User level variation in Invoice Print Preview

Hi,
We are facing one issue where in when one user gives the print preview command for PO document he is getting the print preview in normal SAP transaction look n feel whereas all the other user are gettign the preview as PDF format.
Users are accessing SAP through Portal and not through GUI.
What can be the probable reason for this variation.
Kindly let me knw.
Thanks & Regards,
Richa Sinha

This is just a wild guess, but take a look at the default printer in the user settings. Maybe the users have different default printers and it is affecting how Print Preview works.
Also you might want to move this question to either Portal or Basis forum. This is not an ABAP issue, I believe.
Good luck.

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hI,
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User level variation in Invoice Print Preview

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