User locks planning application

Dear all,
sometimes I experience the issue that an user enters data in a BI Planning application for his company and exits the application by closing the browser, but the locking (TA rsplan) remains. If the same user wants to enter data later on he has no entry ready cells.
How can this happen. What is the correct way to unlock the BI Planning after exit the application.
Any ideas would be great.
Best regards,
Stefan from Munich/Germany

Hi Stefanos,
This happens when planning application is not closed properly (closing the browser, lost connection)
The proper way of exiting the application is with predefined logout , exit  buttons.
The locks in the system can be removed in transaction SM12
Hope it helps,
Marek

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