User is getting an error msg running report on her pc...but....

Hi Everyone,
Hope all is well....
My user is getting an error msg when running my Disco. query
when I sign on to her pc, the query runs fine.
When my user comes to MY pc and signs on, she gets the same
error msg.
the error msg is:
Microsoft Visual C++ RUNTIME library
runtime error!
Program c:\Oracle\BToolshome_1\bin\dis51usr.exe
this application has requested the runtime to terminate it in an unusual way
Please contact the application's support team for more information.
Our Disco admin, tried to adjust her Discoverer profile settings to match mine. She still gets the error.
I found this link, should I download a hotfix to her computer.
She has other Disco. queries that run fine.
Your ideas would be appreciated! thank you! sandra

Hi Rod,
Thx for writing...
I just stopped by my user's office. She's in a meeting, so cannot access her pc.
I use: 10.1.2.48.18 - if she uses the same, is this number helpful?
Also, how do I request of IT to do the install of: MS Visual C++ Redistribution Packages?
Is that on the Office XP cds?
(You know, I think on occasion I get this msg at home, after loading 2 years ago VB6 at home.
How would I resolve it at home... just wondering....)
thx, sandra

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