User locked as ( Globally) locked by system manager in the central system"

Helo
  I have an issue with unlocking a user id in Production, when i am trying to unlock a user in production system i am geting the message
"(Globally) locked by system manager in the central system"
could you please tel me how to unlock the user in regular  way.
there is no CUA setup in our landscapes ,not sure what is wrong , please assist immediately
regards
jayu

> there is no CUA setup in our landscapes ,not sure what is wrong
No CUA setup but still error shows locked by system manager in the central system.Anyhow try to unlock the user  by another method.use tcode ewz5 to unlock the user...let me know whether its working or not
> could you please tel me how to unlock the user in regular  way.
http://www.sap-img.com/basis/different-methods-to-lock-or-unlock-sap-users.htm
Regards,
Rafikul

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