User is not receiving some email from outside of our network.

My company runs a 2010 exchange server in house and we have Microsoft Office 2010 running on all systems. Recently one of the executives at my company has been having trouble with receiving email. As far as I can tell the issue is just related to him.
He still receives a bulk of his email, I've been sending him multiple test messages from different outside emails and he gets every single one of those, but there are times when he doesn't receive emails from certain people. He has no filters/rules set up
for him in outlook or in our server. I'm not convinced the issue is with our server or outlook. We have a barracuda spam firewall on our network and when I look through it's message log, the emails that he needs to receive are not even showing up. It would
show up even if it was blocked. This means that they don't even touch our network. This morning it happened again and the executive had the other guy send me the email and I received it no problem and I could see it on our firewall message log, but not the
one he had sent the executive earlier in the morning. I need to come up with some kind of solution or work around, or even just different ways to trouble shoot the issue. Any input would be appreciated.

All the clues indicate this is not the problem on recipient Server/Client. We are out of control for the message item even doesn't touch our domain. Maybe we need to contact ISP or resolve the issue on Sender site.
Tony Chen
TechNet Community Support

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Not receiving some emails from specific sender.

Hi.I just started getting the problem of not receiving some emails. I have not had this problem with the sender until yesterday. My sender is sending me emails from gmail, some with attachments and some without, to my comcast email and it's not getting through. It is just one specific sender that I know of. I narrowed it down to my comcast account because I had the sender send myself the email to my comcast address and cc me on my gmail address. I received it on my gmail account but not my comcast account. I use Outlook for comcast but I even checked the webmail on comcast with nothing there. I checked the spam folder also and it's not there. Please help, these are important emails. Thank you.

Same issue, as far as I know it is just 1 person. But I have no way of knowing. I also had them CC my Gmail and it went through to Gmail but not my comcast. I then had them use a secondary comcast email and it didn't go through. Comcast seems to be blocking this person for some unexplained reason. It's frustrating and so far has cost me $525 because they thought I was ignoring them. They are using my Gmail until I get it straightened out, so the financial loss shouldn't increase, I just hope others aren't having the same problem and I don't know about it.

I am trying to redeem my itune prepaid card and the system request the security question's answer which i have forgot. im trying to retrieve it through my yahoo email address which i set earlier but i do not receive any email from apple support.

i am trying to redeem my itune prepaid card and the system request the security question's answer which i have forgot. im trying to retrieve it through my yahoo email address which i set earlier but i do not receive any email from apple support. Can i know what should i do to retrieve my security question's answer?

http://support.apple.com/kb/HT5312
-If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
-If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
-If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
HTH

Not receiving Apple email from Apple Corp. on any corp emails or devices.

Not receiving Apple email from Apple Corp. on any corp emails or devices.
We are not blocking anything from Apple.com. (We do block any traffic from the Far East.)
Getting all email from other email providers. Not receiving any email from APPLE.COM.
Any Ideas??
Bill

All the clues indicate this is not the problem on recipient Server/Client. We are out of control for the message item even doesn't touch our domain. Maybe we need to contact ISP or resolve the issue on Sender site.
Tony Chen
TechNet Community Support

How discover the direct link of my book published while I had not received an email from Apple ?

How discover the direct link of my book published, while I had not received an email from Apple ?

You are most welcome
Good luck in the store.
Ken

Verizon is my internet provider and I can't receive some emails from comcast customers. Is there a fix for this??

Verizon is my internet provider and about a month ago I stopped receiving some emails from comcast customers. Is there a fix for this???

If this is for wired services, you should post it in the residential forum. http://forums.verizon.com/

HT201365 Downloaded iOS7 on my 4S. Mostly went well, but sometimes screens lock up (especially text, but also Settings). Find I cannot access and send texts sometimes, plus do not receive some texts from others (group messages real problem).

Downloaded iOS7 on my 4S. Mostly went well, but sometimes screens lock up (especially text, but also Settings). Find I cannot access and send texts sometimes, plus do not receive some texts from others (group messages real problem). Any work around? And related problem: Getting told can not connect to network when trying to sign on with Apple ID to launch Facetime and Messages.

I've restarted several times. If I restore from backup, unfortunately the backup was done after iOS7 downloaded. Now, am I wrong that "restore as new" will essentially wipe me out? If so, and having backup, you're saying essentially start over and then backup?

Firefox not taking my User Name or Password. Not receiving ANY email from Firefox. This has been ongoing for a few years. Help!

I am not receiving any emails to resent my password. This is utterly frustrating. Firefox already has my email as JMARKSCHWARTZ at GMAIL dot COM which is correct so why am I not receiving any emails. I need to reset my password because I forgot what it was. It should be an EASY process to reset one's password. Thank you.

Firefox is a web browser and not a company (that would be Mozilla) nor a email client (that would be Thunderbird or email client in SeaMonkey).
To get things moving, you need to state what account you are having issues with?

IMail not receiving some emails.

All of the sudden, my faxes that come as .pdf docs to my yahoo server from efax.com are not being received and emails from MetLife Insurance Company are not being received. This has just started. What do I need to check to see why? Neither appear is spam.

I appear to be getting the same issue, my place of work was sending me my payslips and now they are not coming through - I also would like to know what is going on - I hope it has nothing to do with the fact my Tech details have now expired?
Also using MacBook Pro 17 inch - early 2011

I am not receiving my email from outlook since the update 5.1.1. What could be the problem?

I am not receiving my email on iphone since updatd 5.1.1. What could the problem be?

http://support.apple.com/kb/ts2755
if the link doesn't help, contact Sprint - MMS is a carrier feature.

HT201363 I did not receive an email from apple to reset the secret answer

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Hi huycovip,
Thanks for visiting Apple Support Communities.
See this article for help with your rescue email and security questions:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
iTunes Store Support can help if you follow this process but do not receive an email to your rescue email address:
You'll need to contact iTunes Store support to have your questions and answers reset.
Regards,
Jeremy

Not receiving some emails

I’ve had my Blackberry Curve 8330 (Verizon wireless) for just over a month. Everyday my Blackberry doesn’t receive some of my emails. Here’s an example of what happens. I get of my emails sent to my blackberry & usually look at the right way, then when I login to my email accounts on my computer the next day I’ll see there were emails that were never received by my blackberry. I’ve spoken with Verizon tech support, updated my service books, confirmed the email accounts are activation/registered. Please help.

BroncosMom wrote:
I am having this issue right now and have been searching and can't seem to see if anyone ever found a resolution to this anywhere. It's all from my Yahoo account and some of them are not coming through to my BB with no filters!
Hi!
I suggest the following things (in order, and only proceeding if each did not work):
Hard reboot:
With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation.
Check these possibilities:
http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB10104&slic...
Re-register with your carrier:
Options > Advanced Options > Host Routing Table > BBKey (it does not matter which line you are on) > Register Now
Re-send your service books:
http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB02830&slic...
Delete and re-add the offending account:
http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB03728&slic...
-OR-
http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB10154&slic...
Hopefully something there will help.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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PIN: C0001B7B4 Display/Scan Bar Code
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MAIL not receiving some email

I am not receiving email from only certain Senders. From what I can tell, this started several months ago. I have the additional complication of having an AOL account as well as a .Me account accessed thru MAIL. BOTH are experiencing email loss from only certain senders. One of those is my wife who has the same MAC BOOK PRO, same version of Snow Leopard, and same set up for an AOL account accessed thru MAIL, thru the same ISP.
My MAIL Connection Dr shows BOTH accounts with a red dot stating LOG in to SMTP acct failed- Verify user name and Password, which coincidentally is the same notice I get from MAIL periodically. As far as I know, it is all correct, and I would assume, if it were NOT, I would not get ANY mail.
Anyone have any ideas? This whole SMTP and IMAP concept has me stumped, though I don't know if it is related to this. My MAIL vesion is 4.6.

It's only Incoming from specific senders is all the feedback I have to date. One of my AOL-MAIL senders was subsequently able to (get thru) send me the Undeliverable mail notice he got back from the AOL Server. I reviewed it with AOL Tech who was not able to discern the cause. My AOL filters are OFF. Other senders get nothing back.
Since it is happening to both accounts, I suspect a MAIL problem.
My MobileMe IMAP acct. ends in "@mac.com" because that is my Apple ID which I have had since the .MAC days. My email address is @Me.com. My incoming server is "imap.mail.me.com."
My AOL IMAP acct is my AOL email ending in "@aol.com." The Incoming Server is "imap.aol.com."

OWA 2010 not receiving some emails

The environment where I work uses Cisco IronPort to scan emails and then send them on or reject them. I have spoken with Cisco Support and they have found that the IronPort is sending the emails once scanned on to OWA which seems to occasionally
not accept the messages. Is there a specific spot where I should start to find out why this is happening?

hi can you please check in ECP about the message tracking and see where the message is going. is it only happening with OWa..?? and not with outlook
TAKEN from a old post
If the message tracking says that they are delivered to the mailbox, then they should be there. If the messages seem to disappear from the tracking logs before it says that they are delivered, then it is
anti-spam or anti-virus running on the server that is grabbing them. Have you tried requesting a delivery and a read receipt when you send the test messages from Gmail? You may recieve an NDR that says something like 'the message was deleted without
being read', or 'the recipient mailbox is too full'.
Mark as useful or answered if my replies helped you solving your query.
Thanks, Happiness Always
Jatin
Skype: jatider2jatin, Email: [email protected]

Not receiving some email

Hello, my .mac address seams to be refusing delivery of some emails, bouncing them back to people. Not sure how long it has been doing this...Anyone know why this might be?

Having a similar problem but the messages are vanishing - not bounced and not junked - just gone. First brought to my attention on 3 days ago.

User is not receiving some email from outside of our network.

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