User Initiated Remote Control - Behind NAT

Question

I must be missing something. I am try to allow a laptop to request a
remote control session when it is disconnected from the network. When I
right-click on the remote management agent the option to request a
session is greyed out. Our user and workstation policy allow for the
user requested session and the ability to accept connections accross
NAT/Proxy. Assigning a password to the remote management agent also does
not help. Any ideas?

Answer 1

I keep seeing that if a machine is behind a NAT'd firewall, like home for
instance, the user should be able to click on the Remote Management icon
and select Request Session. If the machine is on the local network, all RC
functions are fine. As soon as it's disconnected and behind a home
firewall or not even that, connected via dial-up to the net these options
go away. I have logged into the middle-tier via these methods and that
produces no change in my remote control options.
The error logs indicate that the workstation is not authenticated, which is
obvious, and that neither policies will be active.
Hope that helps...
> On Tue, 25 Jan 2005 21:05:57 GMT, [email protected] wrote:
>
> > I am try to allow a laptop to request a
> > remote control session when it is disconnected from the network.
>
> so how do you remote control?
>
> note: you need middletier installed to allow access from the outside of
> your network... and IIRC running client32 will not really help in your
> case...
> --
>
> Marcus Breiden
>
> Please change -- to - to mail me.
> The content of this mail is my private and personal opinion.
> http://www.edu-magic.net