that is, delete everything between and including the <item> and </item>.
This should restore the navigator filter back to its initial state (that is, no filter).
Let me know if this doesn't work, and I'll come up with some other things to try.
John McGinnis
SQL Developer Team

Iphoto on my macbook pro has stopped working. It comes up with a message saying that the library is either being used by another user or it is unreadable. Any ideas why I should be receiving this message?

MacBook Pro 2009
Model Identifier: MacBookPro5,1
Processor 2.4 GHz Intel Core 2 Duo
Memory 4 GB 1067 MHz DDR3
Software OS X 10.8.5 (12F45)
Iphoto '11
Iphoto on my macbook pro has stopped working. It comes up with a message saying that the library is either being used by another user or it is unreadable. Any ideas why I should be receiving this message?
"Your photo library is either in use by another application or has become unreadable"
Offered solution doesn't work:
Shut down and restart your computer, and then open iPhoto again. If the problem persists, try rebuilding your photo library. To do this, quit iPhoto, and then reopen it while keeping the Option and Command keys pressed. You can also try restoring your photo library from a backup.
I have already copied my photographs to the a library manager but when I tried to reuse iphoto and import the photos back into iphoto, it would not let me.
I can't download photographs from my iphone or my digital camera.
Any ideas on how I can solve this problem?
There is a possibility that when I went to update applications that I started to install Mavericks which I then interrupted and cancelled. I am not definite that this caused this problem but it was at about the same time as when this problem started.
Many thanks,
Ed

I have already copied my photographs to the a library manager but when I tried to reuse iphoto and import the photos back into iphoto, it would not let me.
You can't "copy" your photos to the "library manager", there is just no way to any such thing.
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD

I have a user getting an error Adobe Acrobat has stopped working how do I resolve this?

Adobe Acrobat XI Pro
This happens at a variety of times. Sometimes while scanning sometimes while bookmarking sometimes while adding pages from a file.
What I have done is made sure the program was up to date, a repair install, updated scanner drivers, replace the scanner with a different model, made sure the workstation was current with MS patches. Any suggestions would be most welcome.
Thank you,
Brad

Thanks for the reply. Sorry I wasn't clear the version is XI standard. And I did check for updates. The program is current. Still a few times a day the program will crash and my user will have to start over again on the document she is working on. Very frustrating for her and me.
The full error is:
Adobe Acrobat has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

User issue-- "itunes has stopped working"

This week I have been unable to access iTunes, instead receiving the following error message: "iTunes has stopped working."
I have reviewed earlier discussions, especially this recent one:
http://discussions.apple.com/thread.jspa?threadID=1464059&tstart=15
I have tried most of the suggestions, but I have run into a few roadblocks that I wanted to see if I could get some help with. But before all of that, I wanted to note that I created a new user account and was able to access iTunes that way. Unfortunately, however, this is not a good long term solution. I would like to try to resolve whatever issue exists with my user account.
With respect to the potential solutions identified in the earlier post:
*“Completely Remove iTunes and Quicktime”*
#17—no such files existed in my windows\\system32 folder.
*“Empty your Temp directory and restart”*
I got the following error message :The action cannot be completed because the folder is open in another program. Close the folder and try again. I thought that I had closed all of the applications.
*“Clean Up iTunes installer files on the computer”*
When you click on the link under this suggestion, you get a warning from Windows not to use this utility with 2007 Office system products, which are what I have.
*“Download Quicktime Standalone Installer”*
I have no interest in Quicktime and only have it because it is apparently bundled with iTunes. Still, I tried this and it did not fix the problem. (BTW, Quicktime still works fine.)
*“Disable other conflicting software”*
I used MSCONFIG to try to troubleshoot conflicts. First, the instructions in article 305415 indicate that the following two items will be under the "startup" tab: "iTunesHelper" and "qttask." These were not listed. Second, when I clicked the "services" tab and selected "hide all microsoft services," there were 25 items still listed, which seems not right to me. I did not proceed here because I was concerned about causing some disaster.
If anyone has any insight here and would be willing to share it, I would greatly appreciate it!
PS--is there a way to copy and paste the list of startup programs so that I can print them and review them one by one? Thanks!

+But before all of that, I wanted to note that I created a new user account and was able to access iTunes that way.+
Up until now you've been working through techniques for troubleshooting System-wide problems. But that fact you relate about the user accounts indicates that you've got a user-account-specific problem, and the troubleshooting techniques are different for those.
In your normal user account, try the techniques listed under "User-specific Troubleshooting" in the following document:
iTunes for Windows Vista: Troubleshooting unexpected quits, freezes, or launch issues

When I open iTunes, I get a message that "iTunes has stopped working". I've tried reinstalling itunes, creating a new user file, changing the startup programs, and am having no success in getting iTunes to stay open. Any "fixes" for this problem?

When I open ITunes, I get a message that "iTunes has stopped working". I have tried reinstalling iTunes, creating a new user file, changing the startup programs in accordance with articles in iTunes troubleshooting, but am having no success in getting iTunes to stay open. Any fixes for this problem?

Can't get itunes. I get the following message when I click on either the shortcut or the program. It says ITunes has stopped working and I can either check on line for a solution and close the program or just close the program.

When I click on the itunes shortcut or the program I get the following message:
ITunes has stopped working. My two options are: Windows can check on line for a solution to the problem or close the program.
It seems that my entire library is not there. If I sync my ipod will it add it back into my library on the computer?
I've even tried installing again and nothing works. Tried the "repair" and it says that ITunes is loaded but I stil get the above error when I try to open the program.
Thanks

Let's try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

When I click on any of my movie or TV shows in Itunes I immediately get an error message that says Itunes has stopped working and closes the program. I can sync the movies and shows to my phone okay but I can't watch on Itunes. Can anyone help?

When I click on any of my movie or TV shows in Itunes I immediately get an error message that says Itunes has stopped working and closes the program. I can sync the movies and shows to my phone okay but I can't watch on Itunes. Can anyone help?

Let's try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

ITunes has stopped working ...Running Windows 7(64)

I upgraded my home PC Desktop to Windows 7 earlier this year and had no trouble bringing over iTunes from my previous platform (Windows XP).
I recently returned home to the US from a work assignment out of the country and because my iTunes resides on my home PC desktop, I didn't open up iTunes for the past 6 weeks. During this time Apple released iTunes 10.5. When I returned home, the old version of iTunes was still working. However, when I upgraded to iTunes 10.5, iTunes stopped working. The error message: "iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
I have worked through the following knowlege bulletins (nothing has fixed my problem):
(a)" iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues"
(b) "iTunes: Troubleshooting issues with third-party iTunes plug-ins"
(c) "iTunes 10.1 for Windows: iTunes may stop working and need to quit while importing or syncing audio"
(d) "Removing and reinstalling iTunes, QuickTime, and other software components for Windows vista or Windows 7"
(e) "iTunes for Windows: system restarts, blue screen, or quits unexpectedly when accessing iTunes Store"
the last bulletin (e), recommended ensuring that my drivers were up-to-date. So I also updated my drivers.
Lastly, I contacted iTunes Store Customer Support (although my problem isn't with the store, it is upgraded iTunes running on windows 7). They told me the issue was "outside (their) expertise" and recommended I look at this discussion board.
Here is the information I found under Event Viewer:
==================================================================
Log Name:      Application
Source:        Application Error
Date:          11/27/2011 11:46:01 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Theresa-HP
Description:
Faulting application name: iTunes.exe, version: 10.5.1.42, time stamp: 0x4ebf7d7c
Faulting module name: MSVCR80.dll, version: 8.0.50727.6195, time stamp: 0x4dcddbf3
Exception code: 0xc000000d
Fault offset: 0x00026b72
Faulting process id: 0x13b0
Faulting application start time: 0x01ccad3d27f6b2ff
Faulting application path: C:\Program Files (x86)\iTunes\iTunes.exe
Faulting module path: C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d 09154e044272b9a\MSVCR80.dll
Report Id: 6ef58025-1930-11e1-a798-e06995d0a503
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-11-27T19:46:01.000000000Z" />
    <EventRecordID>9927</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Theresa-HP</Computer>
    <Security />
</System>
<EventData>
    <Data>iTunes.exe</Data>
    <Data>10.5.1.42</Data>
    <Data>4ebf7d7c</Data>
    <Data>MSVCR80.dll</Data>
    <Data>8.0.50727.6195</Data>
    <Data>4dcddbf3</Data>
    <Data>c000000d</Data>
    <Data>00026b72</Data>
    <Data>13b0</Data>
    <Data>01ccad3d27f6b2ff</Data>
    <Data>C:\Program Files (x86)\iTunes\iTunes.exe</Data>
    <Data>C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_ none_d09154e044272b9a\MSVCR80.dll</Data>
    <Data>6ef58025-1930-11e1-a798-e06995d0a503</Data>
</EventData>
</Event>
==================================================================
It seems that I am not alone in having this problem! Are there any experts out there who want to earn the undying gratitude of the technically challenged (or a few expert points?)
Thanks for listening,
Theresa
PS - someone recommended uninstalling Apple Quick Time Player. I don't have Quick Time Player.

I had the same problem. I'm using 64bit Windows7. This solution only partially worked for me. I still couldn't connect to the iTunes store.
The following solution worked for me:
COPY    QTMovieWin.dll
FROM    c:\program files (x86)\common files\apple\apple application support\
INTO     c:\program files (x86)/iTunes

Adobe Acrobat XI Pro causes an error when starting it - Adobe Acrobat has stopped working. How do I resolve this?

I've had Adobe Acrobat XI Pro for some time, but yesterday it stopped working and I started having an 'Adobe Acrobat has stopped working' error. It then tells me to Close the Program.
How do I resolve this?
Thanks and regards
Roxanne

Thanks Pat. I was able to resolve the problem.
OS is Windows 7 Pro, Adobe Acrobat Pro 11.0.07.
I went into the Properties file where I identified that Users only had Read & Execute and Read properties, I changed properties for Everyone to Full Control. That fixed the problem.
I don't know how the properties got changed to just Read & Execute, but there had been an automatic update the night before.
Regards
Roxanne

Adobe Bridge CS6 has stopped working - has issue been resolved?

Hello.
I am experiencing the above problem with a new install of CS6.
Has this issue been resolved?
CS6 Design and Web Premium installed on Win 7 pro 64 bit Dell Precision laptop. Error with Adobe Bridge cs6: "Adobe Bridge CS6 has stopped working", problem event name "APPCRASH". Error occurs when opening Bridge from Photoshop and other apps (Browse in Bridge) and directly from desktop or start menu. Also a cache directory is not being created under c:\user\<user>\appdata\roaming\adobe\bridge\. Holding ctrl key down and double clicking icon gets same message, cannot get at reset window.
Performed the following with no change: verified Bridge and full suite is on latest version (Bridge=5.0.2.4); created desktop icon directly from bridge.exe; verified application was installed and is starting with administrator privileges; verified latest display driver installed; performed complete uninstall of CS6, CC cleaner tool run, then full reinstall; Error under Event Viewer: faulting application: Bridge.exe and faulting module name: ntdll.dll; disabled UAC; tested memory for damage using MemTest86-good.
Thanks for any help you can provide.

A follow up to the above.
There appears to be a number of possible causes for this type of error. In my case it was somewhat specific. I had a stand alone copy on this same machine previously of Adobe Photoshop CS2 (only) which was completely uninstalled prior to the installation of CS6. There is an issue with Bridge CS6 being installed on a machine that has Bridge CS2 on it. I wasn't aware of Bridge being present with my copy of Photoshop CS2 but apparently there were at least some components of Bridge CS2 left after the uninstall. The workaround that solved the issue for me was the creation of an empty folder:
C:\Users\[your user name]\AppData\Roaming\Adobe\Bridge CS2
For those of you who may have this situation.
Here is where I found the solution (sixth thread down):
Bridge CS6 won't open running on Win7

Adobe Photoshop CS4 has Stopped Working on Windows 7

Hey guys and girls. I recently got a new computer running Windows 7 64bit. I still have good ol photoshop cs4 and wanted to use it on this new computer. The install process was completed and as I started the program, I get the "Adobe Photoshop CS4 has stopped working" box. I've looked through some forums, and a lot of them mention the wacom tablet issue, which is not the issue since I've yet to install the drivers for my tablet. Has anyone come across this problem at all? This is what shows up when I get that error box.
C:\Users\Administrator\AppData\Local\Temp\WERCA9F.tmp.WERInternalMetadata.xml
C:\Users\Administrator\AppData\Local\Temp\WERE1B8.tmp.appcompat.txt
C:\Users\Administrator\AppData\Local\Temp\WERE246.tmp.mdmp
Please help, thanks in advance

The first thing that I would do is insure that you have the latest video driver installed (but do keep any older ones, just in case you must roll-back - newest is not always the best).
If that does not help, then open Even Viewer, and check for all warning, or error messages in System and Application tabs, for the time that PS crashed. If you find any with links, follow those links - be patient, as some might take a few moments to send data to MS, and then for MS to process it, to open the proper page for that link plus the data gathered. This ARTICLE goes into a bit more detail, and I do not think that it is too Adobe Premiere-centric.
Good luck,
Hunt

Every time I TRY to start firefox 18-19 I get an error message : Firefox has stopped working - close the program and check online for a solution - or - close ..

Every time I TRY to start firefox 18-19 I get an error message : "Firefox has stopped working" - "close the program and check online for a solution" - or - "close the program" this happens TWICE every time I try to start firefox. Eventually after a random number of tries firefox will start normaly. I am useing firefox 19.0.2 now bit I belive it started when I upgraded to firefox 18 but am not sure, it might have been when I upgraded to firefox 19 ... but it has been happening for a very long time and I cannot find any helpfule solutions online.
I have tried a Clean reinstall but it did not help.

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Once you get the pop-up, just select "'Start in Safe Mode"''
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you.

Problem with iTunes. I have Windows 8 on a new laptop. Installed latest version of iTunes. Can play music in My Library but when I click on Itunes Store I get the message "iTunes has stopped working. A problem caused the program to stop working correctly.

I have a new laptop with Windows 8 as operating system. Installed latest version of iTunes ontop computer. I can play music in My Library but when I click on iTunes, I get the message " iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify if a solution is available."
Anyone know what is the cause and if there is a resolution? Have tried to re-installing iTunes and have also tried restoring laptop to an earlier date.

iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

I purchased Premiere Elements 13 a few weeks ago, it downloads without issue, but I can't open it. I get an error message that reads "Elements 13 has stopped working" HELP!!!

I purchased this online, downloaded it without issue, and it won't open. I get an error message that states "Elements 13 has stopped working"
I have removed it and redownloaded it several times, and still no luck... HELP!
When I contacted Adobe support that's all they suggested, to reinstall...

taveliben
What computer operating system?
Uninstall, free ccleaner run through, and reinstall with antivirus and firewall(s) disabled is not a bad idea. But, let us look at some other
factors before that.
1. When you try to open the program, how far do you get....Welcome Screen - clicking on Organizer or Video Editor or other?
Have you tried to open the program directly from the Adobe Premiere Elements.exe file after you have applied Run As Administrator to that file?
2. Does the problem exist with and without the antivirus and firewall(s) disabled? Are you working in a school or company network?
3. Are you working with a pen and tablet device instead of mouse?
4. Is your video card/graphics card driver version up to date according to the website of the manufacturer of the card?
4. Do you have the latest version of QuickTime installed and are you running the programs as administrator?
Let us start here and then decide what next based on the details in your reply.
Besides uninstall/ccleaner/reinstall, we may next try deleting the Adobe Premiere Elements Prefs file or the whole 13 Folder in which it
exists or installing the program in a newly created user account with administrative privileges and trying to run the program from there.
But, let us rule in or out the first 4.
Any questions or need clarification on any of the above, please do not hesitate to ask.
Thank you.
ATR

User has stopped working

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