User Interface versus Report Visibility to Records

I have a user who can search for, find, and view the details for an Opportunity record via the user interface because the user, while not the owner, is a member of the Opportunity Team. However, when the same user runs a custom report based on Optys, the same record is not included in the results.
As the administrator, I can see the record in both places, so I can confirm that the cause of the record not showing up is not report design or report run-time filter parameters, etc.
The user in question has a role that is restricted by manager's visibility (can only see records where he or someone that reports to him is on the Opty Team).
I think that if the user can see a record in the user interface, he should also be able to see it in report results. Does anyone have any thoughts or suggestions relative to allowing this user to see this record in a custom report without giving them the full visibility analytics privelege?
Thanks in advance

Hello,
In the user details you can set the type of visibility you would like to give for historic and realtime reporting. If you have it set to 'Manager Visibility', the user will lose his visibility in records where he is on the team. If you set the it to 'Team Visibility', then he will regain visibility of these records. I know it doesn't make sense and that if he see it as a manager he should be able to see as a team member, but unfortunately will only work this way.
On historic reports you canset the visibility to 'Full' and get both, but only for the historic.
Best of luck.

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[url="http://connect.creativelabs.com/windows/Lists/Audigy%20Issues/AllItems.aspx">Bug List[/url]
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User Interface versus Report Visibility to Records

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