User ID will not update in DropDown menu when changed on website
I have a User ID for my CitiCard account that I cannot change in FireFox. In addition to changing the User ID I have also followed a process in CitiCard to 'Clear a User ID' however, when I follow it the old User ID still remains populated.
I can 'work around' this glitch by simply choosing 'Use a different ID' from the drop down menu. It's not an obstacle to accessing the account - just a 'minor inconvenience' - added step, if you will!
When using FireFox the User ID box in the CitiCard account remains populated with my previous User ID and when I try to use my new - or old password with it - it is rejected. So as I previously indicated I simply have to select 'Use a different ID' and enter the 'new' User ID, enter my 'new' password and I'm in.
Additionally when I go into Explorer all of the changes have occurred correctly.
Use these steps to remove saved (form) data from a drop down list:
#Click the (empty) input field on the web page to open the drop down list
#Highlight an entry in the drop down list
#Press the Delete key (on Mac: Shift+Delete) to remove it.
*http://kb.mozillazine.org/Deleting_autocomplete_entries
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Question
When I am NOT private browsing Firefox will not allow me to delete or change the website address in the location bar. My only remedy is to open a new window and search in google then click the link to that site through google. When I swap to private browsing firefox allows me to anter the website address directly into the location bar - but this is a slow [prcess to swap back and forth - also by dint of using private browsing I loose my website information.Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes -
Mac Pro will not restart from dropdown menu
Hi all,
My Mac Pro will not restart from the dropdown menu or when clicking the 'restart computer' when installing software updates. I have an external firewire hard drive hooked up as part of my backup process. It contains a clone of my startup disk.
I have tried disconnecting the firewire drive, rebooting then attempting to restart from the dropdown menu. Still no joy. I always have to end up shutting down manually by holding the power button in and then restarting with the power button.
Any thoughts?
Thanks in advance.
DennisYou might try Safe Mode (It will take more time to startup in Safe Mode because it runs a directory check.)
If your Shutdown functions correctly that way, go to System Preferences >> Accounts >> Login Items, and remove them. Boot normally and test. If not go to ~(yourHome)/Library/Contextual Menu Items and move whatever is there to the desktop. Then do the same with /Library/Contextual Menu Items. Lastly, try moving ~(yourHome)/Library/Fonts to your desktop and restarting.
Log out/in or restart, if that sorts it start putting items back one at a time until you find the culprit.
EDIT: Also, if you can launch Activity Monitor in your Utilities folder and see if you can find the process that is still running.
-mj
Message was edited by: macjack -
BUG: User Password Will Not Update
Issue:
When connecting to my work WiFi we use our standard domain username and password. This has been working for months now but yesterday my domain password expired. I set up an new one as normal and have been using it without any issue on my workstation.
When i went to use the wifi on my iphone (for example connecting to the app store) it detects that the password is incorrect and asks for a new password. this is pretty standard.
how ever no matter what i do it will not accept my new password, it will keep on prompting me to enter a password. I have entered my new password in about 20 times now so i seriously doubt i could have entered it incorrectly that many times when the same one works on my workstation.
What it looks like it is doing is it prompting for the password every time it attempts to retrieve any info over the wifi because it does load a few things after i enter the password. But as soon as i try quit the app store and reopen it asks for the password again.
Work Around:
Open Settings, Wi-Fi, Connection and retype the password. This will prevent the prompt from displaying again. So it would appear that this setting is not being updated when the incorrect password prompt is being displayedtry going into the wi-fi network and have the iPhone "forget the network" and then add the network again or settings> general> reset> reset network settings and the iPhone will remove any old passwords for the wi-fi network
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Cannot update Firefox from 3.6.3 to 8.0
I've tried repeatedly to do this but it will not load up.
Now I cannot open new websites.What happens when you download and run the installer? (http://www.mozilla.org/en-US/firefox/new/)
Are you really running 3.6.3? You should update to 3.6.24 ASAP - http://www.mozilla.org/en-US/firefox/all-older.html
Your user agent string may just be set incorrectly. See below
* Type about:config in the URL bar and hit Enter
* If you see the warning, you can confirm that you want to access that page.
* Filter = general.useragent.
* Right-click the preferences that are bold, one line at a time, and select Reset.
* Then restart Firefox -
I changed my email address and my user id will not update for icloud!
Yes, I went into the Appleid and updated the email address there. The problem?? Icloud on my Iphone 4! It does not allow you to change the User ID in settings! I've tried going to store and sign out and sign back in. Did not work! Has anyone else had this issue??
If the old ID is an earlier version of your current ID, temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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Bookmarks will not load from dropdown menu
Hi,
i copied a lot of bookmarks over from safari to add to my existing bookmarks in firefox. The import seemed to work fine at first but soon i found that the drop down menus for my bookmarks toolbar would not load. Sometimes some and not all will load, sometimes not at all. If I open a sidebar, I can see that all my bookmarks still exist. Some have picture icons next to them, some have a blank white page icon. The ones with the blank page icons don't load from the sidebar.
I'm not the most technical and it took me hours to arrange my bookmarks. Any fix for this without having to start from scratch would be really helpful.
thanks!
Henry.You might try Safe Mode (It will take more time to startup in Safe Mode because it runs a directory check.)
If your Shutdown functions correctly that way, go to System Preferences >> Accounts >> Login Items, and remove them. Boot normally and test. If not go to ~(yourHome)/Library/Contextual Menu Items and move whatever is there to the desktop. Then do the same with /Library/Contextual Menu Items. Lastly, try moving ~(yourHome)/Library/Fonts to your desktop and restarting.
Log out/in or restart, if that sorts it start putting items back one at a time until you find the culprit.
EDIT: Also, if you can launch Activity Monitor in your Utilities folder and see if you can find the process that is still running.
-mj
Message was edited by: macjack -
K9N4 SLI-F Posts But will not boot past F8 Menu.
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K9N4 SLI-F Posts But will not boot past F8 Menu; when Safe Mode pressed, will not make it through initial scroll (and last file changes). Does this have anything to do with windows and the three update mess???Quote from: Bville on 15-March-08, 08:55:37
Yes, This is a New Build, though Windows XP is already on the Hard Drive From a Previous Build. I Had a K8N Neo Platinum Motherboard with ATHLON64 3400. MB caught the hiccups and I changed everything out. So My Hard Drives have to be reloaded but not wiped??
Yes, that is necessary. Also leave only one HDD temporary where you planing to install your OS, when installation is done then attach your other HDD(s).
"So My Hard Drives have to be reloaded but not wiped?"
No need to be wiped, only Windows re-installation. -
My iPod will not update to iOS 5.
My iPod is a third generation, my iTunes is 10.5, and my iPod syncs when I plug it into my laptop but it will not update to iOS 5 when I plug it in. It just does it's normal syncing process like it's suppose too. Help please?
Looks like yours is a 2nd Gen... If so... iOS 4.2.1 is as far as it can go.
Identify iPod Models
http://support.apple.com/kb/ht1353
The 1st Gen iPod can go to iOS 3.1.3
The 2nd Gen can go to 4.2.1
The 3rd Gen can go to 5.1.1
The 4th Gen can go to 6 -
I changed emails. My user ID will not let me get into my phone to do any updates, but the user id is associated with an email address that no longer exists
What a mess the Apple ID, and associating emails, ID etc has got itself in
I have a new iPad but after 2 days of trying all sorts still can't sync it because it is says it is associated to the other via the iCloud
I can't use my alternate email address to setup a new Apple ID account as it says it's already used or associated, but I haven't knowingly done anything
One message says "This email address is already in use or you may already have an Apple ID associated with this email address. Please try again or sign in using your existing Apple ID."
I am at a complete loss on what to do -
my itunes will not update keeps comming up with a error when dloading the latest version now my iphone4s wont sync as it has the latest software
Is the message refering to a specific .msi file? If so, which particular .msi is it referring to? (iTunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.)
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HT5958 Existing projects will not update and are not available for Final Cut Pro 10.1.1?
I have updated to Final Cut 10.1.1 but existing projects from previous version will not update and are not available. Have tried to re-install Final Cut as well as bring the projects to another computer which has the update, but they still will not update. Has anyone else encountered this problem and is there anyone who can assist?
In the Finder take a look at the path where your old projects and events are stored. They should be in Final Cut Projects and Final Cut Events folders respectively. Those folders need to be in Users/user/Movies on the boot drive and/or at the root level of other drives for FCPX to see them.
If that's indeed the case, then you should be able to get them updated ny using the Update Projects and Events command form the File menu and then clicking on Locate.
Russ -
My iphone 4s ios 7/0/4 will not update music or apps from itunes 11.1.3. this was true with my pc since ios 7.0.3 even with update 7.0.4 and now continues with my new MacPro also runing itunes 11.1.3. as most state in previous threads, syncs all non itunes related data with no issue and appears to work correctly on itunes data but then hangs on the last step of updating until it times out. i have tried marking specific music to transfer, setting up new playlist, deleting some old playlist on phone but stopped short of restoring my phone back to new due to the amount of non itunes data that i will lose. The itunes setup on the macpro was completely with the download of all music from a previous external backup and the creation of new playlist - on the first sync with existing phone it did ask to overwrite all phone itunes data with macpro itunes data which i did accept - no different result - no changes on phone.
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
If the problem continues, take the device to Apple for evaluation and possible replacement. -
Firefox problems - Can't open from Downloads - Can't print - FF will not update and more and more...
I've been having several problems with Firefox, to the point that I almost can't use it anymore. In no particular order, they include:
1. When I download something, 'Downloads' opens. When a d/l finishes I used to be able to run an install or open an image from there, but now I get this error message,
Windows cannot access the specified device, path of file. You may not have the appropriate permissions to access the item.
...but I can go to my Downloads directory and run or open it from there.
2. If I go to File > Print or File > Print Preview, I get this
Printing Error:
"Before you can perform printer-related tasks such as page setup or printing a document, you need to install a printer. Do you want to install a printer now?"
and if I click yes, i get this,
"Operation could not be completed."
3. Firefox will not update itself. I go to About, it downloads the new update, and I click the Apply Update button. Firefox closes, and nothing happens. A few minutes later I click to run it, and it opens with a 'Software Update' window that says,
Update Failed
"The partial update could not be applied. Firefox will try again by downloading a complete Update"
...and that does not work.
I download the new version, and when trying to run it from Downloads, I get the error (as in #1 above):
"Windows cannot access the specified device, path of file. You may not have the appropriate permissions to access the item."
When I go to the folder it's in and run it from there, it installs, but the problems persist.
4. I go to Help|Troubleshooting Information, and clicking the Reset Firefox button only closes Firefox. Clicking the Show Folder button doesn't do anything.
5. I used to be able to drag a url to the desktop, a folder or even a email, but now all I get the the O with a / through it.
6. I also used to be able to, when I click Browse on a site to upload a jpg or a gif, I could right click the file and open it in a photo viewing program (Irfanview or Paint), and now I get
"Windows cannot access the specified drive, path or file. You may not have the appropriate permissions to access the item."
I've created a new profile and it makes no difference.
I've disabled all add-ons and it makes no difference (I have to disable them manually).
The problems are there for different user accounts in Windows.
I've uninstalled Firefox, and removed the profile - rebooted and reinstalled it, but the problems persist.
What more do I have to do more to completely uninstall it?
I've kinda saved myself by using Firefox Portable, which I'm running from it's own directory. It runs as it should, but I'd prefer not to have to use it.
If i can't fix it, I'd like to completely uninstall Firefox, and just install it new and have it work properly. I have no (or only occasional minor) problems with Firefox on other computers. This computer is Win XP, fully updatedThe post I was responding to said,
"Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps. "
Somehow, I think that means Windows...
I've tried Firefox in Safe Mode - it makes no difference. -
Illustrator 64 will not update to 16.0.2
I have Adobe Master Collection CS6 installed and updated many of the programs today. Among them Illustrator 32 updated fine to 16.0.2, but Illustrator 64 failed to update and even deleted the EXE file.
I recovered the EXE file from a backup file, and it (16.0.1) seems to run fine, but will not update to 16.0.2 either through the update program or manually.
I looked at the install file, but nothing was obvious to me. It is copied below for more experienced eyes.
Thanks in advance.
AJB
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.2.10.0
Win OS version: 6.1.1.0 64 bit Type: 1
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 18.451 milliseconds (0.018451 seconds)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: C:\Users\Arnold\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul_x64\16.3\Setup
Updating media info for: {F861E540-8C1D-4052-9877-61CB41C02B7A}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name:
Path: C:\Users\Arnold\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul_x64\16.3\Setup \payloads\AdobeIllustrator16-mul_x64-170912172642\Install.db
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,6.2.10.0]
----------------- CreatePayloadSession: machine is x64 ---------------
[ 8624] Wed Oct 03 09:02:47 2012 INFO
Setting ignore refcount for '{A7D9641D-E152-4026-B2F3-745A67DDBC64} Adobe Illustrator CS6 Core (64 Bit)_16.0.1_AdobeIllustrator16-mul_x64 16.0.1.0' getting upgraded by '{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0'
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{A7D9641D-E152-4026-B2F3-745A67DDBC64} Adobe Illustrator CS6 Core (64 Bit)_16.0.1_AdobeIllustrator16-mul_x64 16.0.1.0: 0 (0,0)
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: 0 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Patch {A7D9641D-E152-4026-B2F3-745A67DDBC64} Adobe Illustrator CS6 Core (64 Bit)_16.0.1_AdobeIllustrator16-mul_x64 16.0.1.0 can be applied to product {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582} Adobe Illustrator CS6 Core (64 Bit) 16.0.0.0
Patch {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 can be applied to product {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582} Adobe Illustrator CS6 Core (64 Bit) 16.0.0.0
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
[ 8624] Wed Oct 03 09:02:48 2012 INFO
BEGIN Setting requested payload actions
Value returned on lookup of payload: {A7D9641D-E152-4026-B2F3-745A67DDBC64} Adobe Illustrator CS6 Core (64 Bit)_16.0.1_AdobeIllustrator16-mul_x64 16.0.1.0 is: true
Action string for {A7D9641D-E152-4026-B2F3-745A67DDBC64} Adobe Illustrator CS6 Core (64 Bit)_16.0.1_AdobeIllustrator16-mul_x64 16.0.1.0 is install
Value returned on lookup of payload: {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 is: false
Action string for {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: C:\Program Files\Adobe
BEGIN InstallOperationsQueue Unordered operations
{A7D9641D-E152-4026-B2F3-745A67DDBC64} Adobe Illustrator CS6 Core (64 Bit)_16.0.1_AdobeIllustrator16-mul_x64 16.0.1.0: with operation remove
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{A7D9641D-E152-4026-B2F3-745A67DDBC64} Adobe Illustrator CS6 Core (64 Bit)_16.0.1_AdobeIllustrator16-mul_x64 16.0.1.0: with operation remove
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
BEGIN InstallOperationsQueue Unordered operations
{A7D9641D-E152-4026-B2F3-745A67DDBC64} Adobe Illustrator CS6 Core (64 Bit)_16.0.1_AdobeIllustrator16-mul_x64 16.0.1.0: with operation remove
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{A7D9641D-E152-4026-B2F3-745A67DDBC64} Adobe Illustrator CS6 Core (64 Bit)_16.0.1_AdobeIllustrator16-mul_x64 16.0.1.0: with operation remove
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Calling the custom action code for pre-remove for payload {A7D9641D-E152-4026-B2F3-745A67DDBC64} Adobe Illustrator CS6 Core (64 Bit)_16.0.1_AdobeIllustrator16-mul_x64 16.0.1.0
::START TIMER:: [Payload Operation :{A7D9641D-E152-4026-B2F3-745A67DDBC64}]
[ 152] Wed Oct 03 09:02:48 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {F861E540-8C1D-4052-9877-61CB41C02B7A} modify request for AdobeCode: {A7D9641D-E152-4026-B2F3-745A67DDBC64}
Effective AdobeCode for: {A7D9641D-E152-4026-B2F3-745A67DDBC64} is {A7D9641D-E152-4026-B2F3-745A67DDBC64}
Uninstalling payload
Payload {A7D9641D-E152-4026-B2F3-745A67DDBC64} Adobe Illustrator CS6 Core (64 Bit)_16.0.1_AdobeIllustrator16-mul_x64 16.0.1.0: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
CustomizedPatch property not found in database
Beginning un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{A7D9641D-E152-4026-B2F3-745A67DDBC64}.db
[ 152] Wed Oct 03 09:02:53 2012 INFO
Completing un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{A7D9641D-E152-4026-B2F3-745A67DDBC64}.db
Physical payload uninstall result:0
[ 8624] Wed Oct 03 09:02:53 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{A7D9641D-E152-4026-B2F3-745A67DDBC64}] took 4601.12 milliseconds (4.60112 seconds) DTR = 4707.55 KBPS (4.59721 MBPS)
User specified overrideFile:
Successfully updated the csu inventory for {A7D9641D-E152-4026-B2F3-745A67DDBC64} Adobe Illustrator CS6 Core (64 Bit)_16.0.1_AdobeIllustrator16-mul_x64 16.0.1.0 return values 0:0
Calling the custom action code for post-remove for payload {A7D9641D-E152-4026-B2F3-745A67DDBC64} Adobe Illustrator CS6 Core (64 Bit)_16.0.1_AdobeIllustrator16-mul_x64 16.0.1.0
Calling the custom action code for pre-install for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0
::START TIMER:: [Payload Operation :{F861E540-8C1D-4052-9877-61CB41C02B7A}]
[ 7476] Wed Oct 03 09:02:53 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
Extracting assets...
Extracting assets complete. Number assets: 1
CustomizedPatch property not found in database
Beginning installation for payload at C:\Users\Arnold\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul_x64\16.3\Setup \payloads\AdobeIllustrator16-mul_x64-170912172642\Install.db
[ 7476] Wed Oct 03 09:02:57 2012 ERROR
DF044: Failed to restore ACL of file C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe , Error : 5(Seq 26)
DW063: Command ARKPatchCommand failed.(Seq 26)
[ 7476] Wed Oct 03 09:02:57 2012 INFO
Completing installation for payload at C:\Users\Arnold\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul_x64\16.3\Setup \payloads\AdobeIllustrator16-mul_x64-170912172642\Install.db
[ 8624] Wed Oct 03 09:02:58 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{F861E540-8C1D-4052-9877-61CB41C02B7A}] took 5403.62 milliseconds (5.40362 seconds) DTR = 1362.79 KBPS (1.33085 MBPS)
User specified overrideFile:
The csu inventory was not updated for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0
No operation. We're done:
[ 8624] Wed Oct 03 09:03:00 2012 INFO
Total components installed: 0
Total components repaired: 0
Successfully removed 1 component:
- Adobe Illustrator CS6 Core (64 Bit)_16.0.1_AdobeIllustrator16-mul_x64
[ 8624] Wed Oct 03 09:03:00 2012 ERROR
DW050: The following payload errors were found during install:
DW050: - Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64: Install failed
[ 8624] Wed Oct 03 09:03:00 2012 INFO
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Restarting your computer is recommended:
In order to complete the installation, please restart the computer
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Call PostSession Custom Hook
:: END TIMER :: [Total Timer] took 16166.7 milliseconds (16.1667 seconds) DTR = 883.791 KBPS (0.863077 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s), 0 warning(s)
----------- Payload: {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 -----------
ERROR: DF044: Failed to restore ACL of file C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe , Error : 5(Seq 26)
ERROR: DW063: Command ARKPatchCommand failed.(Seq 26)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 8624] Wed Oct 03 09:03:01 2012 INFO
Exit Code: 7 - Unable to complete Silent workflow.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DF044, DW063 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.2.10.0
Win OS version: 6.1.1.0 64 bit Type: 1
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 17.2089 milliseconds (0.0172089 seconds) DTR = 232.438 KBPS (0.22699 MBPS)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: C:\Users\Arnold\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul_x64\16.3\Setup
Updating media info for: {F861E540-8C1D-4052-9877-61CB41C02B7A}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name:
Path: C:\Users\Arnold\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul_x64\16.3\Setup \payloads\AdobeIllustrator16-mul_x64-170912172642\Install.db
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,6.2.10.0]
----------------- CreatePayloadSession: machine is x64 ---------------
[ 9980] Wed Oct 03 09:07:39 2012 INFO
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: 0 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Patch {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 can be applied to product {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582} Adobe Illustrator CS6 Core (64 Bit) 16.0.0.0
[ 9980] Wed Oct 03 09:07:40 2012 INFO
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 is: false
Action string for {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: C:\Program Files\Adobe
BEGIN InstallOperationsQueue Unordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
BEGIN InstallOperationsQueue Unordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Calling the custom action code for pre-install for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0
::START TIMER:: [Payload Operation :{F861E540-8C1D-4052-9877-61CB41C02B7A}]
[ 10008] Wed Oct 03 09:07:40 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
Extracting assets...
Extracting assets complete. Number assets: 1
CustomizedPatch property not found in database
Beginning installation for payload at C:\Users\Arnold\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul_x64\16.3\Setup \payloads\AdobeIllustrator16-mul_x64-170912172642\Install.db
[ 10008] Wed Oct 03 09:07:42 2012 ERROR
DF022: Pre checksum mismatch for file "C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe"(Seq 26)
DW063: Command ARKPatchCommand failed.(Seq 26)
[ 10008] Wed Oct 03 09:07:42 2012 INFO
Completing installation for payload at C:\Users\Arnold\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul_x64\16.3\Setup \payloads\AdobeIllustrator16-mul_x64-170912172642\Install.db
[ 9980] Wed Oct 03 09:07:44 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{F861E540-8C1D-4052-9877-61CB41C02B7A}] took 3603.06 milliseconds (3.60306 seconds)
User specified overrideFile:
The csu inventory was not updated for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0
No operation. We're done:
[ 9980] Wed Oct 03 09:07:46 2012 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 9980] Wed Oct 03 09:07:46 2012 ERROR
DW050: The following payload errors were found during install:
DW050: - Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64: Install failed
[ 9980] Wed Oct 03 09:07:46 2012 INFO
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Restarting your computer is recommended:
In order to complete the installation, please restart the computer
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Call PostSession Custom Hook
:: END TIMER :: [Total Timer] took 9089.42 milliseconds (9.08942 seconds) DTR = 1.32022 KBPS (0.00128927 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s), 0 warning(s)
----------- Payload: {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 -----------
ERROR: DF022: Pre checksum mismatch for file "C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe"(Seq 26)
ERROR: DW063: Command ARKPatchCommand failed.(Seq 26)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 9980] Wed Oct 03 09:07:47 2012 INFO
Exit Code: 7 - Unable to complete Silent workflow.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DF022, DW063 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.2.10.0
Win OS version: 6.1.1.0 64 bit Type: 1
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 34.6525 milliseconds (0.0346525 seconds)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: C:\Users\Arnold\Downloads\AdobeIllustrator16.0.2_x64
Updating media info for: {F861E540-8C1D-4052-9877-61CB41C02B7A}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name:
Path: C:\Users\Arnold\Downloads\AdobeIllustrator16.0.2_x64\payloads\AdobeIllustrator16-mul_x64- 170912172642\Install.db
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,6.2.10.0]
----------------- CreatePayloadSession: machine is x64 ---------------
[ 9440] Wed Oct 03 09:12:04 2012 INFO
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: 0 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Patch {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 can be applied to product {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582} Adobe Illustrator CS6 Core (64 Bit) 16.0.0.0
[ 9440] Wed Oct 03 09:12:05 2012 INFO
Overwrite property "DEVersion" to: 6.0
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 is: false
Action string for {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: C:\Program Files\Adobe
BEGIN InstallOperationsQueue Unordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
BEGIN InstallOperationsQueue Unordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Calling the custom action code for pre-install for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0
::START TIMER:: [Payload Operation :{F861E540-8C1D-4052-9877-61CB41C02B7A}]
[ 5820] Wed Oct 03 09:12:05 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
Extracting assets...
[ 5820] Wed Oct 03 09:12:06 2012 INFO
Extracting assets complete. Number assets: 1
CustomizedPatch property not found in database
Beginning installation for payload at C:\Users\Arnold\Downloads\AdobeIllustrator16.0.2_x64\payloads\AdobeIllustrator16-mul_x64- 170912172642\Install.db
[ 5820] Wed Oct 03 09:12:08 2012 ERROR
DF022: Pre checksum mismatch for file "C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe"(Seq 26)
DW063: Command ARKPatchCommand failed.(Seq 26)
[ 5820] Wed Oct 03 09:12:08 2012 INFO
Completing installation for payload at C:\Users\Arnold\Downloads\AdobeIllustrator16.0.2_x64\payloads\AdobeIllustrator16-mul_x64- 170912172642\Install.db
[ 9440] Wed Oct 03 09:12:09 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{F861E540-8C1D-4052-9877-61CB41C02B7A}] took 3708.19 milliseconds (3.70819 seconds) DTR = 138.073 KBPS (0.134837 MBPS)
User specified overrideFile:
The csu inventory was not updated for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0
No operation. We're done:
[ 9440] Wed Oct 03 09:12:11 2012 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 9440] Wed Oct 03 09:12:11 2012 ERROR
DW050: The following payload errors were found during install:
DW050: - Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64: Install failed
[ 9440] Wed Oct 03 09:12:11 2012 INFO
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Restarting your computer is recommended:
In order to complete the installation, please restart the computer
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Call PostSession Custom Hook
:: END TIMER :: [Total Timer] took 9880.02 milliseconds (9.88002 seconds) DTR = 52.6315 KBPS (0.0513979 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s), 0 warning(s)
----------- Payload: {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 -----------
ERROR: DF022: Pre checksum mismatch for file "C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe"(Seq 26)
ERROR: DW063: Command ARKPatchCommand failed.(Seq 26)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 9440] Wed Oct 03 09:12:13 2012 INFO
Exit Code: 7 - Unable to complete Silent workflow.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DF022, DW063 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.2.10.0
Win OS version: 6.1.1.0 64 bit Type: 1
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 30.256 milliseconds (0.030256 seconds)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: C:\Users\Arnold\Downloads\AdobeIllustrator16.0.2_x64
Updating media info for: {F861E540-8C1D-4052-9877-61CB41C02B7A}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name:
Path: C:\Users\Arnold\Downloads\AdobeIllustrator16.0.2_x64\payloads\AdobeIllustrator16-mul_x64- 170912172642\Install.db
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,6.2.10.0]
----------------- CreatePayloadSession: machine is x64 ---------------
[ 5900] Wed Oct 03 09:13:19 2012 INFO
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: 0 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Patch {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 can be applied to product {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582} Adobe Illustrator CS6 Core (64 Bit) 16.0.0.0
Overwrite property "DEVersion" to: 6.0
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 is: false
Action string for {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: C:\Program Files\Adobe
[ 5900] Wed Oct 03 09:13:20 2012 INFO
BEGIN InstallOperationsQueue Unordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
BEGIN InstallOperationsQueue Unordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Calling the custom action code for pre-install for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0
::START TIMER:: [Payload Operation :{F861E540-8C1D-4052-9877-61CB41C02B7A}]
[ 9380] Wed Oct 03 09:13:20 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
Extracting assets...
Extracting assets complete. Number assets: 1
CustomizedPatch property not found in database
Beginning installation for payload at C:\Users\Arnold\Downloads\AdobeIllustrator16.0.2_x64\payloads\AdobeIllustrator16-mul_x64- 170912172642\Install.db
[ 9380] Wed Oct 03 09:13:23 2012 ERROR
DF022: Pre checksum mismatch for file "C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe"(Seq 26)
DW063: Command ARKPatchCommand failed.(Seq 26)
[ 9380] Wed Oct 03 09:13:23 2012 INFO
Completing installation for payload at C:\Users\Arnold\Downloads\AdobeIllustrator16.0.2_x64\payloads\AdobeIllustrator16-mul_x64- 170912172642\Install.db
[ 5900] Wed Oct 03 09:13:24 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{F861E540-8C1D-4052-9877-61CB41C02B7A}] took 3706.87 milliseconds (3.70687 seconds)
User specified overrideFile:
The csu inventory was not updated for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0
No operation. We're done:
[ 5900] Wed Oct 03 09:13:26 2012 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 5900] Wed Oct 03 09:13:26 2012 ERROR
DW050: The following payload errors were found during install:
DW050: - Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64: Install failed
[ 5900] Wed Oct 03 09:13:26 2012 INFO
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Restarting your computer is recommended:
In order to complete the installation, please restart the computer
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Call PostSession Custom Hook
:: END TIMER :: [Total Timer] took 9986.08 milliseconds (9.98608 seconds) DTR = 0.801116 KBPS (0.000782339 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s), 0 warning(s)
----------- Payload: {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 -----------
ERROR: DF022: Pre checksum mismatch for file "C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe"(Seq 26)
ERROR: DW063: Command ARKPatchCommand failed.(Seq 26)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 5900] Wed Oct 03 09:13:28 2012 INFO
Exit Code: 7 - Unable to complete Silent workflow.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DF022, DW063 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
[ 3212] Wed Oct 03 09:30:21 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.2.10.0
Win OS version: 6.1.1.0 64 bit Type: 1
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 20.4218 milliseconds (0.0204218 seconds)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: C:\Users\Arnold\Downloads\AdobeIllustrator16.0.2_x64
Updating media info for: {F861E540-8C1D-4052-9877-61CB41C02B7A}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name:
Path: C:\Users\Arnold\Downloads\AdobeIllustrator16.0.2_x64\payloads\AdobeIllustrator16-mul_x64- 170912172642\Install.db
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,6.2.10.0]
----------------- CreatePayloadSession: machine is x64 ---------------
[ 3212] Wed Oct 03 09:30:23 2012 INFO
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: 0 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Patch {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 can be applied to product {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582} Adobe Illustrator CS6 Core (64 Bit) 16.0.0.0
Overwrite property "DEVersion" to: 6.0
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 is: false
Action string for {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: C:\Program Files\Adobe
[ 3212] Wed Oct 03 09:30:24 2012 INFO
BEGIN InstallOperationsQueue Unordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
BEGIN InstallOperationsQueue Unordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Calling the custom action code for pre-install for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0
::START TIMER:: [Payload Operation :{F861E540-8C1D-4052-9877-61CB41C02B7A}]
[ 7544] Wed Oct 03 09:30:24 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
Extracting assets...
Extracting assets complete. Number assets: 1
CustomizedPatch property not found in database
Beginning installation for payload at C:\Users\Arnold\Downloads\AdobeIllustrator16.0.2_x64\payloads\AdobeIllustrator16-mul_x64- 170912172642\Install.db
[ 7544] Wed Oct 03 09:30:26 2012 ERROR
DW063: Command ARKPatchCommand failed.(Seq 26)
[ 7544] Wed Oct 03 09:30:26 2012 INFO
Completing installation for payload at C:\Users\Arnold\Downloads\AdobeIllustrator16.0.2_x64\payloads\AdobeIllustrator16-mul_x64- 170912172642\Install.db
[ 3212] Wed Oct 03 09:30:28 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{F861E540-8C1D-4052-9877-61CB41C02B7A}] took 3606.98 milliseconds (3.60698 seconds) DTR = 63734.2 KBPS (62.2404 MBPS)
User specified overrideFile:
The csu inventory was not updated for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0
No operation. We're done:
[ 3212] Wed Oct 03 09:30:30 2012 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 3212] Wed Oct 03 09:30:30 2012 ERROR
DW050: The following payload errors were found during install:
DW050: - Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64: Install failed
[ 3212] Wed Oct 03 09:30:30 2012 INFO
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Restarting your computer is recommended:
In order to complete the installation, please restart the computer
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Call PostSession Custom Hook
:: END TIMER :: [Total Timer] took 9847.33 milliseconds (9.84733 seconds) DTR = 23348.1 KBPS (22.8008 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s), 0 warning(s)
----------- Payload: {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 -----------
ERROR: DW063: Command ARKPatchCommand failed.(Seq 26)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 3212] Wed Oct 03 09:30:32 2012 INFO
Exit Code: 7 - Unable to complete Silent workflow.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW050, DW063 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.2.10.0
Win OS version: 6.1.1.0 64 bit Type: 1
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 17.1592 milliseconds (0.0171592 seconds)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: C:\Users\Arnold\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul_x64\16.3\Setup
Updating media info for: {F861E540-8C1D-4052-9877-61CB41C02B7A}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name:
Path: C:\Users\Arnold\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul_x64\16.3\Setup \payloads\AdobeIllustrator16-mul_x64-170912172642\Install.db
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,6.2.10.0]
----------------- CreatePayloadSession: machine is x64 ---------------
[ 2092] Wed Oct 03 09:31:57 2012 INFO
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: 0 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Patch {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 can be applied to product {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582} Adobe Illustrator CS6 Core (64 Bit) 16.0.0.0
Overwrite property "extensionsOnly" to: 1
Overwrite property "mode" to: silent
Overwrite property "patchesOnly" to: 1
Overwrite property "workflow" to: updater
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 is: false
Action string for {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: C:\Program Files\Adobe
BEGIN InstallOperationsQueue Unordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
BEGIN InstallOperationsQueue Unordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: with operation install
END InstallOperationsQueue Ordered operations
Calling the custom action code for pre-install for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0
::START TIMER:: [Payload Operation :{F861E540-8C1D-4052-9877-61CB41C02B7A}]
[ 6476] Wed Oct 03 09:31:57 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
Extracting assets...
[ 6476] Wed Oct 03 09:31:58 2012 INFO
Extracting assets complete. Number assets: 1
CustomizedPatch property not found in database
Beginning installation for payload at C:\Users\Arnold\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul_x64\16.3\Setup \payloads\AdobeIllustrator16-mul_x64-170912172642\Install.db
[ 6476] Wed Oct 03 09:32:00 2012 ERROR
DW063: Command ARKPatchCommand failed.(Seq 26)
[ 6476] Wed Oct 03 09:32:00 2012 INFO
Completing installation for payload at C:\Users\Arnold\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator16-mul_x64\16.3\Setup \payloads\AdobeIllustrator16-mul_x64-170912172642\Install.db
[ 2092] Wed Oct 03 09:32:01 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{F861E540-8C1D-4052-9877-61CB41C02B7A}] took 3703.05 milliseconds (3.70305 seconds)
User specified overrideFile:
The csu inventory was not updated for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0
No operation. We're done:
[ 2092] Wed Oct 03 09:32:03 2012 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 2092] Wed Oct 03 09:32:03 2012 ERROR
DW050: The following payload errors were found during install:
DW050: - Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64: Install failed
[ 2092] Wed Oct 03 09:32:03 2012 INFO
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Restarting your computer is recommended:
In order to complete the installation, please restart the computer
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Call PostSession Custom Hook
:: END TIMER :: [Total Timer] took 9202.39 milliseconds (9.20239 seconds) DTR = 0.869339 KBPS (0.000848964 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s), 0 warning(s)
----------- Payload: {F861E540-8C1D-4052-9877-61CB41C02B7A} Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64 16.0.2.0 -----------
ERROR: DW063: Command ARKPatchCommand failed.(Seq 26)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Illustrator CS6 Core (64 Bit)_16.0.2_AdobeIllustrator16-mul_x64: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 2092] Wed Oct 03 09:32:04 2012 INFO
Exit Code: 7 - Unable to complete Silent workflow.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW050, DW063 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 6.2.10.0
Win OS version: 6.1.1.0 64 bit Type: 1
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
deploymentFile option not given
CHECK : Another Native OS installer already running
Create Required Folders
Assuming install mode
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 29.3211 milliseconds (0.0293211 seconds)
Ready to initialize sessionIt appears you are running into a permission issue writing to your temp directory.
Beginning installation for payload at C:\Users\Arnold\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator1 6-mul_x64\16.3\Setup\payloads\AdobeIllustrator16-mul_x64-170912172642\ Install.db
[ 5568] Wed Oct 03 09:57:38 2012 ERROR
DW063: Command ARKPatchCommand failed.(Seq 26)
[ 5568] Wed Oct 03 09:57:38 2012 INFO
Completing installation for payload at C:\Users\Arnold\AppData\Local\Temp\Adobe\AAMUpdater\AdobeIllustrator1 6-mul_x64\16.3\Setup\payloads\AdobeIllustrator16-mul_x64-170912172642\ Install.db
You can try adjusting the permissions for C:\Users\Arnold\AppData\Local\Temp and all associated child objects.
Error "Exit 6" or "Exit 7" | Install log | Read, write, system file errors | CS5, CS5.5 - http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html contains information on how you can adjust your permissions.
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